Ofgem

Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/B5gF50YsRlT 🟠 Check your eligibility for extra support here ow.ly/PbZj50YsRlU 🟠 Find out about grants available to pay off debts here ow.ly/TfNa50YsRlS

If your energy supplier has stopped operating, don't worry. ✅ You'll be transferred to a new supplier ✅ You'll see no disruption ✅ Your credit is protected Tap our link in bio for more.

Did you know, you might be eligible for help from the government's Household Support Fund? You can apply through your local council for financial support with essentials including utility bills Visit your council’s page to find out more ⬇ ow.ly/HIKL50YsQWk

Wholesale energy costs affect what you pay on your energy bill. Our latest blog breaks down what wholesale prices are, what gas means for your electricity and how the energy price cap protects households. 🔗 Learn more: ow.ly/UGhv50YCcV2

Energy prices for businesses are high, here’s what you need to know

On 1 April, the energy price cap went down 📉 We know recent events in the Middle East are causing uncertainty. The lower cap is fixed until the end of June, helping protect households from higher bills during this time. Learn more 👇

Is your business a microbusiness? If so, you may be eligible for microbusiness support. Tap our link in bio for more.

Wholesale costs have increased due to the Middle East conflict, possibly making contract options harder to secure. Check terms carefully, speak to suppliers early, and verify unexpected calls. Support is available via trade bodies, brokers and consumer groups.

Stay one step ahead of scammers this April Fools’ Part 1 of our scam aware series: Impersonation Scams ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more

The quarterly energy price cap will fall by 6.6% from today (1 April 2026).  This will be a decrease of around £10 per month for the average household. This is a cap on energy unit price plus standing charge, not a cap on total bills.  More ⬇️  ow.ly/kvKy50YACSm

If you rent and are responsible for paying your energy bills, your landlord or letting agent cannot unreasonably prevent you from switching suppliers. 👉 Learn more: ow.ly/nm0F50YsRal #EnergyBill

Businesses are being targeted by energy fraudsters. Be cautious of unexpected calls or emails, don’t rush into contracts and never share bank details. If in doubt, stop and contact the company directly.

Checking your bill is an important part of being informed, in control and #EnergyAware. Take a look and check your details are correct. If you think you’ve been charged incorrectly, contact your supplier. You can find more information here ⬇️ ow.ly/XigR50YsQSa

Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more.

So much of staying on top of your energy bills comes down to keeping in touch with your supplier. Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals. Staying connected can save you money.

There are many different schemes in place to help you pay your energy bills, as well as benefits, grants and help offered by the government and energy suppliers. To see if you qualify for support, click here ⬇️ ow.ly/Lb6s50YhEy7

If you’re in debt your supplier has to support you to get on top of your payments. You can find info on the protections in place for customers who owe money here: ow.ly/4r8v50Yr6F4

Myths about net zero and the power grid can cause confusion. Read an article from Ofgem’s Deputy Director for Strategic Planning and Connections explaining the facts, what’s changing and how the grid supports Britain’s energy transition: ow.ly/zCUQ50Yy1U3

Your supplier is a good first point of contact for any questions or issues you have with your energy bill. You can find out who supplies your energy here: ow.ly/ZmxR50Y5n03