Hootsuite Helpers

@handefindik Thank you for reaching out to our Support team. I am sorry you are having issues with the processing of your payment; can you please send us a DM at this same support channel including the e-mail tied to your Hootsuite subscription? GS

@Hootsuite_Help hi, We have been making our payments regularly each month. However, this month it appears as a delayed payment, and we are receiving an error no matter which card we use.Could you kindly assist us with this issue?

@0xMemeMaximus Hello! Could you please send us a DM so we can further look into this for you? Much appreciated! ^RC

@Hootsuite_Help @hootsuite Hi, i cancelled subscription when in trial period and it was successfully cancelled. but now I’m still receiving subscription payment failded. Can someone help urgently?

@bebomaibeb8vwt Thank you for your reply. To be able to further assist, please send us a DM with the information requested instead. Much appreciated! ^RC

@Hootsuite_Help team.socialmedia@sharpsensemedia.com here you go, please look into this immediately

@Hootsuite_Help Hi, my trial just ended and I’m facing billing issues. Can someone help urgently?

@LaRBQ Bonjour, merci de nous avoir contactés. Nous serons ravis de vous aider concernant votre facture. Veuillez nous envoyer un message privé afin que nous puissions examiner votre dossier. ML ML

@Hootsuite_Help @Hootsuite_Help Je vous réécris pour notre facture du 2/03/26, compte 7896394, facture INV01670415 ayant un montant trop élevé. Courriel pour nous contacter: Karine.Drouin-Simard@rbq.gouv.qc.ca et dominique.henriet@rbq.gouv.qc.ca Merci.

@mdlazari here: hootsuite.com/plans IA 2/2

@mdlazari Hi there! Managing 50 clients via API is a serious operation. To make sure you have the bandwidth and support you need, I'd recommend checking out our plans, specifically our Enterprise options. You can compare our tiers and request a personalized demo with our team right 1/2

@Hootsuite_Help Can someone please help, we need your service for 50 clients locally via API. This is Urgent

@KidsFirstMedia2 Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@SigridKong other questions for me in the meantime, please feel free to reach back out! MM 2/2

@SigridKong Hi there! To ensure you get the best possible assistance, could you please send an email to studentprogram@hootsuite.com? Our specialized team there will be able to answer all of your questions regarding the program and provide the specific details you need. If you have any 1/2

@Hootsuite_Help where to find Hootsuite certificate link for students after my class has been approved by Hootsuite?

@__meganc Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@Hootsuite_Help help needed - our accounts logged out of your system and your service won’t allow us to re-login.

@PennDOTNews Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@PennDOTNews Hello, could you kindly provide the email address linked to the account in question? A A

@WeekendWitch Hello and welcome to Hootsuite Customer Support! Please send a private message that contains the email address linked to the Hootsuite account. Thank you! AC

@Hootsuite_Help hi - I’m having trouble reconnecting a Bluesky account. Is there a problem at your end? Thanks

@joshjorgenson Hello! I appreciate the feedback you're cirrent sharing, may I ask if you can send us a DM? AG

@Hootsuite_Help The story was scheduled through Hootsuite

@Hootsuite_Help - can you provide me with guidance on geo-targeting on Facebook with organic posts? A story for one of our businesses was scheduled to highlight a specific promotion only in a certain geographical region. However, folks in other areas reported seeing it.

@joshjorgenson Please send us a DM @Hootsuite_Help with your account email MM

@joshjorgenson was a Story scheduled directly through Hootsuite or the Facebook native tool? I'd like to take a closer look at the specific "Audience Restrictions" components used for that post! And could you share the email associated with this Hootsuite account ? MM 4/4

@joshjorgenson of the Feed targeting settings. User Interaction: If a user in your target region interacts with or shares an organic post, it can sometimes appear to their friends in other regions, as "Social Reach" can occasionally bypass strict geo-filters. Could you let me know if this 3/4