Reverb

@wonk_blog So sorry for the delay—I just got confirmation that a member of the support team reached out this afternoon via email.

@reverb Good morning. could you guys please help me?

@reverb your support is atrocious. they just abruptly "hang up" without asking if i'm satisfied with that resolution.

@PeteDtx Hey there! You should be able to connect directly with a specialist from our Support Team through the link included here: reverb.com/support

@reverb I need some help is there a live chat or email ?

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.@thesonicyouth is restocking their Reverb Shop with even more storied pieces of music gear and memorabilia from their collection: reverb.com/news/sonic-you…

@wonk_blog Thank you for the info. I've gone ahead and surfaced this to our team. A specialist should be following up with you via email shortly to assist further.

@reverb #9507120

@wonk_blog Can you let me know one of your previous order numbers so that I can surface your account and this message to our team?

@reverb this is not about an order. it's about a suspicious email i received that almost looks like spam.

The Official Sheila E. [@SheilaEdrummer] Reverb Shop is open for business! Click here to shop now 👉: reverb.com/SheilaE

Undisputed queen of percussion Sheila E. [@SheilaEdrummer] is about to unleash a collection of storied gear on Reverb: reverb.com/news/sheila-e-…

@robertxeno Hey there - if you haven’t already, please contact our support team so they can take a closer look into this and assist: reverb.com/support

@PcRevive Hey there - can you let me know your Reverb order number? I'd be happy to get this surfaced to our Support Supervisors.

@reverb Don't use Reverb to sell anything, you will be fighting to get your money paid to your account. They use any excuses to delay or not send you payment without any proper explanation.

@DavePorterMusic Thanks for the info! I've elevated your account to our Support Supervisors. A specialist should be following up with you via email shortly to make sure this is resolved asap!

@reverb 24532479 - thank you for your response.

@reverb I’ve had an open issue since December. Your phone support is never open. When I online chat with a human, which I’ve done every few weeks, I’m always told the same thing- it’s with the financial dept and they’ll email you right away. They never have, not once. Thoughts?

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@DAGo_st Very sorry for the trouble. I've escalated this to our team. A specialist should be following up with you via email shortly.

@reverb Already sent an email to your customer service and got no response

@reverb Hello?! what the hell is going on?! I placed an order through you all and you had no problem taking my money. Now that it’s time to reach customer support though you all are silent or using this dumb AI to hide behind so that your customers are lost DO NOT IGNORE THIS!!!!

@shelgalloway1 Really sorry for the frustration. I've escalated this to our Management Team. A specialist should be contacting you via email to ensure this is resolved as quickly as possible.

Order 252776679. The robot keeps saying I got an email and I haven't. I noted today that my now payment account is 0406...that's not my account either. I changed the password with a recommended password from my mac, and they still hacked your site. All I'm trying to do is get paid.

I need help from Reverb. My account got hacked and you sent my sale of a guitar money to someone else. I filed a report last week and have not heard from anyone and it's been over 10 days. Help

@JoeGeoffrey Hey there - can you let me know your Reverb order number? I'd be happy to get this escalated to our Management Team.

has anyone used @reverb to buy/sell gear? HORRIBLE Experience here. Doesn't rate 1-star. Days spent trying to get a payout. So far, it's cost me $100 to sell a $400 item. Looking for more reliable and trustworthy way to sell additional gear. Thank you.

@kabauthor Hey there - just sent a DM to assist further!

@reverb Hello, please don’t ignore this comment. I’m trying to reach out to your UK support team for assistance setting up a virtual shop. I’m awaiting a tax ref from HMRC and stuck at this point. Help!!

If loving sh*tty amps is wrong, I don't wanna be right. 😎reverb.com/news/video-why…