Firstsource

Firstsource is now a GBPO Solutions Accredited member – an independent accreditation purpose-built for BPOs. #WeMakeItHappen #IntelligenceThatOperates #UnBPO™ #GBPOAccredited #FirstsourceProud

In a recent feature by Varun Jain, Senior Editor, People Matters, our CHRO, Shamita Mukherjee, outlines how Firstsource is rethinking talent for an AI-led world – moving beyond roles to skills, and from linear career paths to self-driven growth. Read: peoplematters.in/article/ai-and…

Firstsource has been recognized with the ATD BEST Award from the Association for Talent Development (ATD) — a global benchmark for organizations that build strong learning cultures aligned with business outcomes. #LifeAtFirstsource #WeMakeItHappen #BrilliantMinds

If you're leading mortgage operations, transformation, or technology - this is well worth an hour of your time. 📅 24 March 2026 | 14:00–15:00 UK | Online (free) 👉 Register: ukfinance.org.uk/events-trainin… #WeMakeItHappen #FirstsourceBFS #MortgageTechnology #UKFinance

Proud moment for Firstsource! 🎉 We're recognized as "Top 1% S&P Global CSA Score" and included in the S&P Global Sustainability Yearbook 2026, for the third consecutive year. Read more: firstsource.com/newsroom/news/… #WeMakeItHappen #WeAreFirstConscious #ESGatFirstsource

Outsourcing ≠ price. A US nonprime lender transformed with @firstsource UnBPO™ approach — cost-to-serve ↓50%+, top collections & AI-ready recoveries. Read more: firstsource.com/lp/cut-collect…% #WeMakeItHappen #UnBPO™ #CollectionsTransformation #CostToServe #FirstsourceBFS

🚨 UnBPO™ Quarterly Volume 03 is live. This edition tackles a critical question: how do you move from AI experimentation to scalable, trusted outcomes? ✅Download now: unbpo.firstsource.com/the-unbpo-quar… #WeMakeItHappen

In high-stakes assessment, every interaction is a moment of truth. @Firstsource is a Gold Sponsor at ATP Innovations in Testing 2026. See how assessment organizations are moving beyond pilots to AI that delivers in live environments. 👉 Book meeting: firstsource.com/atp-innovation…

Meet Firstsource at #CBALive2026 in San Diego (Mar 30–Apr 1). As U.S. consumer debt rises, collections must shift to empathetic, digital self-service. Discover how we combine GenAI + behavioral insights to improve recoveries & outcomes without compromising compliance.

We are a 2,700+ strong community on firstALUM. ✨ If you haven’t joined yet, we’d love to have you as part of the network. 🔗 Join firstALUM: firstalum.firstsource.com #WeMakeItHappen #LifeAtFirstsource #firstALUM #AlumniCommunity

In a recent ISG webcast, Sudha Bhat, SVP – CX & Consulting, shared four AI-driven CX transformations that are already operating at scale - far beyond pilots, prototypes, or experimentation. Read more: linkedin.com/feed/update/ur…

Healthcare leaders are managing rising cost pressures, regulatory complexity, and higher patient expectations - simultaneously. We’ll be at HFMA Region 5 Southeastern Summit in Greenville, SC (Feb 17–20) to discuss what’s actually working. Read more: linkedin.com/feed/update/ur…

Welcome to #LifeAtFirstsource, Arunava Bhattacharjee. Looking forward to building the next chapter of our journey together, as we strengthen our talent supply chain to support scale, agility, and long-term growth. #Leadership #Firstsourcer #FirstForce

Proud to share that Sourcepoint, a Firstsource company, has been named a 2026 Tech100 Mortgage award winner by HousingWire. Read more: housingwire.com/articles/annou… #Tech100 #HousingWire #MortgageTechnology

Firstsource is partnering with Prosper AI to bring always-on Voice AI to healthcare RCM—enabling faster eligibility checks, broader Medicaid screening, and scalable patient outreach as providers face growing operational pressure. firstsource.com/newsroom/news/…

Growth at Firstsource isn't aspirational. It's intentional. In just 24 months, Nabanita Das went from Senior Executive to Assistant Manager. This is what #WingsWithin looks like. Explore opportunities: firstsource.com/careers #WeMakeItHappen #WingsWithin #LifeAtFirstsource

Today, we announced the acquisition of TeleMedik, a Puerto Rico based pioneer in the healthcare payer space. Read the full announcement here: firstsource.com/newsroom/news/… #WeMakeItHappen #FirstsourceHealthcare #DigitalHealth #Acquisition

Hear Anshul Mohan, Senior Vice President – Customer Experience, unpack what NelsonHall’s 2025 NEAT evaluation recognizing Firstsource as a Leader reflects, and why outcome-led CX is the next imperative. #WeMakeItHappen #CXTransformation #UnBPO™

In his latest piece for @CIOinc_ , our Chief Digital & AI Officer, Hasit Trivedi takes a hard look at why enterprises continue to struggle with scaling AI beyond pilots. Read the full article here: cio.inc/blogs/enterpri…

We’re proud to be named a Leader & Star Performer in the Everest Group Banking Operations – Services PEAK Matrix® Assessment 2025. Read the Everest report: firstsource.com/about/analyst-… #WeMakeItHappen #BankingOps #FirstsourceBFS #AnalystRecognition #FirstsourceProud