Kathy Madison

Comtech Fall Workshops Hone your technical communication skills; our instructors share their industry knowledge & best practices. @comtechda: #minimalism 9/28 & #contentstrategy 9/29, @danad13: #editing 9/28, @comtech_brianna: #dita #publishing 9/29 comtech-serv.com/training/upcom…

At #convexlive - Sowmya Jayakirthi and Usha Rani are teaching us the 4 pillars of Web Content Accessibility Guidelines (WCAG) perceivable (designed for folks to see, hear or touch) - operable - understandable - robust (compatible w/ tools)

How do you survive The Great Resignation? @porcupunk / Vlad Khanin at #convexlive suggests - foster a sense of trust - focus on the "whole" employee - be transparent with employees - commit to your team, be as flexible as you can - trust your employees.

Change is hard - Regina Lynn Preciado at #convexlive talked about what we can learn from horses to deal with change-management - two things to consider - horses are alert to change and aware of emotions - shouldn't we be too.

@gretylkinsey is at #convexlive - customers are demanding personalized content - you can give it to them with author-controlled personalization, user-controlled personalization (using filters), system-controlled personalization (dynamic delivery portals)

@gretylkinsey is at @convexlive - customers are demanding personalized content - you can give it to them with author-controlled personalization, user-controlled personalization (using filters), system-controlled personalization (dynamic delivery portals)

Michael McGinnis is talking at #convexlive about how moving to DITA plays an important role in supporting multiple brands - he uses “Super” bookmaps to control keyrefs in a way that reliably prevents branding catastrophes due to conref fallbacks

Helen St. Denis shared insights during #convexlive on how one organization let new employees use Word until they felt comfortable writing in DITA - The word docs were messaged for a fast and smooth conversion into DITA.

How do you calculate your content reuse? Eric Kuhnin has given lots of good tips as has his audience at #ConVExlive. Also talked about single-source calculations (preparation cost + Translation Cost )/ words produced

lots of good discussions at #convexlive about reuse from Bob Johnson - too many good ideas to list - join his candid conversation later today.

ConVEx Tempe welcomes information creators and their managers. This event provides an opportunity to improve communication and collaboration across multiple departments and gives you a rare insider’s look at what is working (or not) for other teams. convex.infomanagementcenter.com

Congrats to CIDM members #hpe #jamf #splunk #servicenow for making Fortune’s 100 Best Companies to Work for: fortune.com/best-companies…!

Check out our upcoming training classes - starting May 12th. Learn the best practices in #techwriting from our amazing instructors: @comtechdawn @danad13 & @comtech_brianna Classes: #infomationmodeling #DITABasics #DITAReuse comtech-serv.com/training/upcom…

Excited to see so many colleagues in person May 2-4 in Tempe, Arizona at @ConVExLive. Registrations are coming in every day. Hope you can join us!

Follow @ConVExLive for live tweets from our upcoming conference in Tempe, May 2-4.

Make a plan to join us - in Tempe or online! convex.infomanagementcenter.com #contentstrategy #contentmanagement #contentdevelopment #contentmarketing #techwriters #editing #projectmanagement

Webinar Topics in April include Content Reuse, The Value of Terminology, and proving that your Technical Documentation is a valuable asset! See dates and details here: conta.cc/3t5WZ6d #TechComm #TechnicalWriting #TechDocs

Join @comtechdawn every Thursday, starting March 24, 12pm ET for the "Minimalism: Creating Information People Really Need" Online Course. Find more info at comtech-serv.com/event/minimali…. @Comtech_Kathy @Center4infoDev

The Call for Speakers is open! @ConVExLive Get the latest news here: conta.cc/3utwZ3H

Bring your “real life” examples to each of the sessions so you can utilize conference time to develop actionable take-aways for yourself and your team.#techcomm #leadership #contentstrategy #contentmanagement #contentmarketing #TimeManagement #projectmanagement #documentation