Aileen Fallon

Summer is coming, down by the river #regattaseason @thespuddie @NeptuneRowing @RowingIreland #islandbridgelife #rowing

@AskPTSB Your IT team needs a refresh to be honest. So many customers raising repeated issues can't all be wrong and undoubtedly it will have caused significant issues for people, eg, payments couldn't be verified. I won't be surprised if the FSPO/Central Bank get involved ultimately.

@Edatrx Hi there, Scheduled maintenance was advertised across all changes such as pop messages on PTSB App and PTSB Website. Our IT team are working continuously to improve the service PTSB provide to our customers. If you wish to report a specific issue you are experiencing please 1/2

@AskPTSB Another day and yet another app crash. Weeks of ongoing issues and still no fix. It's shocking that a bank's poor service & tech can prevent customers accessing their own money or verifying payments. Infuriating and completely unacceptable. Fix it @PTSBIreland

@AskPTSB How about alerting people properly re maintenance periods? Amazing how that might assist! The app is a disgrace and repeatedly telling people in replies it's working fine doesn't actually mean it is when your customers are continually raising issues. Just fix it! @PTSBIreland

@Edatrx Hi there, there was scheduled maintenance last night, sorry for the inconvenience this caused. The PTSB app and Website are fully operational now, if the issue is still persisting please uninstall the PTSB app and reinstall, if does not fix the issued please contact us on 1/2

@AskPTSB Because I have hours to waste waiting for someone to answer only to tell me it's a technical problem they can't fix but they're really sorry! Why don't you just fix the app?! Seriously considering closing my account at this stage. Pathetic service. @PTSBIreland

@Edatrx Hi Aileen. This will need to be looked into further by a customer service advisor. You can speak with a customer service advisor by calling 0818502424 or on 353 1 212 4101 if calling from abroad. Our lines open today until 5PM. Thanks, SC.

@AskPTSB Like others, having repeated issues trying to access my account via the app - error messages, etc. Have unistalled and reinstalled the app plus checked for updates. What is going on with it?! Not good enough.

@AskPTSB OMG a week on and still having access issues and difficulties verifying payments! This is ridiculous. Sort it out PTSB! @AskPTSB @PTSBIreland

@Edatrx Hi there, thank you for your tweet. I am sorry to hear this. Would you mind sending us a DM to look into this further? Thanks, LG.

@AskPTSB That's the same reply as yesterday! See the DM I sent then to which you replied you were v sorry but you couldn't do anything about it! I'd expect the same response today. Instead of the routine apologies, maybe it's time to actually fix the app problems?

@AskPTSB Same issue again today. This is ridiculous! App only seems to work when in range of certain WiFi but not usable otherwise and transfers can't be made. Might be time to spend some of the profits made from customers on a decent ICT team so people can access their own funds.

@Edatrx Hi there, thank you for your tweet. Would you mind sending us a DM to look into this further? Thanks, LG.

@AskPTSB @sean_tougher DM sent

@sean_tougher Hi there, thank you for your tweet. Would you mind sending us a DM to look into this further? Thanks, LG.

@AskPTSB hi trying to reset my password to get into the app but need to use the desktop site and the website has been down all day. Any idea when it’ll be back?

If you have a few moments to listen to this interview as a parent with your child. Possible one of the best post race interviews I have ever watched #PlayOn

@TMIrelandHelp Having the same issue re the BoM presale - link in the email doesn't work.

@killianbyrne Drat! But thanks Killian - appreciate it.

@Edatrx Thanks Aileen, you're about a minute too late as someone else has already offered the same but I will definitely keep you in the mix - you're 2nd on the list!!

I have three tickets to #HamiltonDublin for Friday 11th October. We will now be away. I would REALLY like to swap for any other day (preferably a weekend, but beggars can't be choosers) as I really want to see this show. DM are open as always. Please and thank you.

@skirteen @IrishTimes Agree 100%. It's inexcusable to do this to this cohort of students who have endured huge disruption to their school lives over the past 3 years. What does it achieve except broken & traumatised students facing another maths paper on Monday & 2 more weeks of exams? Simply wrong.

@IrishTimes Setting a Maths paper so difficult that kids leave the exam crying is inexcusable. Marking the paper favourably doesn't cut it, the damage is already done. The State Exam Commission and Dept of Education are out of line and out of touch.

Exams live: Student reaction to Leaving Cert maths paper 1 - ‘Easily the hardest exam I’ve done’ irishtimes.com/ireland/educat…

This flying squirrel faked his own death, and created a whole crime scene…for attention. I think I’m in love. twitter.com/kkMrRay/status…

Agnès Lassalle was a teacher, fatally stabbed by a pupil in her school. She loved to dance. As her coffin left the church, the man dancing so beautifully on his own is her partner. Then, their friends join in. 💔🖤

For St David’s Day, a BBC News/Channel 4 News musical collaboration. Correspondent Ciaran Jenkins and I play the Welsh hymn Gwahoddiad. @C4Ciaran @BBCNews @Channel4News @BBCWales #StDavidsDay

It was six years ago, and my mate, Pink, had just been told he was going to die. He accepted the news with a grace I can only marvel at, but he said he’d a list of things he’d still like to do. We sat in a pub one night and read it over. Eight things? Four months? Ok. Deal. 🧵

I’ve been thinking about this piece for a year. There’s so much more I could say. The only thing that matters is that Martha should be alive today… ‘We had such trust, we feel such fools’: how shocking hospital mistakes led to our daughter’s death theguardian.com/lifeandstyle/2…

@judith_packer @ErgosZoom Thanks Judith. It was actually sunset at Islandbridge last night - a gorgeous evening!

Not sure whether that is sunrise or sunset, either way, very inviting! Perhaps a future @ErgosZoom virtual row venue?