NPS Benchmarks

@ServiceEveryday All the more reason to keep employees happy! Here's a surefire way to connect employee loyalty to great CX. bit.ly/2Q7nke2

Your front end staff is the mouth of your company. Whatever they say - your company says it. When they are rude, your company is rude. When they are smart, your company is smart. Do you know what your company says to customers? #CX #custserv #custexp

bit.ly/2PFHAaE #Telecom is notorious for #CX pitfalls, but competitors & churn are shifting priorities towards customer-centricity. Here are the trends shaping the industry. @IndustryTelecom @CXupdate

bit.ly/2Tk8Utg To stay ahead, auto manufacturers have to do more than engineer great vehicles. Here’s our top companies based on #NPS. Do you agree with this list? @CXupdate

Most Recommended Video Game Console Manufacturers By NPS® - @Sony @Microsoft @NintendoAmerica lead the CX charts! npsbenchmarks.com/blog/most-reco…

[New Article] Learn How @Uber is Turning #CX Around With #NPS. npsbenchmarks.com/blog/uber-why-… … @CustomerGauge @Forbes @TechCrunch @TCEurope

Go Team CustomerGauge! The Dam to Dam Run @CustomerGauge

My thoughts on #netpromoterscore and @CustomerGauge's #Monetize18 in #SiliconValley last week > Go the Distance with #NPS to Drive Corporate Growth bit.ly/2MN7yCL

There are 2 dimensions to a "Make Mom Proud" organization—one is deliberateness and the other one is leadership bravery. I explain how to incorporate these behaviors into your #CX journey in my interview with @CustomerGauge #CustExp #Leadership buff.ly/2Mm7M3o

Congrats @adamdorrell and the @CustomerGauge team for your work in putting together a wonderful #monetize2018 today! Bravo!!

@TMobile Takes The Lead In #NPS® Telecommunications. Here's why: npsbenchmarks.com/blog/t-mobile-…

Companies that know their NPS & understand the “why” behind the score experience a 20% increase in upsells & a 2 times greater increase in referrals. @CustomerGauge buff.ly/2L93M6t via @Forbes #Entrepreneur

How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report. @npsbenchmarks bit.ly/2JOjhzc

Microsoft Uses These 3 Ways to Prioritize Customer Satisfaction Through Net Promoter Score® #NPS #CX @Hyken @CustomerGauge @CXupdate npsbenchmarks.com/blog/3-ways-mi…

New on @Forbes: The Best And Worst Companies To Do Business With buff.ly/2L93M6t #CustomerService

It's this simple: customers will pay for convenience. And they will choose to do more business with the people and companies that make their lives more convenient! The Convenience Revolution is here: buff.ly/2IkbxEI

@TechCrunch @ForbesTech @technology @business twitter.com/customergauge/…

How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: bddy.me/2KnWNd1 @npsbenchmarks

How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report. @npsbenchmarks bit.ly/2IzcLM8