Premier Comm

Cyber threats were busy in February, but PremierHQ loved blocking them even more. 👀 Here’s what got blocked across our customers’ networks last month: 🛑 100,131 web threats 🛡️ 14,393 intrusion attempts 🦠 188 viruses Safe to say…those threats didn’t stand a chance. 🚫💻 Want to see what’s been blocked on your network and set additional content restrictions? Download the FREE PremierHQ app today! (Gigaspire router required to power these features.) 🔗 Learn more 👉 mypremieronline.com/for-home/home-… 📲 Have questions? We'd love to help! 👉 800-741-8351

Spring cleaning doesn’t stop at your closet…it might also be time to refresh your TV setup 👀 If flipping between apps, logins, and remotes is starting to feel like a full-time job, you’re not alone 😅 Try this quick reset: ✔️ Clear out apps you don’t use ✔️ Update your devices ✔️ Simplify how you watch Because watching TV should be easy—not a scavenger hunt. (Especially if you’ve added “just one more app” lately…we see you 👀) With PremierTV, you can seamlessly switch between your favorite streaming apps and live TV channels—all in one place. 🙌 Pair that with fast, reliable internet and you’ve got the ultimate streaming combo 🍿🧈 🔗 mypremieronline.com/for-home/home-…  📲 800-741-8351 What’s the one show you’re currently hooked on? 👇

Hosting a watch party to keep up on the hottest games? 🏀🎉 That means snacks, friends…and about 17 devices fighting for your Wi-Fi 😅 With the PremierHQ app (powered by your GigaSpire router), you can set up a guest network in seconds, so your stream stays smooth, even if your bracket isn’t 👀 Because buffering during a buzzer-beater? Yeah…you don't deserve that. 🏀⛹️‍♂️💨 What’s more chaotic right now—your bracket or your Wi-Fi? ⬇️ #PremierHQ #WatchParty #GameDayReady #NoBuffering #FastWiFi

Happy First Day of Spring! 🌷 Our weather this month has basically been a roller coaster—sunshine one minute, wind the next…even a little snow just to keep things interesting. Iowa weather might be unpredictable, but your connection shouldn’t be. 🛜 P.S. Spring into action and plan ahead for more time outside with our Outdoor Wi-Fi, so your internet can “bloom” beyond your front door. 🔗 Learn more: mypremieronline.com/for-home/home-… Have questions? Reach out to us at 800-741-8351 📲 #FirstDayOfSpring #IowaWeather #PremierCommunications #OutdoorLiving #SpringReady

Behind every reliable network is a team that keeps things running smoothly. 👨‍💻 Meet Jesse Hoekstra, one of the IT Technicians on our PNSI (Premier Network Solutions) team. Jesse helps businesses tackle everyday tech challenges—diagnosing issues, troubleshooting systems, and keeping networks running so teams can stay focused on their work. Outside of work, Jesse enjoys spending time with his wife and their new daughter, keeping up with soccer as a longtime Liverpool fan, and making time to get a workout in. Between family time, game day, and the gym, he’s got a pretty solid game plan for recharging before another week of tackling tech challenges. ⚽💪 From servers and workstations to network security and more, this crew works with area businesses to keep systems up, bugs down, and networks running smoother than a freshly rebooted server. 👉 Curious who keeps the tech running? Meet the full team: mypremieronline.com/for-business/b…

Better speeds, reliable service, and real people you can talk to when you need help. This is what switching to Premier looks like. If you’re ready for faster internet and local support that’s actually local, it might be time to make the switch. Lakes Area residents—your upgrade starts here. Call us or stop by our Okoboji location today! 📲 800-741-8351 📍2001 Brooks North Lane, Okoboji, IA 51355

Be honest…who in your house is using all the Wi-Fi? 👀 Is it the gamer? The smart TV? The kid streaming videos on repeat? Or maybe a sneaky little leprechaun? With PremierHQ, there’s no guessing. See every device connected to your network, manage connections, and set parental controls—all from one easy-to-use app. If you have a GigaSpire router, you’re already set up to unlock the full power of PremierHQ. Don’t rely on a four-leaf clover for better Wi-Fi. Great internet shouldn’t feel like a pot of gold at the end of the rainbow. 🌈🍀 📲 Download PremierHQ on the App Store or Google Play today!

👷‍♂️ Meet the Premier TEAM: Engineering & Mapping 📍 Before our lightning-fast fiber internet reaches your home or business, someone has to plan the entire path. That’s where our Engineering & Mapping team comes in. This two-person team combines engineering planning with detailed mapping to keep our fiber network running smoothly. Our CAD/GIS Supervisor, Jake, focuses on the engineering side of things, while Caleb, our CAD/Drafting Technician, handles much of the mapping work that keeps everything organized and accurate. Together, they design where fiber lines should go, create the maps our crews follow, and keep track of everything that’s built along the way. Their work helps us install service, fix issues faster, and continue expanding our fiber network. Think of them as the behind-the-scenes planners making sure every connection finds its way. 🌐 Did you know most of their maps aren’t printed anymore? Nearly everything is digital, helping our crews access the latest network information faster and more accurately.

Who's ready? 🙋

‼️ Finals Friday at the 2026 IHSAA State Basketball Tournament presented by @iowafarmbureau! See you down at @caseyscenter for four #iahsbkb championship games or follow along with @iowapbs! 🏀 iahsaa.org/basketball/sta… 🎟️ hyveetix.evenue.net/events/BB 📺 iahsaa.org/watch/how-to/

Cyber threats were busy in February, but PremierHQ loved blocking them even more. 👀 Here’s what got blocked across our customers’ networks last month: 🛑 100,131 web threats 🛡️ 14,393 intrusion attempts 🦠 188 viruses Safe to say…those threats didn’t stand a chance. 🚫💻 Want to see what’s been blocked on your network and set additional content restrictions? Download the FREE PremierHQ app today! (Gigaspire router required to power these features.) 🔗 Learn more 👉 mypremieronline.com/for-home/home-… 📲 Have questions? We'd love to help! 👉 800-741-8351 #CyberSecurity #PremierCommunications #ProtectIQ #SafeOnline #PremierHQ #Gigaspire

🌩️ Spring storm season is just around the corner…is your tech ready? ☔️ If you’re like some people, the moment thunder with a side of lightning rolls in you suddenly become the official unplugger of the house. TV? Unplugged. Laptop charger? Unplugged. Random kitchen appliance you forgot you owned? Also unplugged. 😅 But what about your GigaSpire router? Good news: leave that one plugged in. If a lightning strike or power surge damages your GigaSpire, we’ll replace it for you. Your other devices though — TVs, gaming systems, computers, and smart home gear — are your responsibility. A good surge protector can help keep them safe when spring storms roll through your area. Quick storm prep tips: 🔌 Use quality surge protectors for electronics 🖥️ Unplug non-essential devices during severe storms 🛜 Leave your GigaSpire router plugged in so you stay connected Spring weather means longer days, warmer temps… and storm season not far behind. Protect your electronics, keep the surge protectors ready, and let us worry about the GigaSpire. We’ve got the Wi-Fi covered. 😉 #SpringStorms #TechTips #PremierCommunications #Gigaspire

⏰ Feeling the effects of Daylight Savings Time already? 🥱 Daylight Savings Time hits this Sunday, and if you’re not prepared, Monday morning can feel like you’re running on dial-up in a fiber world. Losing an hour of sleep does not have to mean losing your connection to productivity. Here is how to upgrade your routine before we spring forward: ⚡ Increase your “rest speed.” Start shifting bedtime 15 to 30 minutes earlier this week so your internal clock does not need a hard reset. 📲 Schedule your shutdown with PremierHQ. When paired with your GigaSpire router, PremierHQ lets you set Wi-Fi schedules, create device bedtimes, and pause connections before midnight. Because nothing says time warp like one more scroll turning into one more hour. 🌙 Pause devices. Power down. Recharge. Better sleep means a stronger signal for the week ahead. Fewer glitches. Less buffering. No Monday morning lag. We handle the fast internet. You handle the fast asleep. #SpringForward #PremierCommunications #PremierHQ #GigaSpire #NoMoreLag #StayConnected

Connection acting strange in the neighborhood? 👀 Don’t worry...our Help Desk crew is ready to bust those tech troubles! 🎧💻 They’re the troubleshooters tackling calls, chats, and tickets all day long—guiding customers step-by-step, answering tough questions, and making sure no one feels stuck with a tech headache. From Wi-Fi quirks to device dilemmas, they’re on it. Armed with remote support tools, and plenty of know-how, they work behind the scenes to keep everyone connected and confident. And if it needs an in-person touch, they make sure our techs roll out fully prepped and ready to rock. 🛻💨 When tech gets weird, you know what to do 😉 Reach out at 712-722-6062 or helpdesk@premieronline.net. 📸: picturethisphotoiowa.com #HelpDesk #PremierTEAM #HereToHelp #CustomerCare #PremierCommunications

👷 Heads up! An update is on the way for PremierHQ. 🔧 During the week of March 9, the PremierHQ app will get an update to improve performance and reliability. After the update is complete, you may be prompted to log in again when opening the app. With this upgrade, you’ll notice: • A streamlined Quick Filter feature for easier content management • All connected devices visible during router and mesh speed tests • New Wi-Fi Experience ratings for devices (Strong / Good / Poor) • Various performance enhancements and bug fixes We appreciate your patience as we roll out these enhancements and continue improving your PremierHQ experience!

🏀 State Basketball Season Is Here! Get ready...Iowa’s top high school teams are hitting the court soon. ⛹️‍♀️ Girls State Tournament: March 2–7 ⛹️‍♂️ Boys State Tournament: March 9–13 Whether you're cheering from home or on the go, we’ve got the full breakdown on all the ways you can watch from livestreams to TV broadcasts. Check it out! 🔗 mypremieronline.com/newsroom/how-t… Let the games begin! 🏆 #premiercommunications #IGHSAU #IowaPBS #statebasketball #IHSAA #howtowatch #Iowa