Raven Housing Trust

This account is no longer monitored for mentions or messages. If you need to get in touch with us, please call Customer Services on 0300 123 3399. You can follow us on Facebook - orlo.uk/OLdpp

Did you know, you can check when your next grounds maintenance visit is due? Simply head to our website and search by your postcode here - orlo.uk/d5qi5

We're back in Memorial Park today from 12-2pm with Welcare for their summer picnic for families with under 5s and their siblings. Bring along a picnic, Welcare will bring the games and activities and we'll be there with our smoothie bikes.

Our customer call centre is closed today (Monday 26th August) for the bank holiday. We will reopen at 9am on Tuesday 27th August. If you have an emergency whilst the call centre is closed, please call 0300 123 3399 to be put through to our out of hours team.

@RavenHT has upgraded over 5,000 homes to an EPC ‘C’ rating or better, significantly exceeding the sector average and advancing its sustainability mission. Learn ➡️ housingmmonline.co.uk/news/over-5000… #HousingMaintenance #Housing #Management #hmm #home #sustainability

Over 5,000 homes now rated EPC ‘C’ or better for social landlord @RavenHT hqnetwork.co.uk/news/over-5000… #ukhousing

@1molly360 There's recently been a change to the bin areas here, there's now two bin areas instead of three but with extra recycling. We've let all residents know, we're going to be sending out another letter. We hope this won't happen again but if it does please let us know

@RavenHT Really not sure what more information you needed??? Flats 50-60 rubbish behind the flats??? No worries I did it for you!

@RavenHT what is going on with the rubbish behind the flats on the corner of bushfield Drive(50-60)?!?!? It's actually disgusting! What me to share pictures with the group?

Have a read of this @insidehousing piece by our chair, @alisonbennett_ exec director of homes at @RavenHT calling on the Govt to strengthen its approach to housebuilding through #MMC insidehousing.co.uk/comment/the-go… #UKhousing #offsite @PfH_News

We want to speak your language! Please log on to your MyRaven online account and let us know your first language. By knowing this about you, we can organise translation services making it easier for you to access information. orlo.uk/A0KQU

Don't have time to call us during the day? You can manage your tenancy, check your rent account, book a repair and more through your MyRaven online account #BeLikeBetty orlo.uk/KbH5v

👕📚 Our Moneywise team can provide referrals to Stripey Stork, other baby banks, and our Customer Support Fund to help you get the uniforms your children need. 👚✏️ Contact us on 0300 123 3399 or email raven@ravenht.org.uk and ask to speak to Moneywise.

We want to be able to support you in the best way we can. If you have any mental health or neurodiversity considerations then please let us know so we can make reasonable adjustments. You can let us know through MyRaven - orlo.uk/q1IMx

We want to be able to support you in the best way we can. If you have any mental health or neurodiversity considerations then please let us know so we can make reasonable adjustments. You can let us know through MyRaven - orlo.uk/q1IMx

Are you looking to meet new people or just need a friendly place to relax? The Colour Wheel Community Café is for you. Enjoy a warm welcome in a relaxed environment and spend some time doing arts and crafts. 📅 Every Thursday ⏰ 12:30-2:30pm 📍 Horley Baptist Church

We're looking for a Multi Skilled Operative to join our team to carry out repairs or improvements to Raven properties. Find out more and how to apply here - orlo.uk/f3uAd

If we know about any impairments or physical health conditions you have, we can make reasonable adjustments to make your customer experience better. Head to MyRaven to confirm your details and let us know about any conditions you have - orlo.uk/2X8p6

Do you receive Working Tax Credits or Child Tax Credits? You'll soon receive a letter from the DWP about moving over to Universal Credit. Find out more about this and the support we can offer here - orlo.uk/7ar0h

Did you know, you can check when your next grounds maintenance visit is due? Simply head to our website and search by your postcode here - orlo.uk/boldl

If we know you better, we can personalise the service we give you. You can confirm the details we have for you through MyRaven and let us know your first language, any impairments, physical health, mental health or neurodiversity information. orlo.uk/k1Mpr