SIMPLE Mobile

@Lonestar_sky I understand this is frustrating, and I appreciate your feedback. Our mobile site is intended to be user-friendly, so I'm sorry it's not meeting your expectations. To best assist you, please send us a DM. we will be happy to help you.

@SIMPLEMobile your mobile web experience is horrible, like built by first time devs

@nke2016 Please send us a DM on any of our Social Media Platforms. Looking forward to assisting you.

@SIMPLEMobile I should have done my research 2 years faithful can't even get a decent upgrade literally still waiting online... ok they just hung up wow

@nke2016 This is disappointing to hear, and I sincerely apologize for the hang-up. We value your two years with us and want to ensure you get the upgrade you're looking for. We want to make this right immediately.

@phuckyoweedx Hello! We'd love to help with any issues you may have. Could you send us a direct message on one of our social media channels with the details so we can help you? Thank you!

@SIMPLEMobile y’all pissing me off

@Guiding_light12 Hello! Thank you for contacting us. We are constantly striving to improve our services, and your feedback is very valuable to us. Please check your inbox; we have contacted you to provide further assistance.

@SIMPLEMobile hey! I have some issues with your service. Like my hotspot just won't come on even with wifi off. And some more. If you can reply. And are you able to reply? Or dm. Because at 14 I personally paid for this service myself. I think y'all can do it! Despite issues.

@Jeremy_R239 Better luck next time! We're always rolling out new promos, so hopefully, the next one is a perfect match for you. 🤞

@SIMPLEMobile I'm not sure what game you guys are playing BUT ... I get a message saying I qualify for 5 bucks off next bill. Reply with word SAVE. (Pic #1) 2. Then comes the reply of I'm not eligible .... Thanks for my interest? Five bux. 🙄🤣

@Jeremy_R239 We're sorry for the mix-up! Those messages are sent out automatically, and while many of our lucky customers do get to snag the discount, it turns out this specific offer wasn't available for your account type this time around.

@dmdanieldope_ We hear you, and we apologize for the hassle regarding your extension. We want to make this right. Please send us a direct message so we can review what happened and see better options available for you. Thanks for being a valued customer. We’re here to help!

simple mobile gave me the hardest time for an extension they said they were gonna give me already. i spent like an hour on the phone im probably gonna switch company's soon and then they only gave me a 4 day extension instead of 7 @SIMPLEMobile

@sanctity_of Hello! We'd love to help with any issues you may have. Could you send us a direct message on one of our social media channels with the details, so we can help you? Thank you!

@SIMPLEMobile I just called in again. As soon as I say I need to do a transfer port the system says it is transferring me to a representative and drops the call. Quit jerking me around!

@SIMPLEMobile is trying to prevent me from exercising my right to transfer my phone number to a new carrier. Over and over I call support, say I need transfer support and am cut off. I'm contacting the Better Business Bureau and my congressman. You will *not* get away with this!

@iamjorellr Hello! We would like to help you solve this problem. Please send us a direct message so we can assist you better.

@SIMPLEMobile why do I keep getting this email EVERY DAMN DAY?

@sanctity_of To resolve this right now and prevent any further issues, we can initiate a secure process to confirm your exact Account Number and PIN. Please send us a direct message so we can immediately supply you with the required information to complete your port.

@sanctity_of Hello, we understand you wish to transfer your phone number, and we're genuinely sorry to hear that you are experiencing this kind of difficulty and frustration while trying to port your number.

@dabtchfrombklyn Hi! Thanks for reaching us. We apologize any inconvenience that you have with our service, please send us a private message to address your issue.

@SIMPLEMobile I don’t pay you money every month for a robot to hang up on me. Fix it now !!!!

@Samvict40837399 We sincerely apologize for the constant disconnections and the experience trying to activate your plan. We want to help immediately. Please DM us your account details, so we can assist you directly and resolve your activation issue.

@SIMPLEMobile Not getting any help need human customer care shame on you simple mobile

Answers to simple questions are only a quick text away with 611611. smob.ly/60129K8hw

@sayntfuu Please, we urge you to send us a Direct Message right now. This channel is working, and we have dedicated team who are willing to assist you with your order issue.

@SIMPLEMobile Yeah that number is disconnected with no additional information available. I called it 10 different times today. You are a scam.

Stay connected by making calls over Wi-Fi. smob.ly/60139nbpF

@sayntfuu We are truly sorry and deeply concerned that the customer care number we provided is also disconnected. We understand why you feel this way, and we assure you this is not a scam. Furthermore, we are investigating this issue immediately.

@sayntfuu Alternatively, please feel free to send us a Direct Message (DM) here on our social media channel, and we will be happy to provide you with assistance and resolve your order as quickly as possible.

@SIMPLEMobile You fucking suck. You have no working phone numbers and you can't fill an order to save your fucking lives. Fuck off.

@skeeterfl I apologize for the troubles with your new phone and for any confusion caused by our advertising. We want to correct this for you! Please send us a DM so we can immediately start the resolution process.