Sim Local

@oroyuela Hi Oscar, Thanks for getting in touch! We can confirm our Customer Service Team have reached out to you via email to support you with this request, would you mind responding to us so that we can assist you further! b

@SimLocal I’m experiencing problems with my eSIM and your customer support. Who can help me?

@huisvrou1 Hi Vanessa Klevansky, thank you for reaching out to us. We understand the error you were facing with this purchase has been resolved. Please do not hesitate to get back in touch should you require any further support!

@SimLocal I spent a lot of money on SIM cards at Heathrow that are supposed to work in Netherlands too but don’t seem to. Please DM me.

Confused by data roaming charges while on holiday? Check out this insightful article by @INTOUCH_RUGBY intouchrugby.com/magazine/brits… Discover how SIM Local's new data usage calculator can help you plan your data needs before you buy an eSIM plan📱✈️ simlocal.com/data-roaming-c…

@simmshe Hi Shelley, Thank you for reaching out. In order to assist you further, please can you share the Airport location you wish to purchase at to Customerqueries@simlocal.com and our Customer Service team can email you our available product offers!

@CocoCornelia Hi There, We are sorry to hear you are experiencing an error with your eSim. Please can you kindly share this screenshot & the order number to customerqueries@simlocal.com & our Customer Service Team will be happy to look into this for you. Kind Regards, The Sim Local Team

@SimLocal I am using an iPhone 14 Pro, I have used an eSIM before with no issue. The eSIM is not working. And it keeps saying my code is no longer valid! Order: ob3kw-6rx5d Can this be sorted asap as I spent £32 on this and in the country I am meant to be using this in

If you haven't already, check out our new eshop simlocal.com where you can get great value local and regional travel #eSIMs. Avoiding costly roaming charges has never been easier!

@VanessaWalters Hi Vanessa, Thank you for getting in touch. We can confirm we have received your email and our Customer Service Team has responded to your query. Please can you kindly revert with the requested details for our teams to investigate this matter for you further. Thank you!

We're hiring! Check out this link for more info: linkedin.com/jobs/view/3727…

If you're travelling through Gatwick airport, come and visit us in our new stores in the baggage halls at both the North and South terminals for great value local connectivity!

Come and join our team - we're looking for a Lead Front-end Engineer. Check out the job spec 👇 linkedin.com/jobs/view/3714…

Check out the below case study on how we revolutionised our digital capabilities with the help of @DoYouLovePixels

More new fixtures going live, this week in the WH Smith Palma airport arrivals store

We've installed our new look local #SIM POS in the WH Smith store in Oslo Gardermoen airport and it looks 😍

@Mani5482 We are sorry to hear you have experienced an error with our machine. Please can you DM us a copy of the receipt for this purchase & our Customer Service Team will investigate & rectify this for you as a matter of priority ! We are very sorry for any inconvenience caused to you

We've partnered with @airlinesblog to produce a white paper exploring the huge potential of #eSIM as a travel #ancillary Read more:

If you're travelling through #viennaairport, look out for our 12th stand alone store that opened this month in the arrivals hall 🥳

@RowsellSusette We're sorry to hear you have been incorrectly charged. We're happy to investigate this as a matter of priority. Please share the number of the SIM and a copy of the receipt to customerqueries@simlocal.com We extend our sincerest apologies for any inconvenience caused.

@SimLocal These people are crooks. This is an absolute disgrace. Next step is reporting them to Ombudsman Services: Communications

If you're travelling through @HeathrowAirport or @Gatwick_Airport keep a look out for our all new #SIM vending machines

@PattyBartos @DublinAirport Hi There! Thank you for reaching out to us. We have sent you a DM with the answers to your query. Please do not hesitate to get back in touch should you have any further questions!

@SimLocal @DublinAirport how much is the 3 sim card? do I have to activate it or something? I’m traveling to Dublin next month and I’d like to have data and be able to text as soon as I get there

If you're travelling through @DublinAirport this Christmas🎄, look out for our new #vendingmachines, offering great value local SIM cards from trusted mobile operators.

@Raul_Ribeiro Dear Raul, Thank you for contacting us. We note that you submitted an online form on 23/12/2022 at 12.37. We then shortly responded to your email at 12.41 asking for the remaining information, required to better assist you. We have now sent you a further email.

@SimLocal I need assistance. Can't reach you on your phones. Don't have answers on email.