SurfStitch

@101010110101010 @couponfollow Hi there! You are more than welcome to sign up to our newsletter to receive our $20 coupon. Otherwise we current have the Spend&Save promotion running, see here - surfstitch.com/deals

@JayForssman Hello there, Thank you for getting in touch! For all order, product & return questions please reach out to our team directly via this link: help.surfstitch.com/hc/en-us/artic… We look forward to chatting with you soon!

@SurfStitch We have made an order 3 weeks ago and we have still not received the order. Terrible service, we have not got any response when following up on the order.

Summer Street Style polyv.re/2i3HEfu #polyvoreStyle

@GabrielRomanzin hey! Thanks for your message :) Sorry to hear you haven't received your order yet. Are you able to send an email with your order number to customerexperience@surfstitch.com so we can look into this asap for you.

@SurfStitch hey guys, I did made a purchase 26 of June and I didn’t received that yet, it’s that any problem ?

@bwrigley Hi @bwrigley, sorry to hear you have been experiencing some trouble with our site, please contact the customer service team via email customerservice@surfstitch.com with your order number and one of our agents will get back to you.

@sexybbwkrissy @PrincessPolly great to hear!

@rl_0227 Hi There we have replied to your DM! :)

@SurfStitch I returned a ripped surfboard cover 2 months ago and you've yet to offer replacement or refund - and won't reply to emails... how long does it take!

@lincolneather Hi There, Thank you for reaching out. Unfortunately one of our social platforms Instagram has been taken over by an unknown source and we are working a round the clock to get it back! In the mean time you can see all things SurfStitch via our Facebook as we post all of our ...

Whoever was in charge of passwords/social media at @SurfStitch may be in for an interesting meeting with the heads on Monday. They got hacked, and are out and about. instagram.com/p/CZn7W7vpTWd/

@nkmccallum Hi thanks for reaching out :) You can easily retrieve your free returns label with this link surfstitch.com/find-return-la… You just need your order # and email address! Let us know if we can help any further.

@SurfStitch hi I requested a return but I haven't received the returns label in email. How do I send it back without the shipping label? Thanks

@lunthemum Hey there! Looks like there was a significant delay with getting onto a flight with this one, however we can see your tracking now says delivered! We hope you enjoy your order :)

@mailcharts Hi There, Thank you for contacting SurfStitch via our social media platform. As we are in the busiest period of the year our team are not able to get back to social media enquiries as quickly as we usually would, instead we ask for any urgent enquiries please sub...

@DesignedToFade Hi there! Could you please DM us your order number so we can look into this for you :)

@infear233 This is action is not available via Twitter, you will have to reach out to our Customer Experience Team. Thanks!

@SurfStitch HI MY ORDER ADDRESS is wrong.can u change it for me or cancell it?

@darsktm Thank you we will be in touch shortly!

@darsktm Can you please confirm which pair is faulty form your order please? Thanks,

@darsktm Just your order number please? :)

@darsktm Hey there, can we have your order number please? Thanks,

@vanssurf Hey There! Thanks your getting in touch with Surfstitch.com Due to a sudden influx of enquiries we are having delays of up to 3 business days to get back to our customers, we are so sorry about this delay and we hope that the following may be able to assis...

@SMHcheif Thank you for your feedback. We would like to acknowledge and apologize for a term used in a recent email subject line. Although there was no intent to cause offence, we understand that it may have offended some customers & we are sorry. help.surfstitch.com/twickets/12791…

Hey @SurfStitch don’t know how appropriate this title is in your Email marketing. I hope I am wrong, but if I r referring Schizophrenia pls know it’s probably one of most challenging mental illnesses out there and given the demographic you target, mental health is a big problem.

@GabrielRomanzin Hi There, Thank you for your email and so sorry to hear this! Can you please try the following: Use a different browser. For example, Mozilla, Safari, Opera, or Microsoft Edge If using a different browser does not solve the issue try to use the incognito ...

Whats going on with your website ?? @SurfStitch it’s being a while I’m unable to access the website using my devices. Can someone help me with that ?

@GabrielRomanzin Hi There, Thank you for your email and so sorry to hear this! Can you please try the following: Use a different browser. For example, Mozilla, Safari, Opera, or Microsoft Edge If using a different browser does not solve the issue try to use the incognit...

@SurfStitch something going on with your website guys, I can’t access.