Xbox Support

For all of your official Xbox support-related needs, be sure to follow our primary handle, @XboxSupport, right away!

@Sheldongen Hey there, we'd like to help out with this. Can you please follow us so we can get some more information via DM? ^JR

@Dialysiz Next, you'll want to get in touch with Phone Team: xbx.lv/CnctUs so they can take a closer look. :) ^SK

@iSuhfr this? xbx.lv/1WuJdk3 Also, are you able to talk in party or game chat on the console without an issue? 2 ^RB

@iSuhfr Hi there! Would you be able to Direct Message us your GT, so that we can help look into 1 ^RB

@JacobisDrowning Enforcement is a different team from us, but this page explains their process more: xbx.lv/1oJUuz9 ^JP

@jamesj81301 We really do! This is why we like getting everyone's input on our feedback site xbx.lv/1NFUhGT Cheers! :) ^RB

@Crimsun_A You can disable auto-renew with the steps here: xbx.lv/1aXE5Rz ^JP

@aenb135 The chat/phone teams might actually be better suited for this question: xbx.lv/CnctUs ^JP

@vivid2112 Sorry for the delay! Can you send a DM with your GT so we can get more details from you? xbx.lv/1WuJdk3 ^QZ

@xRDBTworld Hi there! Please be sure to report this user through your console, to notify Enforcement: bit.ly/1pRSnXd ^RB

@ZombieDuck187 We'd be happy to help, though we could use more info. Could you please follow & DM @Xboxsupport so we can DM with you? ^EZ

@JSchulty Hey there, if you'd like to reach out to our Enforcement team about this action, check out: xbx.lv/1J8rixB ^EZ

@ChefDaddyDeath Apologies for any confusion, we meant "However, I'm afraid out-of-warranty repairs have an associated cost." ^SK

@adrian_hooper Lets try the steps in our random disconnection guide xbx.lv/Iaqb2j to see if that improves what you're seeing. ^CH

@GayForSatan_ If you remove account: xbx.lv/1kQseEQ , power cycle: xbx.lv/19Pxh2o then try again does that fix it? ^SK

@ChefDaddyDeath Glad you were able to be helped by the phone team. I'm afraid out-of-warranty repairs have an associated cost, however. ^CH

@MakePeaceWar Ah! Our NAT guide xbx.lv/1ej17Bi has a few options to get your NAT type to be Open. :) ^CH

@albertmenefee That's what we love to hear! Thanks for being Team Xbox :) ^MP

@CraigRoebuck investigate, though as we are not the enforcement team there would be no way for us to guarantee action will be taken. 2 ^MP

@CraigRoebuck Hey there. If you've been able to file a complaint at that last link we sent. Our teams will be sure to 1 ^MP