du telecom

@mistersabaka @axiom_uae Hi @mistersabaka we will definitely look into this can you share us the number of sales person in Dm. Osman

@axiom_uae & @_dutelecom_ please take a note: The sales team of Axiom Telecom a channel partner of Du Telecom for selling postpaid and internet connections are selling by making false promises of providing the Amazon prime and Disney Plus subscriptions with 199 plan.

@zinamaani Hey @zinamaani kindly message DNCR to 1012 to stop promotional calls . Thanks Osman

@_dutelecom_ you have by far the worst, the worst customer service. 7 days non stop calls with your agents and i am in a non ending loop!

@Rincewi92966330 Please share us the contact number of Agent so we further investigate. Thanks

@Rincewi92966330 Hey! We feel bad about it, to stop promotional calls message DNCR to 1012 .

@Imagintomas @Google @GoogleArabia @duCares Hi it is to inform you this website that you have shared is not authentic and it is advised to freeze your card and lodge a complaint to your bank. Thanks

@Google @GoogleArabia - I searched for online reacharge of @duCares &trusting the result I made transaction&money got deducted by some other merchant than @_dutelecom_ ,that’s when I got alerted it’s a fraud page. Who’s accountable for this?#ScamAlert #Google #uaescam

Exciting news! @_dutelecom_ is partnering with Cisco to transform its Security Operations Center. With Cisco's innovative solutions and Cisco CX Services leveraging AI and automation, the future looks secure! 🔐🎉 Find out more now: cs.co/6010n4D6m

@samermk Hi @samermk we fell sorry about it , pls share your contact number so we can investigate further. Osman

@_dutelecom_ given you are a telcom it is amazing how often customers expereince dropped calls when calling your 800 number! is that a way of avoiding speaking to customers or your special sauce for ensuring customer dissatisfaction. if so it is working brilliantly

@MOHDIHussain Hi , pls note after receiving connection you can’t cancel contract if there’s any technical issues or service was mis sold you can cancel it without any charges , pls call 800155 or visit any nearby service centre. Osman

@_dutelecom_ I have been requesting disconnection since June this year and till October I haven’t heard from anyone. In October I get a call from retention team to try upgraded WiFi for a week and discontinue if unhappy but to my surprise both bills are coming, request immediate

Introducing Du Business Starter with 30% discount for 6 months with unlimited internet and unlimited landline calls . DM for further information #Du #internet

@sid_vmw Hi , you can reach us out at customer.care@du.ae Osman

@_dutelecom_ Is there a way to reach out to your customer care team. You app doesn't allow me to do basic functions and the customer care number is always busy

Du business fiber latest offers with 2 months free . Dm for further information

We are offering newly launched Du fiber internet All in one plans . With 3 months free and free installation Dm for more information #DU #internet

@Harshit38735248 @dubaiconsumers Hi can you share me your contact number for future assistance thanks , Osman

#DU #telecom #uae #traiuae #dubaiconsumercomplaint @_dutelecom_ @dubaiconsumers i am waiting since 10 days for my postpaid plan renewal, after sending multiple emails and calls,chatting with chatbot, i am being told to wait 24 hours, i am loosing my business and customers duethis

@MOHDIHussain Hi , kindly share your contact number to assist further thanks . Osman

@_dutelecom_ I have raised request to rough chat for discontinuing of Wi-Fi broadband. No one is acting since a week now

@Salaaeddine Dear sir , you can email to customer.care@du.ae for speedy assistance. Thanks Osman

@_dutelecom_ how can i speed a cancellation request , as it is delaying my visa cancellation !!

@drk_alali @DuInternet شكراً.

امس طلبت تجديد العقد من خلال الاتصال على الرقم 188 وطبعا رد علي موظف اماراتي ما تتخيلون كمية الوناسة والفرحة كانت انك تكلم ولد بلادك شكرا دو طلب بسيط واجهة بلادكم مهمه اهتموا بها @DuInternet @_dutelecom_ #du

Du 5G unlimited data 199 /plan. Grab this offer now dm for more info. 📦

@maverics24 Hi @maverics24 sorry for the inconvenience. Pls share you no in order to assistance. Thanks Osman.

Amazing service @_dutelecom_ Been waiting for the past 30min for a SIM card in a store with a really ineffective air conditioner —Ibn batuta a branch .(along with many other disgruntled customers) 30min to buy a SIM card 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻way to go

@HebaOsman79 Hi, heba osman please share your contact number for further assistance thanks. Osman.

@_dutelecom_ if your plan was to avoid answering customers you have definitely succeeded! 2 hours trying to get someone to answer me! I even visited your branch and still no useful answer why my services are disconnected! Your employee actually said it’s working! It’s not!

@eoinbarry1 Hi eoin sorry for the inconvenience, could you send me the contact no in dm for further assistance thanks. Osman

@_dutelecom_ I have been waiting for a call back from your cancellation team for almost 3 weeks. I have spent almost 1 hour waiting for someone to answer my call again today. Please can someone call me? Why is this process so difficult?