CoPilot UK

Thanks for the shoutout @LouiseCookGB :D

@rainwaterlady Apologies for the delay and sorry to hear that. Please contact our support team via support.copilotgps.com/en/support/tic…. They will be happy to help. Thanks!

@copilotgps please can you get in touch with sue@ecogrid.co.uk any time I change my phone I get problems reinstating, which is frustrating

@jpcooper73 Apologies for the delay and sorry to hear that. Please contact our support team via support.copilotgps.com/en/support/tic…. They will be happy to help. Thanks!

@Jpwd78 Hi John, could you please get directly in contact with our support team via support.copilotgps.com/en/support/tic…? Thanks!

@copilotgps Got family sharing & shared to wife’s iPhone as App Store states it can be shared. When opened, it’s basic version & does nothing of use. don’t get why it states family sharing compatiable if she could of easily downloaded same basic (useless) version on her account🤦🏻‍♂️

@steveshawnyc Hi Steve, usually we push map updates for Europe live twice a year. The next one due should be early this summer. For further information and to report map data issues, please go here support.copilotgps.com/en/support/sol… Thanks :)

@copilotgps Just been through A50/M1 and the mapping is months out of date. Are we due for an update?

@FarSym That's annual :)

@copilotgps Is that a one off cost, or annual?

@copilotgps how much Ch does the caravan app cost after the 14 day free trial, as I cannot find the cost detailed anywhere. Which, given I've lost the RV profiles due to your development is extremely frustrating!

@mmmfrost Hi Andy, sorry to hear that. Our support team can be reached directly via support.copilotgps.com/en/support/tic…. Thanks!

@copilotgps do you guys ever get back to customers who are having issues? I’ve tried to contact you, in several ways, several times, and you never get back to me. Bad customer service is all I’ve experienced so far

@westyorkstiger Hi, looks like you have migrated from the Premium app? Could you please contact support directly via support.copilotgps.com/en/support/tic… so they can help? Thanks!

@copilotgps how do I add caravan subscription to my app on iPhone. Nothing in the store but shows on AppStore

@Benwickrambler Hi Brian, please find our FAQ on the topic here support.copilotgps.com/en/support/sol…. Thanks!

@copilotgps I've just updated my CoPilot android app to CoPilot GPS only to find that the "caravan" routing option has been removed. Do you have a solution for those of us who tow a caravan?

@apv2114 Hi Alex, we do not currently offer maps of Mexico. You can see our full map coverage here copilotgps.com/en-gb/map-cove…

@hask11 Hi, our support team will be happy to help with CoPilot-related queries, see support.copilotgps.com/en/support/tic…. Thanks!

@copilotgps can someone help

@ChangingLanesRV Thank you!

@copilotgps Opened #123963 Bad Routing Sure hope you guys can fix this.

@copilotgps it also did this craziness where it wanted us to skip the obvious on ramp (looping to the right) and instead go make a U turn. This is NOT acceptable.

@iainhall Hi Iain, please check out this FAQ regarding road preferences support.copilotgps.com/en/support/sol…. The new CoPilot GPS app is also available on iOS.

@xr2si Hi Simon, please check out this FAQ for more details support.copilotgps.com/en/support/sol…

@iainhall Hi Iain, please have a look at this FAQ regarding road preferences for more details support.copilotgps.com/en/support/sol…

@oluteen @AutoExpress Hi, sorry to hear that, could you please contact our support directly via support.copilotgps.com/en/support/tic…? Thanks!

@copilotgps @AutoExpress Hey Copilot, I have been trying to contact your support but to no avail. I bought a service on your app and couldn't get a headway installing it. I have sent a mail but no reply and there's no contact number on your website. Could you send me a better way to resolve this?

A big THANK YOU to @AutoExpress for awarding CoPilot the "Recommended 2018" award in the sat-nav apps category 😁👍 #thanks #autoexpress #award

@PaulCEden Hi, sorry to hear that, could you please contact our support directly via support.copilotgps.com/en/support/tic…? Thanks!

@copilotgps Morning chaps. I want to install this lovely app on my new car head unit. I'm trying to get my copilot ID and started by doing a lost password routine on your website, but I never got an email from you saying I could reset the p/w

@iainhall Hi Iain, we haven't gone out of business, quite the opposite :) We have created an update CoPilot GPS app including routing for every type of vehicle play.google.com/store/apps/det…

@stehargreaves Hi, sorry to hear that. Could you pls submit a ticket here and let support know the exact device and screen res you're using? support.copilotgps.com/en/support/tic… Thank you!

@copilotgps I can't select the accept on the end user as it's off the screen on my unit and no scroll function. Help