ASOS Australia

Due to severe weather conditions caused by storm Emma in the U.K, there may be delays to some deliveries and returns.

@RachelDTurner Hi Rachel, we're sorry to hear you've received the wrong size shoes. Please pop us a DM with your order number and ASOS registered email address and we'll be able to help.

@MarieElie10 Hi Marie, thanks for getting in touch. We're sorry you haven't received your order just yet, please send us a DM with your order number and your ASOS registered email address. Speak soon!

@x_Yates_x Hi Aaron, we're sorry to hear that your order is expected to arrive later than expected. We'd love to take a look into this for you. Please pop us through a DM with your order number and the email address that's attached to your ASOS account, and we'll take a look.

@ASOS_Au just been informed that my ‘express delivery’ will now take up to 9 days. What a service, i’ll be sure to waste my money on it in future, cheers 👍🏽

@ppetrovski We'll need you to try and DM us, or contact us via Facebook/Email/Live Chat so we can help. You can find our contact options here - bit.ly/2CIjKER. Thanks.

@ASOS_Au Hi I’m not able to DM you

@ASOS_Au hey ASOS this is how my package was delivered: bashed, taped up and wet! Pretty disappointed and I’m afraid to open the box.

@ppetrovski Hi Peter - Can you please delete the first message with your personal information and then send us over a DM with all the information requested.

@ASOS_Au Thanks :)

@jcspamsforfree Stock levels can change throughout the day for different reasons- we may get more in, we may receive acceptable returns, or a customer who has placed one in their Bag may choose not to complete their order. Please keep an eye out here bit.ly/28KHZRq

@im_the_chunk We're sorry that your overalls are faulty. If you DM us with your order number and ASOS registered e-mail address we can have a look into this further for you.

@uhhnahh_m Hi Anna, sorry to hear your order is yet to reach you. Please private DM your D.O.B, ASOS email address and order number. I will be happy to help you.

@ASOS_Au why would you make me pay express shipping and not deliver my package on time smh not a happy customer 🙄

@jcspamsforfree Hi, we're unable to tell. You could add it to your saved items to keep an eye on the stock level! Fingers crossed we get more soon for you.

@bellaakat Stock levels can change throughout the day for different reasons. We're unable to let you know exactly if or when an item becomes available again. However, if we get any stock, it'll appear as available on the product page.

@itspapafire I’m really sorry to hear that you’re still having issues with the site. Please send us a DM so we can try and resolve this technical issue for you!

@itspapafire Sorry about this! We're not experiencing any issues our end, please try deleting your cookies/cache and using a different device/browser. If you're still having issues after this please send us a direct message.

@katebeaumontnz Hi Kate, thanks for the message, we'd love to help! DM us your order number and ASOS registered email address and We'll be more than happy to take a look into this for you. Hope to hear from you soon.

@ASOS_Au Please stop using CourierPlease. They’re the absolute pits. I have had so so so many issues with dishonest delivery drivers saying attempted delivery, hours on the phone with cust service who promise my delivery will arrive. It doesn’t. I want my order!!

@ambercarlyy Our website, newsletter &social media pages are always packed with promotions - there's bound to be one you can take advantage of soon. If you sign up to our newsletter or join us on Facebook/Twitter you'll be kept up to date about all upcoming offers/discounts 😀

@ASOS_Au will you be having a code sale any time soon? ❤❤

@witheyesshut For security reasons as well as data protection, please delete this tweet and resend the order number and email address to us in a DM

My @ASOS_Au was supposed to be here today thanks to express shipping but it’s not here and I don’t have anything to wear 😭

@WaryOfHorses Sorry to hear you received your order late. Please send us a DM with your 9 digit or number and registered email address and we'll get this looked into.

@LaurenCHL We're sorry to hear this. Please drop us a DM with your registered ASOS email address and your 9 digit order number and we'll look into this for you

@ASOS_Au paid for express delivery and parcel was expected to arrive on Tuesday! Still waiting 😤😤 what’s the point in express delivery if it isn’t express!!!! 🤬

@RoxanneHS Hi Roxii, The item you've seen on our product page is a style that we're hoping to bring to the site very soon. We can't provide a specific date for when it will be available, but keep eyes peeled. You might be able to find something similar bit.ly/2T4bW8g.😊

@ASOS is this bag going to be sold on asos? 😊