AdEPT Technology Group

Here’s the article: techradar.com/pro/data-breac…

From the way your systems are set up, to your company culture & staff training, there are many ways you can minimise the risk of data breaches & cyber attacks. If you'd like to get started on strengthening your protection, call us on 0333 400 2490 or email enquiries@adept.co.uk…

🧵 According to a new report by IBM, the global average cost of a data breach is $4.45 million – a 15 per cent increase compared to the same figure just three years ago…

So many important points here – a valuable read for public and private sector professionals alike. publictechnology.net/2023/07/20/fea…

A great article here that mirrors our experience of working with public sector ICT professionals – and that technology professionals have a duty to explain their work, to make it approachable and accessible…

🧵"People do civil service jobs because they want to make a contribution, and they have a strong sense of the purpose and mission of what they’re doing..."

A useful blog for those businesses that want to dip their toe in digital technology but are not ready (or don't need) to go all out for ecommerce 8x8.com/blog/adapting-…

In this blog, 8x8 explains how offering SMS – which predates online shopping as we know it – can appeal to both customer types, allowing your business to communicate order and delivery updates, sales offers and more…

🧵 It's often said the UK is a nation of shopkeepers – and even though you'd be forgiven for thinking retail is now effectively all online, that's not quite true. Many businesses still have a loyal customer base that prefers bricks and mortar to clicks and orders…

This blog by our partner, @Gamma_Business, explains VoIP's pros and cons. A clear, balanced article that's useful for any business considering VoIP... gamma.co.uk/resources/blog…

One option to consider is VoIP – internet-based telephony that provides a wealth of benefits and can save lots of money – in fact, as much as a 90% reduction. But there are some pitfalls to consider – for example, VoIP can be affected by latency and jitter…

🧵 With the 2025 switch-off of older copper lines across the UK looming, businesses are now wondering what will become of their existing phone systems…

In this case study, Virtual CIO Simon Parry explains how the project went, and why ultimately it helped the TUC in its mission to improve the working lives of people in the UK. adept.co.uk/case-study-tuc/

🧵 When the UK's largest trade union federation needed to streamline its ICT infrastructure and improve connectivity, it turned to AdEPT – and as a result now benefits from more resilient and cost-effective ICT.

The blog is spot on in that it's easy to overlook SMS in favour of more modern formats, but as the blog says, 65% of the world's population uses SMS, so there's every chance it appeals to your customers.

🧵 A useful blog here about the value of using SMS in your customer communications and how our partner, @8x8, offers SMS features as part of its contact centre services – serving to confirm, for example, appointments, deliveries and service outages… 8x8.com/blog/leverage-…

It's also a really good example here of why cyber security is only one part of wider information security – and why we focus on the latter with our work with organisations looking to protect their data.

🧵 This has similarities with hiding your PIN when using an ATM – 'shoulder surfing' – where criminals watch you entering your PINs & passwords to then steal your phone for access to everything from your banking apps to your social media… bbc.co.uk/news/business-…