Apollo247

@shah_saumik We apologize for the inconvenience caused. Kindly share your order ID or contact details to help us resolve your query. Rest assured, our team will look into this issue on priority. Stay safe!^Nidhi bit.ly/3CVW4by

@Apollo24x7 can u really provide this offer if ur dr not join on time?

@RahulKu04129021 We regret the inconvenience caused and completely understand your concern. Please bear with us and spare us some time we will certainly revert with a resolution.^Nidhi

@Apollo24x7 please solve this

@Apollo24x7 Disappointed! Your delivery guy parked far away, faked tears about his tuition fees, and emotionally blackmailed me into giving him ₹500.I was forced to pay against my will. This is highly unprofessional behavior. Please take action.Ref: FL20260410000001247-DS0086950

@harish_gs We regret the inconvenience caused and completely understand your concern. Please bear with us and spare us some time we will certainly revert with a resolution.^Nidhi

@Apollo24x7 You can collect the product whenever you want. But initiate the refund process. I have been waiting patiently for some action and nothing has happened till now. Atleast show some courtesy for the your customer who has been regular and initiate the refund process immediately

@Apollo24x7 ordered tablet with box of 60 on Sunday and delivered tablets with expiry date Apr2026. Despite raising return, till now it has not be taken back and refund processed. What sort of logic is it to deliver 60 tablets with expiry date with current month

@harish_gs We sincerely apologize for the delay. This is not the experience we intend to provide. We are checking this with the concerned team on priority and will ensure you receive an update shortly. Thank you for your patience.^Nidhi

@Apollo24x7 @ConsumerCom @nch1915

@ShubhamSaras_01 We apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your concern. Rest assured, our team will look into this issue on priority. Stay Safe!^Nidhi

@Apollo24x7 I've shared it, please do check. @Apollo24x7

Hey @Apollo24x7 @ApolloPharmacy I ordered medicinal items on the 7th April and it was expected to be Delivered on 8th April, I checked again for the update and it showed that it will be delivered at 10th, later changed to 11th now it's showing 14th April. Kindly delivered soon.

@ShubhamSaras_01 We apologize for the inconvenience caused. Kindly share your order ID or contact details to help us resolve your query. Rest assured, our team will look into this issue on priority. Stay safe!^Nidhi bit.ly/3CVW4by

@Apollo24x7 You've not even asked for my information and anything that will help you to resolve my query quickly. 🤡 But still I've DM'ed you the details so check fast and resolve it quickly cause it's medicines. If I was aware of this negligence I would have bought offline. @Apollo24x7

@CbhSam30259 We apologize for the inconvenience caused. We have escalated your concern. Rest assured, our team will look into this issue on priority. Stay Safe!^Nidhi

@Apollo24x7 dm'ed you regarding the whole issue

@Apollo24x7 3 years of loyalty, and still struggling to get a basic number update done. Multiple follow-ups, zero resolution. Disappointing, especially when it impacts healthcare access. Details DM’d.

@MustufaHusayni We apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your concern. Rest assured, our team will look into this issue on priority. Stay Safe!^Nidhi

I ordered life-saving medicines for my bedridden grandmother from Apollo 24/7 — a platform that claims “delivery in 19 minutes.” What followed was not just bad service. It was dangerous. My grandmother is diabetic. Missing even a single dose can become life-threatening.

@noshtradamus We apologize for the inconvenience caused. Kindly share your order ID or contact details to help us resolve your query. Rest assured, our team will look into this issue on priority. Stay safe!^Nidhi bit.ly/3CVW4by

@Apollo24x7 I placed an order and received 8 texts saying: "Dear Customer, our doctor tried reaching you regarding for your order 3********. You can see your order details and reach out to us via (link)" But my phone hasn't rung even once! Are you scamming me, or is the Doc scamming you?

@JagsSandilya We apologize for the inconvenience caused. Kindly share your order ID or contact details to help us resolve your query. Rest assured, our team will look into this issue on priority. Stay safe!^Nidhi bit.ly/3CVW4by

Extremely disappointed with Apollo 24/7. Wrong product delivered, and the resolution SLA is a shocking 24–48 hours. This is healthcare,not a casual e-commerce delay. Customers deserve accuracy and urgency, not excuses. Fix this. #CustomerExperience #HealthcareFail @Apollo24x7

@pavanneha We sincerely apologize for the inconvenience caused and understand the urgency of your situation. Your concern has been escalated to the relevant team, and we are actively working to ensure your medicine is delivered at the earliest.^Sahil

I ordered medicine on the Apollo 24/7 app but they keep postponing the time and the delivery partner Sukumar is not responding to my calls.And the customer support team is also not responding. Patient health is not important, they only want business.@Apollo24x7

@theKumarAkshay Thank you for your message. As requested, we will proceed with the cancellation of your order. Once the cancellation is processed, any eligible refund will be initiated to your original payment method. You will receive a confirmation once this is completed.^Sahil

@Apollo24x7 Hi Sahil, please proceed with cancellation of the order. I don’t want the meds anymore.

Dear @ApolloPharmacy @Apollo24x7 How can your delivery partner pick the order by 23:00 and deliver it also by 23:00. He should be lightning fast enough which is contrary to your service.

@theKumarAkshay We have already escalated your concern to the relevant team. Please allow us some time to investigate and resolve the issue. We appreciate your patience.^Sahil

@Apollo24x7 Order that was supposed to deliver by 11 PM on 8th April will now be picked up by rider at 11 PM on 10th April and deliver at the same time 11 PM on 10th April.

@tp_pradeep Thank you for connecting with us. We would like to inform you that modifying the medicine strength in your order is not possible. We kindly request you to cancel the existing order and place a new order with the correct strength. We apologize for the inconvenience ^Sahil

@Apollo24x7 I have ordered medicine but I made a wrong selection of mg. Your customer support chat they can’t do anything on this. Of this a right way to support your orients. Even I have attached the doctors prescription, poor support

@KindCoderX Thank you for sharing the details. We have noted the information and escalated the matter to the concerned team. We request you to please allow us some time while we work on this and get back to you with an update.^Sahil

@Apollo24x7 Shared the details in DM as well as with your Grievance Officer Nikhil, who called me just now. Now refund the voucher asap.

Daylight robbery by @Apollo24x7 Order #345393936(₹995) delayed, your agent called and cancelled it saying the item wasn’t available, assuring refund and ₹500 voucher on email I recvd 399+95, but no voucher Now support says “you cancelled the order” chk call records & resolv

@KindCoderX Thank you for sharing the details. We have noted the information and escalated the matter to the concerned team. We request you to please allow us some time while we work on this and get back to you with an update.^Sahil

@Apollo24x7 Shared the details in DM as well as with your Grievance Officer Nikhil, who called me just now. Now refund the voucher asap.

@KindCoderX We’re sorry for the inconvenience caused. Kindly share the voucher details or voucher number, along with the source from where you received the voucher information, so that we can escalate this to the concerned team and assist you further. bit.ly/3CVW4by

@theKumarAkshay We understand your concern and sincerely apologize for the delay. Your issue has already been escalated to the concerned team on priority, and we are actively following up to ensure the order is delivered at the earliest. We appreciate your patience.^Sahil

@Apollo24x7 I want the order but seems like you guys failed to deliver it yesterday an will fail to deliver it today as well.