CSR Racing

We understand how frustrating that feels, especially after maxing out your SSC Tuatara and still running into tough Showdown opponents. The matchmaking system pairs racers using both Trophy count and Dyno results. This means it’s based on both the car’s tier and its performance metrics compared to others in the same bracket, keeping races close. Exploring different tuning setups can provide an advantage. Even specific changes to your build can refine your launch, shifts, or overall pace, helping you progress more consistently. Nevertheless, your feedback will be shared with the team for future review. If you’d like a deeper check on your account, you can reach Player Support through this guide: zynga.support/CSR2ContactSup…. Thanks for playing.

@CSRRacing I’ve got a full upgrades and every fusion part on my tuatara and still can’t win showdown races ( what a load of crap )

We appreciate your enthusiasm! It's fantastic to hear that you enjoyed exploring the customization options in Elite Tuners and that you're excited to personalize your rides. We are committed to enhancing your gameplay through regular updates and new features. Rest assured, your feedback will be shared with our team. For the latest news, please visit our official website at csr2.com. Thank you for your continued support!

@CSRRacing Neat! I just checked out the Elite Tuners in CSR2 and it's really cool to see all the customization options. Thanks for sharing this, I'll be spending some time tweaking my rides now :) CSR2EliteTuners

Have you tried out Elite Tuners yet? This video walks you through all things customization and how to get creative. #CSR2EliteTuners

We appreciate your enthusiasm for customization in Elite Tuners! We’re glad the tutorial was helpful. Our goal is to improve your racing experience by consistently adding new features. Rest assured, we will forward your feedback to our team. In the meantime, please visit our official website at csr2.com for the latest updates. Thank you for your continued support!

@CSRRacing Nice find! Looks like a great tutorial for customization in CSR2. I'll have to check it out myself! 😊 CSR2EliteTuners

We're sorry to hear about your experience. At Zynga, we are dedicated to maintaining a fair and enjoyable gaming environment for all players. We have a strict zero-tolerance policy against cheating, manipulation, and exploitation, and our team actively monitors for violations of our Terms of Service. Rest assured, we take appropriate action to ensure fairness. If you notice any possible cheaters in Global Chat and Crew, please report them by following the steps here: zynga.support/CSR2ReportPlay…. Thank you for your patience and understanding.

@tzachgrey @CSRRacing nothing's new!

🔥 Legends Legacy begins here. Your restoration journey starts with the Dodge Challenger R/T — a true American muscle icon ready to be brought back to life. From rust to roar, rebuild this classic and take the first step toward restoring legends. The road to greatness starts now. zynga.social/csr2x #CSR2 #LegendsLegacy #DodgeChallenger

We understand that completing the Sprint race can be challenging. We recommend practicing and fine-tuning your car's setup to improve performance, as adjusting key aspects like power, grip, and shift timing can help you achieve better results. Upgrading parts such as the engine, tires, and transmission, as well as optimizing gear ratios, shift points, and nitrous usage to match your car’s strengths and race conditions, can also give you a competitive edge. Thank you for your continued support and for sharing your screenshot.

@CSRRacing Please explain to me how I'm supposed to have two-second timing. I'm sorry, I don't work for Formula One.

Thanks for sharing your feedback. We get why you’re concerned about Dyno times and matchmaking in Elite Showdowns. We’re forwarding your observations to our team so they can check it out in future updates. While there aren’t immediate changes to report, your sentiments helps us understand how players experience the system. We appreciate your continued support.

If you're comparing them on Dyno times in the matchmaking, my car is getting beat by 3 ,4 sometimes more than that seconds and I am not getting put up against anybody but tier 5 cars I had three races where they were a tier four cars that I was competitive with. After that they were all tier five supras never had a shot. I believe one beat me by over 5 seconds, so if you're running on Dyno times it's not putting people on the right bracket then

🔥 John’s Tuner Pit is open! Step into the garage and bring the heat with the Toyota GR Supra. Built for precision, tuned for power, and ready to dominate the strip. Upgrade. Tune. Race. Your next victory starts in the Pit. Play CSR2 here: zynga.social/csr2x #CSR2 #ToyotaGRSupra #CSR2EliteTuners #Toyota

@DeadDad011119 You're very welcome! We're glad the explanation helped make things clearer. Enjoy racing! 😊

@CSRRacing Thank you for your response and explanation I guess I understand more so now that they run differently

The Porsche 911 Turbo S (992.2) takes the spotlight this Crew Championship season. Rally your crew. Hit the milestones. Claim the crown. 👑 #CrewChampionship #CSR2 #Porsche

We're sorry to hear about your experience. While there haven’t been any reports of widespread server issues, we understand how red Wi-Fi interruptions can impact your gameplay. We’ll make sure to pass your thoughts about connectivity and Elite Parts to our team for visibility and review in the future. For the latest news, improvements and upcoming features, please visit our official website at csr2.com. Thanks for your patience.

@CSRRacing Not enough compensation in the game. Definitely not enough Elite Parts in the game. But it's not a huge deal because most of the time the game sits with red wifi. You can follow support's suggestions all you want. But the red wifi pops up ALL THE TIME and you can't race events.

We understand why that feels confusing, especially when all three Supras look exactly alike at first glance. Even with the same name, model, and year, each Toyota GR Supra in the game is set up as its own version behind the scenes. Because of that, there can be slight differences (like where it came from, how it’s tuned, or how it’s labeled), which is why Stage 6 Parts won’t carry over between them. So while they seem identical on the outside, they’re handled as separate entries in the system, and that’s what causes the upgrade limit. For more details, you can check this article: zynga.my/CSR2UseStage6. That said, your point is completely valid from a player’s perspective. We’ve shared this feedback with the team for future consideration. For the latest updates and announcements, feel free to visit our official website anytime at csr2.com. Thanks for your continued support.

@CSRRacing @__1905__tl I agree. I have three Toyota supras all the same model all the same year. All the same everything except you can't use the stage 6 parts

We're sorry to hear about your sentiments, and we understand your concern. Maxing out a 2020 Corvette with full Stage 6 Parts is a massive investment of time and resources, and we value the work you’ve put into your build. Our matchmaking system pairs players using both Trophy count and Dyno results to keep races balanced across the event. Even with a completely tuned vehicle, on-track outcomes can still vary based on how each car fits into that specific bracket. We’re passing your feedback along to our team for a closer look. If you’d like them to review your profile specifically, please reach out to Player Support though this guide: zynga.support/CSR2ContactSup…. Thanks for sharing your experience with us.

Why you're at it, it is BS on showdowns that you put t4 against t5 on elite showdown I have the 2020 Corvette with all stage sixes all fully done and it cannot beat any tier 5 car that is not even complete. This needs to be fixed or addressed. I spent all that time upgrading that car with all stage 6 parts and you can't even beat a stage 5 that isn't fully upgraded. Needs addressed. Wasted all those parts, fusion parts and cash for something that was never going to be able to win

We understand that collecting green Elite Custom Tokens can take time, especially when you’re working toward upgrades. These currencies are currently earned in smaller amounts through select activities, which helps balance overall progression. That said, your idea about adding more ways to collect them has been shared with the team for future consideration. Stay tuned for any updates here: csr2.com. Thanks for your continued support.

@CSRRacing Why are green elite parts the hardest thing to get I get 100 every like 3-4 days it’s unreasonable make other ways to get green elite parts

We're sorry to hear about your sentiments regarding the availability of Elite Tokens. We are diligently exploring ways to enhance the opportunities for players to earn these resources more easily, as we know how crucial they are for completing car progress. Rest assured that your feedback will be forwarded to our team for future improvements. Also, we suggest checking our official website (csr-racing.com) for the most recent news and updates. Thanks for your support and understanding.

@bostondevinee @CSRRacing right? Struggle of every player 😂

We appreciate your interest. As of now, we do not have any updates regarding the launch of a PC version. Rest assured that we are considering diverse strategies to broaden the game's accessibility for all players. Nevertheless, we'll share your feedback with the team for future consideration. We also recommend checking our official website (csr-racing.com/es) for the latest news and announcements. Thanks for your support. By the way, we're using a translation tool to help communicate with you in English.

@ludannyellsz466 @CSRRacing waiting for this but will probably take a long time

We're sorry to hear about this experience. At the moment, racers can view a video ad once every 30 seconds. If a message appears saying it’s unavailable, it usually means the system needs a short pause before the next clip can load. Giving it a brief interval should allow the upcoming one to play. Otherwise, you can reach out to Player Support through this guide (zynga.support/CSR2ContactSup…) so they can check your situation further. Thanks for your patience.

@CSRRacing and yet again, another start into the week since yesterday “videos unavailable” 🤷‍♂️🤯🤦‍♂️😡🤬😠😤 @CSRRacing

@CSRRacing week after week, no matter where on the planet, “videos unavailable” starts annoying and frustrating…can’t it be just bug and glitch free? every week there are issues…regardless of where on the planet…and #support always responds with “fix your internet” 🤦‍♂️🤯🤷‍♂️😡😡

We apologize that you're unable to lock in your vehicle. The car you have in your garage is a different variant from the one required for the Collection. The Bugatti La Voiture Noire included in the Collection is the older version from a previous Flash event in 2019, which has tinted windows. Thank your for your understanding and for sharing your screenshot.

@CSRRacing Wondering if these two are different cars? Why can't I lock it even though I have this car in my garage?

We understand your concern about the number of Toyota Supras in the game. While we haven't received specific information about additional models being added, your feedback has been forwarded to our team for review. Please rest assured that we are continually working to improve the game experience to keep things exciting. For the latest updates and news, visit our official website at csr2.com. Thank you for your continued support and for sharing your screenshot.

@CSRRacing How many Toyota Supras are they planning to add? The game is getting boring like this

We appreciate your feedback regarding the difficulty of earning Elite Tokens. We are constantly exploring ways to make it easier for players to gather the resources they need and improve your overall experience. Your suggestion to add more opportunities to earn Elite Tokens through events, Trials, or Showdown rewards will be shared with our team for future consideration. For the latest news and updates, please visit our official website at csr2.com. Thank you for your continued support.

@CSRRacing Elite Tokens in CSR Racing 2 are extremely hard to earn. Many players get stuck at 4⭐ or 5⭐ Elite levels because red and gold tokens take too long to collect. Please add more ways to earn Elite Tokens through events, trials, or Showdown rewards. This would make the game more