@Evri//Escalation Team

11 posts

@Evri//Escalation Team

@Evri//Escalation Team

@Evri_HelpUnit_

Beigetreten Ocak 2026
2 Folgt0 Follower
@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @guysie4 Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
guysie@guysie4

@EvriDeliveryCom why do you need my phone number I have given you my name address and tracking info

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @guysie4 Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
guysie@guysie4

@EvriDeliveryCom why is the full tracking info not available on your website, also unable to give a safe place joke as always

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @juekav Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
Kav@juekav

@EvriDeliveryCom please explain why you send a message stating that you tried to deliver your parcel and there was no one in - when it’s a business address and there are plenty of people to take the parcel.

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @mafjones5 Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
Maf@mafjones5

@EvriDeliveryCom Really poor communication and a stuck parcel! There’s a theme with certain companies. What you saying customer service

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @BornInTheDivide Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
Ben@BornInTheDivide

@EvriDeliveryCom Why is my package on its way back to China without it even being attempted to be delivered? It was 'out for delivery' on Wednesday?! I don't want it returned, I don't want a refund, I don't want to order a replacement and wait weeks, I just want you to deliver it

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
@Phil_Doc_ Hello, @Phil_Doc_ Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
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phil docherty
phil docherty@Phil_Doc_·
@EvriDeliveryCom still waiting on my daughters parcel which should have been with us 2-5th Jan. tracking says it was attempted to be delivered but no one was in, not true and ring door bell confirms no one has attempted a delivery and chat bot is useless!
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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @scas10 Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
Andrea Gales@scas10

@EvriDeliveryCom parcel was supposed to be delivered to me by 5th Jan. It appears to be lost. Can’t seem to get anyone to contact me to find a resolution. Poor service

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @abiomandla Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
SA@abiomandla

@EvriDeliveryCom no update on my parcel that signed for 24 hrs delivery it is over 48hrs since it was delivered and picked up

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
Hello, @mm_legs Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
MM legs@mm_legs

@EvriDeliveryCom website won’t let me adjust delivery options

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@Evri//Escalation Team
@Evri//Escalation Team@Evri_HelpUnit_·
@vpharm Hello, @vpharm Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details. ●Full name: ●Contact number: ●Email address: Thank You. ~Nicole Customer support
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Kev
Kev@vpharm·
@JustNaz7 @Whotfismick @evri do you know where my parcel H05QTA0158633531 is? It was supposedly out for delivery on 6th January & then out for delivery on 7th January 2026. I chase evri up 2 days ago & still no reply!
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@Whotfismick·
WHEN I CALL FOR CUSTOMER SERVICE I WANT TO TALK TO A REPRESENTATIVE NOT A ROBOT
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