Sortd

@AndrewJ95198677 No that is not at all normal, we usually respond same day. Will take a look for you to see what's going on.

@GetSortd Is it normal for a ticket to sit 6 days without a response? I'm keen to pull the trigger and subscribe - but if it takes that long to get help when I need it, I may have to think twice.

We are aware of the login problem, working on it...

@mikerowan We believe this is a problem on Google's side, there is a workaround though - sortd.freshdesk.com/a/solutions/ar…

@GetSortd “The state token is invalid or has expired. Please try again.” Killing me softly. Any ideas?

@adontai_ @ProductHunt Found your account. Your trial has been restarted. You'll just need to refresh.

@adontai_ @ProductHunt We can reset your trial from our side. Please can you send an email to team@sortd.com and we'll get it done...

Sortd 2.0 (@getsortd) is currently being featured on Product Hunt! ("Trello for Gmail” - Assign & track customer emails on Kanban boards right inside Gmail) producthunt.com/posts/sortd-2-… by @rodneykuhn and @waynesilby. Pls join the conversation, we'd love to hear from you...

@ChancelorPalpa2 Hi, thanks. We're aware of the problem and are looking into it. Will post updates when we know more here...

@mphaar Just confirming everything is working for you now?

If you are having trouble logging into Sortd today we're on it. Will update here.

@simplyjasmine21 Just confirming everything is working for you now?

Everything should be working ok. If you are still experiencing any issues please mail us so we can investigate - team@sortd.com

@simplyjasmine21 It’s not planned maintenance so we are currently troubleshooting. Optimistically within 30 minutes but can’t say with much certainty at this point.

@mphaar It’s not planned maintenance so we are currently troubleshooting. Optimistically within 30 minutes but can’t say with much certainty at this point.

@SeeSalt13 We are Chris. The team is on it.

@GetSortd Y'all having problems today?

@apwildman There have been some delays due to essential infrastructure upgrades. Hoping for 2-3 weeks from now.

And, we're back...

@Gio72973989 We're having an infrastructure problem, our team are currently working on it. Pls bear with us, hopefully won't be long until we fully recover.

If you are experiencing any weirdness, we are aware. Working on it...

We're back online. If you are still seeing any issues please mail us at team@sortd.com 🤞

We're having some problems with an upstream infrastructure provider. Working on it...