George Service Team

We are currently experiencing issues responding to our customers on X. In the meantime, you can contact us on: Facebook: facebook.com/GeorgeatAsdaOf… Instagram: instagram.com/georgeatasda/ ASDA Help Centre: support.asda.com/help/ Please reach out to us there where we will be happy to assist you. Thank you for your understanding.

Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Email Address - Full Name - Postcode or Phone Number Your information will help us address your query more efficiently. Looking forward to helping you! Thanks_ LUN

@HelpAtGeorge good evening, I tried to collect 3 parcels on Monday from my local store.But was only given one, I tried to collect the missing 2 tonight but are showing as collected on the staffs handheld despite not being issued to me? How do I get my missing parcels please?

@HelenElhag Hey Helen, kindly please send a DM doe further assistance. Thanks - Enna. twitter.com/messages/compo…

@Georgeatasda Hi, I placed an order online a couple of days ago which was supposed to be ready to collect today after 5pm but I haven’t received an email confirmation with my order number and the order is not showing in “my orders” in my account? The payment has been taken.

@LeanneG086 Hi there, thanks for reaching out. For us to assist you further please reach us out via DM . Thanks. -Gangmei. twitter.com/messages/compo…

@HelpAtGeorge I ordered a barbecue that wasn't collected in time, email stated if it wasn't collected by the 22nd July it would be returned and id recieve a refund but I've not heard or recieved anything. Can you help please

@Simply_Tash Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. -Baljot. twitter.com/messages/compo…

@HelpAtGeorge For the love of God please fix your app. For a whole multinational company to have an app where one can’t even log in and when they do the page refreshes prematurely?? I haven’t been able to log in for months now and have deleted and reinstalled.

@moanymac Hi there, I hope you are well! Please dm us. Thanks! -Aakash twitter.com/messages/compo…

@JennyGill15 Hi there, we want to get this fixed for you as soon as possible. Could you please DM us with more details using the link below? -Lucky twitter.com/messages/compo…

@HelpAtGeorge is it possible to cancel an online order i have just made?

@petspyjamas1 Could you please reach out to us via direct message so we can check further details? -Jasmeet twitter.com/messages/compo…

@Georgeatasda hi, there are items missing from my order that I collected today, how do I get help

@emlouodell Could you please reach out to us via direct message so we can check further details? -Jasmeet twitter.com/messages/compo…

@HelpAtGeorge hi, is there anyway I can get a returns label QR code resent please. Have lost the email. Thanks

Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. Thanks for reaching out. I'll be assisting you today. Could you please provide the following details? - Email Address - Full Name - Postcode or Phone Number _ Lun

@Georgeatasda Hi please can someone from George customer service get intouch with me regarding my order. Telephone line kept me on hold for 15mins then cut off. #fuming

@helenbaker5 Hey Helen, to help you with this please send us a direct message so we can help sort it out quickly. -Manish twitter.com/messages/compo…

@Georgeatasda when is your back to school shop back? Everything is currently out of stock!

@kirstyreid1768 Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. -Baljot. twitter.com/messages/compo…

@HelpAtGeorge just opened a multipack of pjs I ordered my daughter, I ordered age 12-13. There is 2 pairs of shorts the same colour, both age 11-12, 2x T-shirts same colour age 7-8 then a pair of shorts age 11-12 & tshirt to match age 5-6! This is ridiculous

@lynesgemma Hi there, I hope you are well! Please dm us. Thanks! -Aakash twitter.com/messages/compo…

@Georgeatasda do you still sell this throw anywhere? I had to collect it from my twins nursery after drop off, get it home, washed and back for nap time 😳 need a spare!!

@emm_kay_F I am sorry to hear about that. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Bilkish twitter.com/messages/compo…

@Georgeatasda is there an issue with George ? , my order will Not process and have tried multiple times .

@LRodgers68310 Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. Please help with some piece of information - Email Address - Full Name - Postcode or Phone Number _Lun

@HelpAtGeorge I've just had an email to say my order has been returned. Order number 150185940 Can you confirm why, I still want this order and have paid a delivery charge. I did not request a return.

@n_ic_ola Hey there, thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. -Prince twitter.com/messages/compo…

@HelpAtGeorge hi, I’ve been waiting for a refund for ages and the help page on the website links to this. Can you help?

@BigGByTheSea9 Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Hardik twitter.com/messages/compo…

@georgeatasda - any chance of fixing your website payments today? still rejecting all attempts to pay - thanks

@emma_milliken Hi there, thank you for getting in touch with us. Please send us a direct message so we can help sort this out quickly. - Richa twitter.com/messages/compo…

@HelpAtGeorge is there an issue with ordering online at the moment? Ive been trying to place an order snd it keeps saying there is a problem with payment details but all details are correct and checked.

@sujana_tha25882 Hi there, I am sorry to hear about that. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Aquib twitter.com/messages/compo…

@Georgeatasda at checkout... do you have any promo codes? couponfollow.com/site/george.com via @couponfollow

@forever_winter3 Hi there , we apologize for any inconvenience caused. Please feel free to send us a direct message for further assistance. Thank you! -Mary. twitter.com/messages/compo…

@HelpAtGeorge I have and no one has replied

@HelpAtGeorge you tell people to dm and then don’t answer