Mailsuite Status

@PEACEPL04947722 Sorry, but the meaning of subscription is to have automatic renewals. In any case, please, contact help@mailtrack.io and we will refund you.

In the last few hours there were some problems with the Mailtrack Campaigns feature. The problems have been fixed and all services are working normally again.

@PanditMe @Mailtrackio Due to a spike in users request, mailtrack servers had had intermitent connection issues that time. Everything is back to normal now

@MailtrackStatus @Mailtrackio 502 Bad Gateway

The fixed extension 9.142.0 has finally been delivered. All Mailtrack services are working normally. Please, refresh your Gmail tab if your extension has not been updated yet.

@rivergateuk @AndualemGebire Due to a spike in users request, mailtrack servers had had intermitent connection issues that time. Everything is back to normal now

@AndualemGebire @MailtrackStatus And I get 502 Bad Gateway when adding back to Chrome.

Due to changes in Gmail, email tracking may not be working and grey checks may be showing in Gmail. The problem has already been fixed and the update is being distributed. Hopefully in a few hours the problem will no longer occur 1/4

We are very sorry. Our team worked hard over the weekend and fixed the issue 2 days ago, but now unfortunately there is nothing we can do but wait for the update from Chrome. 4/4

Expected timing of the fix: Chrome will update Mailtrack today on September 12, but we do not know the exact timing. We expect the update to be released in less than 12 hours. You do not need to do anything, the update will happen automatically. 3/4

Due to changes in email, email tracking may not be working and grey checks may be showing in Gmail. The problem has already been fixed and the update is being distributed and hopefully in few hours the problem will no longer occur

The technical issues have now been fixed and link click tracking has been re-enabled.

Due to technical issues, we've temporarily disabled the link click tracking feature. We're working to fix these issues and will keep you updated. Sorry for the inconvenience caused!

Mailtrack services are working normally.

We've fixed an issue that was delaying the delivery of information about tracked emails and links. No tracking information has been lost. If you're still experiencing it, your tracking information will be showing properly in the next hours.

Some of our users have been experiencing problems since 11:30am UTC. Mailtrack is taking longer to show information about tracked emails and links. No tracking information has been lost. We’re working on this issue and will keep you updated.

Mailtrack's Chrome extension has been recently updated after we received a few reports on difficulties with Gmail. All of our services are now working normally.

@miguelferreiro We are currently deploying this feature and testing it. If everything works fine you will enjoy campaigns in a couple of weeks.

@osuzani really strange, please, contact us at premium@mailtrack.io

Mailtrack services are working normally.

@Chachels Now scheduled emails are tracked.

@Chachels Yes, scheduled emails are still not tracked, but we are working on it right now.

@MailtrackStatus Not all my emails are being sent with @MailtrackStatus ..... Is there a known issue with "send later" in gmail and @MailtrackStatus ? Please and thanks!