MV Support

@HousewifeGinger Hi there, Please reach out to us directly by email at help@manyvids.com and we will be happy to help. Thanks!

@ManyVidsSupport Has anyone else noticed several of their videos disappearing from their store? Seems like I'm missing a group of videos from about 3 months ago.

@KikiPlumpAss @ManyVids Hi there! Please check your DM. Thanks

@KanyeKrazy5 Hi there! Please email us at help@manyvids.com and we will be happy to assist you further. Thanks! :)

My account got banned unfairly when I was trying to buy someone's content using my card, and I got unfairly banned for "fradulent transaction". Can you please get me unbanned. I contacted your support service but no response. I have evidence that I'm legit.@ManyVidsSupport

@LilRedVelvettt Hi there! Please email us at help@manyvids.com and we will be happy to assist you further. Thanks! :)

@incubusslave Hey There! We have not been experiencing any technical issues that would prevent members from making purchases. If you need assistance please reach out to us at help@manyvids.com. Thanks :)

@ManyVidsSupport is your site down because I can't purchase anything?

@KanyeKrazy5 Hi there! Please reach out to us at help@manyvids.com and we will be happy to assist with any account specific issues.

@ManyVidsSupport Please reply as I was banned unfairly, please this is urgent. Your guys service is so dissapointing

@LilRedVelvettt Hi there! We appreciate you flagging this to our attention. Our dev team has resolved this issue and all add-ons should now be showing. If you have any additional concerns please reach out to us at help@manyvids.com.

@XCassandraCainX @ManyVids Hey there! Please email us at help@manyvids.com and we will be happy to review the payout details with you. Our July 30th payout included unpaid earnings up to and including July 22nd. Thanks!

@ManyVids @ManyVidsSupport you guys didn’t pay me the right amount. Please fix this asap? I can’t afford to wait til next pay period.

@pauljonesAIR Hi there! You will find the changes in section 6.10 info.manyvids.com/home/terms-use… If you have any additional questions, please reach out at help@manyvids.com. Thanks!

@ManyVidsSupport have you got a link to the changes re Sweden? I was thinking of going there and need to find out the new rules.

@G_Indoe91 Hi there! They will only see your stage name, not your email. If you have any questions, please feel free to contact us at help@manyvids.com. Thanks!

@ManyVidsSupport Hi can you please tell me if I purchase a video will the seller see my email after I made a purchase?

@Ariaxbby @ManyVids Hi there! You can find our payout information and processing times in the following Help Center article. Please note that business days do not include bank holidays or weekends. mv-support.knowledgeowl.com/help/payout-in… If you have any questions, contact us at help@manyvids.com. Thanks!

@Sasha_Curves @ManyVids @manyvidsproduct There is no issue, it is intended behaviour. Thanks!

@ManyVidsSupport @ManyVids @manyvidsproduct Na I’ll probably just get told to reset my cookies lol not worth it. Just something you should be aware of that there’s an issue

@ManyVids @ManyVidsSupport @manyvidsproduct is this a glitch or are you removing some of the prize money for some categories (including the NSFW category) this month?

@Sasha_Curves @ManyVids @manyvidsproduct Hi there! Please contact us at help@manyvids.com and we will be happy to assist you further. Thank you!

@ManyVidsSupport @ManyVids @manyvidsproduct Good to know! Any idea why the videos aren't all showing in the correct order before you click view more?

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@PitsGoon Hi there! Please check your spam or junk folder and contact us at help@manyvids.com if you have any further issues. Thanks!

@TreeofEmber Hi there! Please check your email. Thanks

@ManyVidsSupport I can't get into my account and need help. I opened a ticket and sent you a message with what is going on. Thank you so much in advance.

@tiggerrosey Thank you for flagging. Our team is working to fix this asap.

Hey @ManyVidsSupport, you sent out the DAC7 email but there is no option to select canada as place of residency. Please update so we can fill it out.

@pauljonesAIR Hi there! We are sorry that you are having this issue. If it is stuck in processing, please delete and re-upload it. If you have any further issues, contact us at help@manyvids.com. Thanks!

@ManyVidsSupport are you having issues? Trying to launch a video I uploaded a while back. All was fine, then it hung, and now it says "preparing", but it was processed weeks ago...

@soniaharcourtxx @ManyVids Hi there! Your "Next Pay" amount will not change until payout day. All new sales are added to your Total Unpaid Earnings that can be found on your dashboard. mv-support.knowledgeowl.com/help/payout-in… If you have any questions or concerns, please reach out to us at help@manyvids.com Thanks!

Is anyone else noticing anything unusual in their @ManyVids earnings? I made note of it 2 days ago while uploading, and since then I’ve sold multiple items, and the number hasn’t changed….. @ManyVidsSupport can you please advise?