Robert Heisner

@onepeloton Why? By not doing anything the friends and family deal is NO deal. #nodeal #DoTheRightThing #peloton #CustomerExperience #CustomerService

@RobHeisner Hi, Robert. Thanks for reaching out. Friends and Family refurbished Peloton Bikes are not eligible for any price adjustments.

@onepeloton I’ve asked a few times but never received an answer...what are you doing for all that purchased under family and friends? #CustomerService #peloton #DoTheRightThing #spin

@onepeloton is there a reason you haven’t responded to family and friends discount for those that purchased August 10th? Also why can’t Apple Watch be a software update so all can sync the Apple Watch without upgrading to the new bike+?

Hey @onepeloton why can’t the Apple Watch connect via Bluetooth without upgrading to the bike+? Seems like it’s easy to do, just allow Bluetooth to connect to Apple Watch.

@onepeloton Why are you not taking care of family and friends?

"The community spoke, we listened." Learn more about the creation and innovation behind the Peloton Bike+. pelo.tn/3if61Wq

@onepeloton what are you doing for all that purchased under friends and family???