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@robot

official support account for @dbrand

Beigetreten Haziran 2016
1 Folgt49.3K Follower
Angehefteter Tweet
robot
robot@robot·
Get back to work.
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robot@robot·
@itsmefinstii @dbrand No, Surface Duo skins have been discontinued for years and no stock remains in our warehouse.
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Itsmefinstii
Itsmefinstii@itsmefinstii·
@dbrand do you still have surface duo stickers collecting dust somewhere? I'll pay a premium for em.
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robot
robot@robot·
@obitobioo @dbrand The Switch 2 Killswitch does not include a Dock, but rather a Dock Adapter that slots into your existing OEM Dock. This allows you to still dock your Switch while the case is installed. This is thoroughly explained in our How To video: youtu.be/qktt0vkEVN8?t=…
YouTube video
YouTube
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robot@robot·
You should be able to use a USB-C extender to connect the Dock cable to the port on the ROG Ally X. Alternatively, you could trim a bit of the plastic around the cutout to give the Dock's cable more clearance. If you're not able to resolve the issue with either of these methods, send us an email and our Support Robots can assist further: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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Luis Valenzuela
Luis Valenzuela@Luisv_220·
@dbrand got your case for my @ASUS_ROG Ally X, I also bought the Bulwark Dock from @ASUS_ROG , there's a little bit of an issue, can't use the Dock with your case because there isn't enough clearance and the USB-C won't connect!!
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karan subarna
karan subarna@karantaffairs·
@dbrand any chance of getting a Tank Case for the 16 Pro?
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robot@robot·
@TylerThaTruth @dbrand We no longer offer standalone skin coverages since moving to a kit-based system a few years ago. Details behind this decision can be found in this Reddit post: redd.it/vdqf3j
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Tyler B.
Tyler B.@TylerThaTruth·
Anyway in the future would y’all consider selling the accent skins/camera skins separately from the back skins? (iPhone 17 pro) @dbrand
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BelgianFM2012
BelgianFM2012@BelgianFM2012·
@dbrand ur installation guides page doesn't have the Samsung Galaxy S25 Ultra and my ocd is not happy with that!
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robot@robot·
@ashAbeez @Nintendeal Rest assured, our skins do not leave behind any adhesive residue upon removal.
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Ash
Ash@ashAbeez·
@Nintendeal I’d rather go with Dbrand skins (if they don’t leave adhesive residue?) so I don’t have to crack open my overpriced gaming hardware & risk ruining it. 1 little error & I’d be kicking myself every time I looked at it. Wld try to find a local shop, but it’s all just too expensive.
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robot@robot·
@pramitbasnyat Looks like your order landed in Sydney earlier today and is set to be delivered to you shortly. Appreciate your patience.
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Pramit
Pramit@pramitbasnyat·
My dbrand ghost case for my S26 Ultra has been stuck in England since March 14th, and I have no idea when it'll leave there and arrive in Sydney. It's crazy how every time I order something from dbrand, the shipping logistics are just awful.
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robot@robot·
@dohteM_ @dbrand Looks like our Support Robots replied earlier today. Apologies for the delayed response.
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N3vermore
N3vermore@dohteM_·
@robot @dbrand It's been almost a week again of being ghosted. Can I somehow just close this ticket so I don't waste my time anymore?
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dbrand
dbrand@dbrand·
Long before aluminum unibodies and trillion-dollar valuations, computers did more than make your life miserable.
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robot@robot·
@Karanx_ @dbrand Found your Order #. We'll reach out via email with a solution.
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Karan 🇨🇦📐
Karan 🇨🇦📐@Karanx_·
I appear to have broken another @dbrand case 😅 Doesn't seem too bad and it snapped back in, mostly. Should last until this summer hopefully and then I can get a new one with a Fold 8 Wide.
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robot@robot·
@demola1webz @dbrand No issues with connectivity on our end. If you continue to have difficulty accessing our website, send an email with the version number of your browser over to robots@dbrand.com and our Support Robots can investigate further.
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alomeda opidalo
alomeda opidalo@demola1webz·
@dbrand and I was about to buy $1m worth of skins, but oh well.....
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robot@robot·
@Mothmanplan @GainzPro @dbrand As long as they're installed correctly, skins should stay securely attached to either your device or the Grip Case for years. If you ever encounter any issues with our products, send us an email and our Support Robots can provide you with a solution ASAP: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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Mothman🐝
Mothman🐝@Mothmanplan·
@GainzPro @dbrand Lost two phones to drops even with dbrand cases then the decal they came with (that's 20$) by itself always comes off
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⚡️
⚡️@GainzPro·
So disappointed. I've had the new orange @dbrand case for my iPhone 17 Pro for less than 1 week. Already discoloring. 😭No manufacturer can seem to get it right. But I guess that comes with the territory with brighter phone case colors.
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robot@robot·
Due to the relatively light color of the case, it is possible for darker dye to transfer onto the Cosmic Orange Ghost. We do include a warning on the Cosmic Orange Ghost page about this. You may be able to use a melamine-based cleaner (e.g. a Mr. Clean Magic Eraser) to reduce the discoloration. Unfortunately, if the dye has already fully set into the material, this won't be effective.
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