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@robot

official support account for @dbrand

Katılım Haziran 2016
1 Takip Edilen49.1K Takipçiler
Sabitlenmiş Tweet
robot
robot@robot·
Get back to work.
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robot
robot@robot·
@cjvdhx Due to the increased thickness of Leather, it does take a bit more attention with a microfiber cloth to sufficiently smooth out the edges of the skin. At this point, we'd recommend send us an email and our Support Robots can work out a solution for you: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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CJ V
CJ V@cjvdhx·
@robot @robot, I’ve been using this leather skin on my MacBook for a month now, and it’s already peeling in the corners. This is quite unfortunate, considering how expensive this “skin” is. Could you please provide any assistance or help?
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Mark Egal
Mark Egal@Syclone92·
@dbrand die Brand Hüllen sind so taff sie können nicht mal mein Alltag durchhalten
Mark Egal tweet mediaMark Egal tweet media
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KloudEnigma
KloudEnigma@EnigmaKloud·
@dbrand hey is this normal? My sons pixel 8a case is falling apart a year after purchase
KloudEnigma tweet mediaKloudEnigma tweet media
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Quarry
Quarry@Quarry_WW·
@dbrand Let me get a coupon so I can buy the bundle
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dbrand
dbrand@dbrand·
your switch 2 is now a fidget toy
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robot
robot@robot·
@Dungeon_Geek No plans to restock Darkplates 2.0 at this time.
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Frankie B
Frankie B@Dungeon_Geek·
@robot will dark plates 2.0 be back in stock for ps5 disc editon?
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John K
John K@JohnK01593821·
@robot ordered a case and a skin on wednesday for my s26 ultra but it's still not been shipped. Got a naked s26 ultra that is slippy as a mofo and I don't want to drop it. Can you send me a DM so I can give you my order # so you can check it for me.
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M
M@ManUtd_993·
@dbrand Can I order a Killswitch case for the ROG Xbox Ally X directly from your website and have it delivered to the UK without any issues? 🇬🇧
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M
M@ManUtd_993·
@robot Can I order a Killswitch case for the ROG Xbox Ally X directly from your website and have it delivered to the UK without any issues? 🇬🇧
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george 🕊️
george 🕊️@jsanmcmxcix·
@dbrand I own the ghost and grip cases for my iPhone Air which I love, but, please release a new cool looking case 😭
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Lord_Potat
Lord_Potat@ozpotatolord·
@dbrand could we get a controller skin for the steam controller on launch Would love a touch grass controller
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robot
robot@robot·
@_TheDeveloper_ You'll also need to enter the email address used to purchase the Killswitch during checkout in order for the discount to be properly activated. If you continue to experience difficulty, reach out to our Support Robots and they'll be able to assist further: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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robot
robot@robot·
Be sure to enter the email address used to purchase your Switch 2 Killswitch during checkout in order for the discount code to be properly reconciled against your account. If you continue to experience issues, send us an email and we can get this resolved for you: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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Alex
Alex@Abcmsaj·
@dbrand got the email for Joy-Lock by the discount code isn’t working? I already have my controllers in the Killswitch cases so I thought I could just use the code on the holder and nothing else? Is this not the case?
Alex tweet media
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robot
robot@robot·
@RayLive_TV @dbrand Darkplates 2.0 for the original PS5 are sold out and unavailable for purchase.
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RayLive TV
RayLive TV@RayLive_TV·
Hey @dbrand you got anymore Darkplates for the original disc edition PS5?
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robot
robot@robot·
@cubansaladbar @BestBuy @dbrand Definitely doesn't look normal. Submit a ticket on our website and we'll be able to get this resolved for you: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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Rob (Sounds like salad bar)
Rob (Sounds like salad bar)@cubansaladbar·
I finally upgraded my Note20 to an S26 Ultra at @BestBuy, so I had to snag a @dbrand Ghost case. My old Grip held up so well. But, just took off the inner and outer film protector, and on the inside there appears to be a coating that is peeling away. Is this a defect @robot ?
Rob (Sounds like salad bar) tweet mediaRob (Sounds like salad bar) tweet media
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robot
robot@robot·
Despite our best attempts, parcels do sometimes get bent in transit. The good news is that our skins are quite resilient and can typically be installed without issue. For added assurance, you can also lay the skin on a flat surface and heat it with a hairdryer to remove any bends before installation. If you still notice any creasing after applying the skin, shoot us an email and we can help you get a replacement: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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Brad Joiner
Brad Joiner@bradjoiner·
@dbrand maybe the 'do not bend' wasn't obvious enough
Brad Joiner tweet media
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robot
robot@robot·
@sceptre472 @dbrand You definitely should have received a response by now. Let us know your Order # and we can look into this further for you.
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J
J@sceptre472·
Received half my order since the envelope was opened during shipment. I submitted a support ticket 7 days ago with no response. @dbrand can someone help?
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robot
robot@robot·
@Sherbet_64 Found your Order #. Looks like our Support Robots have responded to your ticket requesting a bit more information. Follow up with us there at your earliest convenience and we can get this sorted out.
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Stuart
Stuart@Sherbet_64·
@robot Hi, I just noticed when installing my Killswitch case for my Rog Xbox Ally X that the right upper corner is loose and was wondering if that’s normal? If not, would I be able to get a you can exchange or a replacement?
Stuart tweet media
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Capt. LGBw/out-the-T
Capt. LGBw/out-the-T@CynicalLib·
@dbrand 5 business days later and my $85 order of skins still hasn't shipped. What gives?
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robot
robot@robot·
The only skins we offer for the ROG Xbox Ally X are specifically designed to work with the Killswitch. Due to the increased thickness of the material, Leather skins are easily damaged along the edges when paired with a Killswitch Case. As we want to ensure that our skins last as long as possible, we do not plan to support the Xbox Ally X with Leather at this time.
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