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robot

@robot

official support account for @dbrand

Katılım Haziran 2016
1 Takip Edilen49.3K Takipçiler
Sabitlenmiş Tweet
robot
robot@robot·
Get back to work.
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robot
robot@robot·
@pramitbasnyat Looks like your order landed in Sydney earlier today and is set to be delivered to you shortly. Appreciate your patience.
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Pramit
Pramit@pramitbasnyat·
My dbrand ghost case for my S26 Ultra has been stuck in England since March 14th, and I have no idea when it'll leave there and arrive in Sydney. It's crazy how every time I order something from dbrand, the shipping logistics are just awful.
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robot
robot@robot·
@dohteM_ @dbrand Looks like our Support Robots replied earlier today. Apologies for the delayed response.
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N3vermore
N3vermore@dohteM_·
@robot @dbrand It's been almost a week again of being ghosted. Can I somehow just close this ticket so I don't waste my time anymore?
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dbrand
dbrand@dbrand·
Long before aluminum unibodies and trillion-dollar valuations, computers did more than make your life miserable.
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robot
robot@robot·
@Karanx_ @dbrand Found your Order #. We'll reach out via email with a solution.
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Karan 🇨🇦📐
Karan 🇨🇦📐@Karanx_·
I appear to have broken another @dbrand case 😅 Doesn't seem too bad and it snapped back in, mostly. Should last until this summer hopefully and then I can get a new one with a Fold 8 Wide.
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robot
robot@robot·
@demola1webz @dbrand No issues with connectivity on our end. If you continue to have difficulty accessing our website, send an email with the version number of your browser over to robots@dbrand.com and our Support Robots can investigate further.
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alomeda opidalo
alomeda opidalo@demola1webz·
@dbrand and I was about to buy $1m worth of skins, but oh well.....
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robot
robot@robot·
@Mothmanplan @GainzPro @dbrand As long as they're installed correctly, skins should stay securely attached to either your device or the Grip Case for years. If you ever encounter any issues with our products, send us an email and our Support Robots can provide you with a solution ASAP: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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Mothman🐝
Mothman🐝@Mothmanplan·
@GainzPro @dbrand Lost two phones to drops even with dbrand cases then the decal they came with (that's 20$) by itself always comes off
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⚡️
⚡️@GainzPro·
So disappointed. I've had the new orange @dbrand case for my iPhone 17 Pro for less than 1 week. Already discoloring. 😭No manufacturer can seem to get it right. But I guess that comes with the territory with brighter phone case colors.
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robot
robot@robot·
Due to the relatively light color of the case, it is possible for darker dye to transfer onto the Cosmic Orange Ghost. We do include a warning on the Cosmic Orange Ghost page about this. You may be able to use a melamine-based cleaner (e.g. a Mr. Clean Magic Eraser) to reduce the discoloration. Unfortunately, if the dye has already fully set into the material, this won't be effective.
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Byron
Byron@TherealkingBigB·
@dbrand @Helghast literally buying a Dbrand case now. I've watched you guys support @LinusTech forever and loved you for it- but never got around to picking up a product. Will absolutely be voting with my wallet on this. What's your most protective case for a 17 pro max?
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robot
robot@robot·
@SunnyPsydup @dbrand @Helghast Definitely worth shooting an email over to our Support Robots. They'll be able to investigate further and provide you with a solution: #contact" target="_blank" rel="nofollow noopener">dbrand.com/support#contact
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Sunny Psydup
Sunny Psydup@SunnyPsydup·
@dbrand @Helghast The black plastic portion(around the rails of the clear case version) of the case I bought a couple years ago separated from the rest of it. Looks to maybe be a long-ish term adhesive issue? Is that covered under y’alls warrant? How do the robots feel? Regards,
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robot
robot@robot·
@sleezmiester12 We've responded to your Support Ticket with a proposed solution.
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robot
robot@robot·
@Space5K_ Looks like our message was successfully delivered last night. Note that Twitter recently updated their DM system, so you may not receive notifications on new messages. If you're still unable to locate it, let us know and we can look into alternate contact methods.
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Space5K
Space5K@Space5K_·
@robot I dont see a dm yet. Did I miss it?
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Space5K
Space5K@Space5K_·
@robot your support site is not working for me. I tried to contact you guys about a screen protector issue but every time I try to submit the request it doesn't let me and gives me an error.
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Space5K
Space5K@Space5K_·
@robot Hey my order is actually through Best Buy is that a problem?
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Ethan
Ethan@FarmerBarnes97·
@dbrand I'm trying to spend some monies , do you guys have an active code currently / a way to give shortlinus some "credit".
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robot
robot@robot·
@VorpalCat @dbrand Let us know your Order #. We'll follow up via email to investigate further and provide you with a solution.
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Puro
Puro@VorpalCat·
@dbrand @Helghast My dbrand skin for the pixel 10 pro xl shrunk. It looks terrible :|
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the one
the one@Catboo1256·
@dbrand When will you come to India
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robot
robot@robot·
@Gaga4Gaga92 Killswitch Cases sold at Best Buy do not include skins in the box. If you'd like to order skins to compliment your Killswitch, you can do so from our website. Just click "I don't need the Case" below Add To Cart: #buy" target="_blank" rel="nofollow noopener">dbrand.com/shop/killswitc…
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MattyGaga👨🏻‍🎤
MattyGaga👨🏻‍🎤@Gaga4Gaga92·
@robot just bought the kill switch 2 from bestbuy and I’m missing the skins for joycon an the cleaning cloth is there a way you can send me the skins since there missing from my box?
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