Sleeper Support

We're experiencing some technical issues with our provider. Working hard to get it resolved. Protected pick incoming 🤝

We are aware of a grading issue with the SEA vs. DET game. We’re working on a fix and all stats will be graded properly

We are seeing some questions regarding AutoSub and we wanted to clear some things up. Both the sub and starter lock once either of their games start, we have a tooltip explaining this (see below). This means that even if a sub is not used they are still locked and can not be used that week in any other fashion. We understand the current frustrations with this mechanic and are exploring ways to make it more flexible. 🤝

We’re aware of the performance issues on the app. The team is currently working on fixing the issue and performance should stabilize shortly.

@FFBirdGang Sorry! We're aware of that bug and are working on a fix

Is anyone else having an @sleeper issue? It logged me out and every time I try to log back in, it just brings me back to the login page. Tried changing my password, uninstalling the app, using the web version, nothing is working. I’m in the middle of a mock!

@ScottRT392 We're aware of this and working on a fix. Sorry about this!

@SleeperSupport Sleeper app logged me out this afternoon, asks me to sign in, then immediately logs me out. It has been an endless loop, how soon can this be fixed? Thanks!

@p_whips @SleeperHQ We're aware of this and working on a fix. Sorry about this!

Is anyone else having trouble with the sleeper app? Every time I try to log in it crashes. I’ve updated it and deleted and reinstalled it. @SleeperSupport @SleeperHQ #sleeperapp #Sleeper #SleeperPicks

@Kyle_SoB We're aware of this and working on a fix. Sorry about this!

Really really hoping their support can fix this and I can get back to setting my offseason stuff up for my two dynasty teams. I was able to change my password to something even stronger, so hopefully it wasn't someone somehow getting in and doing anything unsavory

Finally hit my first snag with @SleeperHQ and really hoping their @SleeperSupport can help. Log in to the app, get immediately kicked out, happens every time I log in. Have betting disabled, all of my leagues are comprised of friends, so if I caught a ban I'm not sure why.

@AirborneBooZer We're aware of this and working on a fix. Sorry about this!

@SleeperSupport app is crashing. Prompting to sign in. Sends a code. Put in code and app crashes. Not allowing to login.

@Kyle_SoB We're aware of this and working on a fix. Sorry about this!

@SleeperSupport Trying to access my account and keep getting kicked out to the login screen on both mobile and website. Are there currently issues with the site/app?

@FFChrisB Hey, No problem. You can press the recalculate button for that week and that will update right away

.@SleeperHQ I have a league where a stat correction went through but the playoff matchup wasn’t adjusted. Please help. I can’t make the change myself.

@GUMP7285 Hey Paul, I'm so sorry about that! Would you mind emailing those details and your username to support@sleeper.app? -Kevin

@SleeperSupport app freezes every time I try to update the scoring for 2024 leagues for the iOS app for iPhone, iPad and Mac. Using the latest version on all of them

@chriswgraves24 @SleeperHQ Hey, have the commissioner hit the recalculate button for Week 15 and that'll fix it immediately

@SleeperHQ will the playoff seeding fix itself before tonight ?

The NFL made an official stat correction that came through this morning charging Jared Goff with a fumble that was originally charged to the center, Graham Glasgow. Week 14 results and playoff brackets have been updated to reflect this change. Due to the timing of the correction, this may have caused some matchups to be changed in your leagues. Please make sure to double-check your playoff brackets and lineups before the start of Thursday Night Football.

@Sockies4Lyfe Will be fixed soon!

@SleeperSupport what the hell am I supposed to do with this Goff correction? It’s causing chaos in our league and the playoffs have the wrong teams in because of it. Will this be updated before tonight’s game?!

@Treflon_Don It's been there all season!

Which week did the playoffs toggle show up on the League screen next to standings in the app? Or has it been there since week 1? @SleeperSupport

@Rodders153 Where are you seeing that?

@TomPelissero @SleeperSupport can you look into this stat correction? Officially listed as a goff fumble on the nfl website

Week 14 stat change with potential fantasy implications: A lost fumble originally charged to #Lions C Graham Glasgow has now been charged to QB Jared Goff.

To provide further clarity, the Texans and Packers were both awarded fumble recovery points on muffed punts by their team, which were subsequently recovered while they were the receiving team. This shouldn't have given them points, but an incorrect stat correction granted them points for those plays, which is inconsistent with how these plays have been scored all year. Those points have now been removed and corrected, we are now recalculating all scores for Week 14 and subsequently all playoff brackets that were impacted by this error on our part. We sincerely apologize for the mistake, we will learn from this and make sure this doesn't happen in the future. Good luck to everyone in the playoffs 🫡

Our team is looking into the stat corrections for the Houston DEF and Packers DEF, we understand this is affecting a lot of matchups and are working quickly to ensure accurate results, sorry for the inconvenience!