Daniel Noyer

Song of Horror offers a truly dynamic terror experience: its antagonist, the supernatural entity known only as The Presence, is controlled by an advanced AI that adapts to your actions and decisions. #BitSummit @Protocol_Games

@wessijunge We are working on it!

Hey @SongHorror, I can't open this door after using the balcony light. I see the prompt, but I'm unable to use it. Any thoughts on that? #SongOfHorror

@Sir_Prox Thank you for reporting, we are aware and working on it.

@SongHorror I can't finish Episode 1 of Song of Horror. I'm supposed to collect 4 pieces of Paper after the Dollhouse Puzzle. I was able to collect 2 of them, the other 2 corpses/dolls(?) won't let me pick up the pieces of Paper. (Physical PS4 copy on PS5)

@pablocmc @Protocol_Games Hello, @pablocmc thank you for reaching out, our support team is aware of it and working on a fix. Please accept our apologies for the inconvenience.

@SongHorror @Protocol_Games I'm having a lot of bugs in episode 2 where the dialog and the place where I am don't match whit the image in detail as you can see in this example clip. #PS5Share, #SongOfHorror

@ludxns Sentimos mucho las molestias ocasionadas, el equipo está dedicando todos sus esfuerzos a corregir estos errores. Si necesitas asistencia por favor escribe a support@raisergames.com y analizarán tu caso.

Lo que da miedo son los bugs que tiene en consola

@ManosCh_ Please accept my most sincere apologies. The team is working very hard on releasing the Xbox patch as soon as possible. If you need assistance with PS4 or PC please reach out to support@raisergames.com

@SongHorror sorry guys but your game is unplayable, full bugs and glitches... I am very disappointed because I was ready to claim and the new edition.

@JayMingHong @MrSoandso82 We wanted to let you know that the patch for PlayStation has been released. It's already available to download and play smoothly. Please accept our apologies and thanks for being so patient. As for the patch for Xbox, we're still working on it, more info in July

We believed console players also deserved some good scares, so we made it happen. Let's see who dares to sleep with their lights off tonight. Song of Horror awaits.

@MrSoandso82 We wanted to let you know that the patch for PlayStation has been released. It's already available to download and play smoothly. Please accept our apologies and thanks for being so patient. As for the patch for Xbox, we're still working on it, more info in July

@SongHorror I hope so. Replayed everything with different characters, different personal items. Got to episode 4, picked Sophie this time and the haikus, still instant save data error as soon as I hit save and exit. I enjoyed the game and wanted to know how everything plays out.

@MrSoandso82 We are aware of the delay and also very sorry about it, but we don't have a date yet, we are still working on it.

@SongHorror 1 month after release, 2 weeks after the patch to fix game breaking corruption bugs was supposed to come out. When?

@JayMingHong @MrSoandso82 No patch has been released yet, we are still working on it, but as soon as we have new informatión we will contact every one of you directly.

Release Date Confirmed for #SongOfHorror Deluxe Boxed Edition Meridiem Games to distribute the PlayStation 4 retail boxed edition of the acclaimed horror game on 20th July across Europe and Australia.

@MrSoandso82 @JayMingHong The patch won't fix corrupted save files, sorry.

@SongHorror @JayMingHong Is this patch supposed to fix corrupted savefiles retroactively or do we have to start over?

@MrSoandso82 @JayMingHong We are doing everything we can in order to launch a proper patch as soon as possible. We will personally reach out to you with more information very soon.

@JayMingHong @SongHorror It is absolutely unbelievable, a week later and still nothing. Game has a tiny community and so many reports on this very same save data error.

@MrSoandso82 We are sorry to inform you, that the patch that we have to this day does not fix every bug or crash due to their random nature. We need to carry some further testing in order to offer you the solution that we feel you deserve, the most accurate one. Soon more information.

@GREGNE55 Hi @GREGNE55 , so good to hear that. Have you already played? About the physical release for Xbox, I can't give you a positive response right now.

@SongHorror Hey Daniel 👋 I've been waiting for this game for so long! Definitely want to play this on my YouTube Channel! Please tell me there will be an XBOX physical release? 🙏💚😊

@MrSoandso82 Thank you for letting us know. We are now aware of these bugs, that were not occurring when tested pre-launch. A patch will be released on the 15th of June for PS4 and the 18th for Xbox. Sorry for the inconvenience, with this patch you will all be able to fully enjoy the game.

@SongHorror Seems like they also deserved game breaking bugs. Of only 31 subreddit members there are 6 reports of game breaking savegame corruption in episode 4. reddit.com/r/Songofhorror… When will this be patched? Will it only prevent corruption or also fix already corrupted savegames?

@Ozzypinapple @Protocol_Games I'm afraid I can't give you a satisfactory answer right now...

@Protocol_Games @SongHorror Will he tell me if there will be a physical release for NA?

Daniel Noyer called, he doesn't want us meddling in his business. So from now on, if you want information about Song of Horror, please follow his account: @SongHorror. He will take care of every update, especially the scary ones.

I am not sure I am doing the right thing, but I need to tell my story.