SportsDirect.com CS

@whatcathsays Hi @whatcathsays, we’re really sorry for the ongoing delay and frustration; please kindly reach out to us via DM here or contact us by email through our website so we can look into this for you and assist further as soon as possible. Thanks, Shalini.

@SportsDirect_CS I contacted your website two days ago and again yesterday morning still not resolved ….. not shipped and 8 days since I ordered…….

@SportsDirect_CS my order was guaranteed to be delivered today. One half hasn’t been shipped. The other half stuck with Evri for 6 days. One bitterly disappointed child come Christmas Day …. Live chat closed …when will it be shipped

@DNOnMAZ9 @SportsDirectUK @DNOnMAZ9 Please send us a private message so we can discuss this in more detail. Alternatively, you can visit our Help Centre: help.sportsdirect.com. This is the quickest way to get in touch. Kind regards, Papas.

@SportsDirectUK is @sportsdirect_CS a legitimate sports direct page?

@DNOnMAZ9 @SportsDirectUK @DNOnMAZ9 Sorry to hear about your experience. Please send us a private message so we can discuss this in more detail. Alternatively, you can visit our Help Centre: help.sportsdirect.com this is the quickest way to get in touch. Kind regards, Papas.

@SportsDirectUK order SD40000130740519 Express Delivery purchased should of arrived yesterday, but still not even gone past "we're expecting it" on Evri Website. I want my £7.99 refunding, and compensation. Your webchat shows as closed all day too. Disgusting.

@itsashleyhardy @itsashleyhardy Hi Ashley, Thank you so much for contacting us, and kindly allow some time for our team to get in touch with you as soon as possible. Regards Ruben

@SportsDirect_CS I've DMed you

@mrl281983 @mrl281983 Hi. Thanks for reaching out. Sorry to hear about your experience. Please send us a DM so we can discuss this in more detail. You can also visit: help.sportsdirect.com, where you can view FAQs & our web chat provides the quickest way to get in touch. ^Nur

@SportsDirect_CS what is going on with the web chat being closed all day and can someone update me on the issue or reply to the message sent at 10am this morning.

@82Wellsy @82Wellsy Hi, Thank you so much for contacting us. And we kindly advise you to DM us, and we will assist you. Regards Ruben

@SportsDirect_CS I have a delivery query, can you please dm me? Thanks

@82Wellsy @82Wellsy Thanks for your post. I am sorry to hear you're having issues to DM us. I can understand your frustration and you're egger to get this resolved. Alternatively, you may send us an email to cs@sportsdirect.com so we can help this further. Thanks, Muhaimin

@SportsDirect_CS I cant dm you for some reason, it won't let me

@82Wellsy @82Wellsy Hi Wellsy, thank you so much for your feedback, and we'd like to suggest you DM us directly, and we'll be able to help you. Regards Ruben

@wil_lia_m40 @wil_lia_m40 Sorry to hear about your experience. Please send us a private message so we can discuss this in more detail. Alternatively, you can visit our Help Centre: help.sportsdirect.com this is the quickest way to get in touch. Kind regards, Papas.

@SportsDirect_CS I placed an order a week ago to be shipped to a store. I was given an estimated delivery date of 19-22 of December and it still hasn’t been picked up! Will I actually get these before Christmas? It’s an absolute nightmare these are part of gifts.

@1AshleyJordan @1AshleyJordan Thank you for letting us know! I’ll update you directly via the private message you sent, as we’re unable to discuss order details publicly. I appreciate your patience and understanding, and I’ll be in touch shortly.

@SportsDirect_CS Check your dms 😅😅😅😅

@SportsDirect_CS still waiting

@KathAnd70542805 @KathAnd70542805. Thank you for getting in touch, I am sorry to learn that you wish to change your delivery address, I will do all I can to help you. Please send us a private message so that we can better assist you. Thanks Mbadiseng

@SportsDirect_CS I need help ASAP with help changing a delivery address as its getting delivered tomorrow

@KathAnd70542805 @KathAnd70542805 Hi Kath, Thank you for contacting us. I’m sorry to hear the address provided was incorrect, I understand how frustrating that can be. Please send us a private message so we can assist you further. Thanks, Wandile.

@SportsDirect_CS ive just placed an order which is getting delivered tomorrow but I've entered the wrong address, could you help please! Its a Christmas gift

@whatcathsays @whatcathsays Hi there, Thank you for contacting us. I apologise for the inconvenience caused by the non-receipt of your order. Please send us a private message so we can assist you further. Thanks, Wandile.

@SportsDirect_CS I ordered a week ago. Was guaranteed to be delivered today. Not been shipped yet. Cannot get reply on email and love chat closed ! Tried for days to get an update

@caesardotcom Hi @caesardotcom, we’re really sorry to hear about the delay with your order. We understand how frustrating this must be, especially with Christmas approaching. Could you kindly DM us directly? We’ll be happy to assist you further and resolve this. Thanks Shalini.

@SportsDirect_CS Anyone else having major issues with Sports Direct deliveries - live Webchat not working, no account updates - ordered on the 13th December and still no sign of the parcel - not going to be a Merry Christmas for many by the looks of things?

@mrl281983 @mrl281983 This will allow us to look into your request and help you cancel the duplicate order before it is shipped. Thank you for your patience, and we’re here to help if you need anything else.

@SportsDirect_CS I placed an order over the weekend and ordered 2 by mistake....I want to cancel the mentioned order number above before it is shipped. I've been struggling to use the online customer service so I've reached out here instead for help.

@mrl281983 @mrl281983 Thank you for reaching out to us. We’d be happy to assist you with your order. Could you please send us a private message (DM) with your personal details and the order number?

@1AshleyJordan @1AshleyJordan This will allow us to look into your request and provide the support you need as quickly as possible. Thank you for your patience, and we’re here to help if you need anything else.