Strawberrynet

@bilbonteds Thank you for your feedback. Please send us an email regarding your experience and any issues encountered when placing your order on our site so we can look into the matter. Our email address is info@strawberrynet.com. Thank you. We look forward to hearing from you!

@Strawberrynet your new website is a disaster for ordering 😭

@nickeee_tweets Hi there, To better assist you, please kindly send your queries to info@strawberrynet.com so that our customer service team can help you with your concerns.

@lwz1973 We can ship orders to Indonesia however, our shipping partner is unable to send items classified as 'Dangerous Goods' to you including other items with high alcohol content. Due to current situation, please expect a delay in delivery of international shipments during this period.

@BLOoMIND Please send an e-mail to info@strawberrynet.com along with your order number so our customer service team can help you look into this matter. Thank you.

@Strawberrynet how much time does it take to reverse a Paypal transaction after its corresponding order has been cancelled?

@0zzieBattler Hi there , May we kindly suggest you to uninstall and reinstall the app to the updated version. We hope this helps and should you have any further queries, please feel free to contact us.

@DDragonmuaythai Hi there, for security purposes, please e-mail info@strawberrynet.com so we can help. We respond to all queries within 24 hours time. Thank you.

@Strawberrynet not getting any response from customer service for an order not sent after 2 months

@ValCarissa8618 Hi! Our customer services team has already contacted you by email on 2021/06/14.

@Strawberrynet can u tell me the status of my shipment order # 2160554089

@ValCarissa8618 Hi there, your parcel is currently in transit. Should you have any other queries, please feel free to send an e-mail to info@strawberrynet.com for assistance. Have a nice day!

@Orcinus501 Hi there , please be advised for Aramex Express (Prepaid VAT) there is an additional fee 15% VAT surcharge of order value. Should you require further assistance, please feel free to contact us again.

@djarshad009 Unfortunately, we cannot ship fragrances to India at this time. Apologies for any inconvenience caused.

@Strawberrynet Hey folks, just wanted to know how long would it take to get stuff delivered here in India, I wanted to purchase a couple of fragrances which aren't available locally.

@Imane_kheri Should you have other enquiries, please do not hesitate to contact us again. You may also email us at info@strawberrynet.com.

@Strawberrynet Thank you found it, it was out of stock when I wanted to order it last month.

@Strawberrynet Hello team, i would like to know why I can't find the ELTA MD UV Clear SPF 46 in your website?

@ganteisan Hi there , please be advised our CS team has sent and email to your email address:andrea.fuentealba@gmail.com.

@Strawberrynet I haven’t got any emails from you. Just checked. Please check.

@Strawberrynet hi, my parcel cannot be tracked and it was send on june! In the local post office does not exist. Can you help me?

@ganteisan We have sent you an email. Kindly check.

@Strawberrynet I have already check with them and they do know where the parcel it is

@ganteisan Your order has arrived in Chile on 09-Jul-2020. It is best that you check with the Correos Chile with tracking number RP207625015SG as you may need to pay a fee to collect your parcel. Tracking can be found here: track.quantiumsolutions.com

@Strawberrynet The order number is 2060551850. By mail, they told me to check with my local post office. The order in not trackable with the provided info and the delivery time is a shame!

@me369369_ Hi there, May we kindly inquire what promotion are you referring to so we can check?

@MJD_Marta Hi Marta, We are very glad to know that you have received your order. We hope you enjoy your purchases and we look forward to hearing from you again soon. Thank you for shopping.

@Strawberrynet Hi, I received the parcel and everything was OK. Thanks for tracking

@Strawberrynet I need your help. Can you give me information about a purchase and shipping?

@AbhilashChagan1 Hi Abhilash, Your order was hold due to incomplete recipient name. We have sent you an email to confirm. Please reply to that email and provide your complete name. You may also send email at info@strawberrynet.com Thank you

@Strawberrynet Hi, why is my order on hold? 2090101955