BanxaSupport

@invincrypto97 We're sorry to hear about this. If you haven't already, please send us a DM or raise a ticket at support.banxa.com/en/support/tic…, and we'll get back to you ASAP. Thank you. - Banxa Support

@SupportBanxa Hey @SupportBanxa i made a purchase but i didn’t receive anything what can i do now i want to cancel my order

As part of an Ethereum Blockchain upgrade, there may be a delay in fulfilment times for a small number of transactions. Regular fulfilment times will resume once the Ethereum upgrade has successfully completed.

@3ngaging Hi, thank you for your patience. We have replied to your DM. Thank you. - Banxa Support

@SupportBanxa i got an issue with your transction guys Could you solve it asap pls? Already wrote email and also DM

@IceCream_ron @BanxaOfficial @Ronin_Network Hi there, to help assist you with your inquiry, please provide your 7 to 8-digit order number or email address attached to your order. Thank you - Banxa Support

@BanxaOfficial uses your platform to purchase $ron on the @Ronin_Network . How long does the transaction take to process? It’s been over an hour and no $ron 🤷‍♂️

@ReddyFuscha BanxaSupport To resolve your enquiry as quickly as possible please ensure create a ticket at: support.banxa.com - for security we respond via DM or from a banxa.com email

@BanxaOfficial @SupportBanxa Where is your support team at?

@CryptoJesus8888 @BanxaOfficial Hi there, we apologize for the silence; technical issues kept us away from X for the month of December. To help assist you with your enquiry, please DM us your 7 to 8-digit order number or email address attached to your order. Thank you - Banxa Support

WARNING to all of crypto. STAY AWAY FROM BANXA. A friend of mine bought crypto with his debit card (#USDT). They took his money fast, but never gave him his USDT. Even after waiting for 4 hours. BTC ETH SOL It is a scam and likely bankrupt. @supportbanxa @BanxaOfficial

@Vikrant489757 We’re back! We apologize for the silence; technical issues kept us away from X for the month of December. We’re currently diving back into our DMs/mentions—thanks for your patience while we catch up! Since you have reached out, your order has been completed. - Banxa Support

@SupportBanxa Its been 5 hours since i made my crypto purchase still i haven’t received my crypto my order number is 19005044 and email is vikrantjangra0987@gmail.com

@Dontogch1 @NOWPayments_io @BanxaOfficial We’re back! We apologize for the silence; technical issues kept us away from X for the month of December. We’re currently diving back into our DMs and mentions—thanks for your patience while we catch up. - Banxa Team

@NOWPayments_io @BanxaOfficial 19048689 19045120 these are my order numbers your support not helping me at all its stuck on fulfill i need my money soon as possible i been waiting for weeks now can u dm me i cant cuz my avvount is not verified jesus your support always saying we monitoring wait its been week

📢 Breaking news from NOWPayments! Meet our NEW on-ramp provider - @BanxaOfficial 💥 Convert fiat payments into over 300+ crypto & transfer directly to your wallet or custody! Accept fiat, withdraw in crypto today! 🌍 #FiatToCrypto #OnRamp #Web3

@Dontogch1 @BanxaOfficial @Polkadot Hi there, Our records indicate that your coins have been refunded following your confirmation. We have now returned to X after resolving technical issues that occurred throughout December. Thank you for your patience during this time. - Banxa Support

@BanxaOfficial @Polkadot 19048689 19045120 these are my order numbers your support not helping me at all its stuck on fulfill i need my money soon as possible i been waiting for weeks now can u dm me i cant cuz my avvount is not verified jesus your support always saying we monitoring wait its been week

We’re joining forces! 🤝 @BanxaOfficial partners with @Polkadot — unlocking seamless and compliant access to crypto. ✅ Native liquidity ✅ Local on/off ramps ✅ Full regulatory compliance Together, we’re shaping the future of cross-chain finance. 👉 Read more: banxa.com/press/banxa-ex… @MoonbeamNetwork @paritytech #Polkadot #Banxa #Moonbeam #Parity #Web3 #Crypto #Partnership #Blockchain

@Dontogch1 @BanxaOfficial We’re back! We apologize for the silence; technical issues kept us away from X for the month of December. We’re currently diving back into our DMs and mentions—thanks for your patience while we catch up. - Banxa Team

@BanxaOfficial 19048689 19045120 these are my order numbers your support not helping me at all its stuck on fulfill i need my money soon as possible i been waiting for weeks now can u dm me i cant cuz my avvount is not verified jesus your support always saying we monitoring wait its been week

Crypto isn’t coming — it’s here. 🚀 From SmartCon to New York City, the talk is all stablecoins, RWAs, and the next wave of Web3 adoption. With regulation catching up and TradFi diving in, @BanxaOfficial is powering the bridge between finance and crypto. 🔗 🌐 The future is being built and it’s on-chain. #Banxa #NewYorkCity #BlockchainWeek #SmartCon #Web3 #CryptoAdoption #Stablecoins #RWA #Fintech

@cliffjumbo2 @zenius99 Hi there, order was fulfilled back in April 2025. If you need further assistance, please send us a DM. Thank you! - Banxa Support

@zenius99 @SupportBanxa Was this fulfilled ??

@Fatboy01362042 @BanxaOfficial Hi @Fatboy01362042 We’re sorry to hear about the trouble you’re experiencing and understand your frustration. Kindly send us a DM so we can assist you further. Please include your 7-digit order number or the email address associated with your order so we can investigate and help.

@BanxaOfficial #Banxa $Banxa Your system is terrible! I want to register for Business. I'm not receiving a confirmation code in my company email! I'm writing to support, but they're giving me nonsensical answers! We can't connect to your live customer support!

@chiyang6812 Hi there, please heck your email inbox to find our response to your enquiry. Thank you - Banxa Support

@SupportBanxa I’ve contacted support about my cancelled order #18688770 (Oct 4, 2025). The order was confirmed as cancelled, but my bank hasn’t released the pre-authorization yet. Support mentioned they’d provide official proof for my bank — may I please get an update? Thanks.

@LamboLore Hi - if you send us a DM we can look into this one for you as a priority. Thanks!

@supportbanxa Can you confirm whether Ethereum wallet 0x4c9AF439b1A6761B8E549D8d226A468a6b2803A8 belongs to Banxa?

@Hafaza131821 Hi - if you send us a DM we can look into this one for you as a priority. Thanks!

@Hafaza131821 Hi - if you send us a DM we can look into this one for you as a priority. Thanks!

@Fat_A_Einstein Hi there, thank you for contacting us. We’re sorry to hear about your experience. Please send us a private message and include your 7–8 digit Banxa order number or the email address linked to your order so we can assist you further. - Banxa Support

@SupportBanxa I placed an order with you almost an hour ago and still have not received my BTC. The money was withdrawn from my bank

@adebeshsolar Sorry to hear about this. If you haven’t already can you please send us a DM with your details and we will investigate this for you! Please note we respond to service requests in the order we receive them. We look forward to responding to your request as soon as we can.

@SupportBanxa @SupportBanxa it’s already 24hrs since I initiated a withdrawal through MetaMask and it’s hasn’t been successful please kindly help me out ast it’s matter of urgency

@ya_168 Thanks for reaching out! Since you contacted us, your order has been fulfilled and we’ve sent you an email with the details. Please check your inbox (and spam/junk folder just in case).

@Danielrwxx Hi there! To assist you further with your inquiry, could you please share your 7 to 8-digit order number or the email address associated with your order? Thank you – Banxa Support

@SupportBanxa Hi Banxa, please I need help. My order wasn’t processed and I was charged

@Cryptonofomo Hi there! 👋 Kindly check your email inbox—we’ve sent you a response to your inquiry. Thanks again for reaching out! – Banxa Support

@SupportBanxa Hi Dear: My order of 17931381 has not been processed yet. Could you kindly help me with that. Thank you very much and have a nice day.