Helpful

Just released 1.0 of our ruby library! rubygems.org/gems/helpful

Old but still great — Seven steps to remarkable customer service joelonsoftware.com/articles/custo…

The Welcome Email Robot Disaster bit.ly/1tfeY5y

Today's Support Driven Meetup just started. Take a look. plus.google.com/u/0/events/c12…

Great discussion about sending "Ticket Received" emails. supportops.co/53-are-automat… Glad we decided against using ticket numbers in our app.

Here are some fancy graphs and stats from our launch yesterday. bit.ly/XoKKzH

Helpful: A new support tool for you to focus on being a helpful human producthunt.com/posts/helpful-2 via @lachlanjc

@jenssegers Oh thanks for the heads up. Shoot an email to patrick@mail.helpful.io or jump in our chat room assembly.com/helpful/chat

@ilikevests Thanks again for the original idea.

I've been working on @TryHelpful for the past few months, and it's finally launching! I'm holding an AMA on PH: producthunt.com/posts/helpful-2

@eriktorenberg @producthunt Yeah I'd love to join the conversation. Add @vanstee.

Proud to announce that we're launching helpful.io today! Read our blog post about how it all started bit.ly/1nWxRI8

Launching Helpful—A community-built product bit.ly/1nWxRI8

<- Look at that good lookin' logo.

Redesign: An Inbox Built for Speed [New post on Helpful by @vanstee] assemblymade.com/helpful/posts/…

Helpful: Get support out of the way, focus on being a helpful human. helpful.io via @Jonnotie producthunt.co/posts/helpful