Udacity Support

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@brockhenry We will definitely let our team know of this!

@brockhenry Hi, thanks for sending. That course has since been removed. We apologize for the inconvenience!

@brockhenry Hi, thanks for the message. We're not sure which course this is, but if you can DM us here with more details, we'd be happy to look into.

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@tutkuncaberkay We've just responded to your DM now 👍.

Hello @UdacitySupport , The validity period of my discount code has expired yesterday. Can you renew it?

@O71v3r_ Hi - we're so sorry for any trouble. Please DM us with your email address so we can take a look.

Hello @UdacitySupport, I have a big problem with your support. My support tickets are open since Monday last week and I only need to submit a project, which is running in an error on your site. Pls, help!

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@louis_emekene Okay great!

@UdacitySupport I reached out to the support team and the issue has been resolved. Thank you so much.

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@louis_emekene We’re so sorry for any trouble! Pls DM us with the email on your account so we can take a look.

@UdacitySupport Hello, I'm having issues with my document verification hence cannot graduate and my program expires tomorrow so I need help urgently...

@JosephAbatan3 Hi Joseph - you can apply to any of our Nanodegree programs, regardless of experience and specific background. However, we do recommend that in order to successfully complete a program, you should be comfortable with the suggested prerequisite concepts.

@UdacitySupport I need more info about Data Engineering course .I don't have the perquisites for the course except for Python beginners/intermediate.Can I take up the course? Pls I need mentorship

@howironicdani We're so sorry for the trouble and will be sure to pass along your feedback to our team to look into for the future!

@UdacitySupport Thanks Twitter admin! It's sad that we have to make all this noise to have an answer from your support, after paying ~500€. And I have an answer thanks to you. From my experience, your support are probably the worst when providing support to customers who pay for a service.

@udacity and @UdacitySupport, my ticket 1816786 was closed without an answer. Is this a normal behavior from your side?