Casio UK Support

@Th3G4merl1fe Sorry to hear this has happened, can you provide us with your full name and email address, please?

@casioUKsupport just made a purchase on the website paid for it etc but the basket hasn't progressed to order confirmed but the money was taken from my card

@ThisisMattBryce Please be advised, our Casio A120WEST models does not carry the 24 hour mode. We apologise for the inconvience this may have cuase.

@danmeowchow Hi please get in touch with our parts department at parts@casio.co.uk or via the phone on 02084509131.

@casioUKsupport Hi, where can I get replacement strap for my Protrek PRG-600-YB please? Thank you.

@MissingPercent1 Hello, please email us at custadmin@casio.co.uk and our Education team will be happy to assist you further.

Hello @CasioUKSupport I’m having problems upgrading my CG50 operating system. Can you please follow me so I can send you a DM? Thank you 🙂

@paulsims63 Hi Paul, we're sorry to hear this. Please reach out to us on custadmin@casio.co.uk or call us on 0208 450 9131 for assistance.

@casioUKsupport since switching to the Casio app on my iPhone from the dedicated G-Shock app, my G-Sock GST B100 watch is useless. The Casio app will not pair with my watch - very poor change.

@theabm23 @casiouk Hello, for repairs in the UK and Ireland we recommend that you send your unit to us. Please use the link below for details on how to send your unit in. casiouksupport.zendesk.com/hc/en-gb/p/Ser…

@TheKIJExp334578 Hi, please sign up on the product page to be notified once it's available: g-shock.co.uk/?q=gd-b500

@thesilverperson @GShockUK @GShock_US Hi, the GBD-H2000 is on the 'Casio Watches app, however, we currently do not have information on if/when the Google Fit will be supported by the Casio Watches app. Please keep an eye on our website and social media for further updates.

@Oakleyvale1 Hi, Please give us a call on 0208 450 9131 and select technical support and someone from our team will be able to assist you. Regards, Ornella.

@casioUKsupport I’m not being able to match my watch to my Casio App. It starts to register then says unable to.

@samjburg Thank you for your feedback. Unfortunately, we are unable to manually add a discount code after the order has been placed by the customer. Please contact our ecom team for further assistance at ecom@casio.co.uk. Alternatively, you can also contact them via telephone on 0208 45...

@casioUKsupport hi my discount code failed to work on an order I placed.

@samjburg Hi Samuel, We're sorry to hear this. Please check your WhatsApp for further information regarding your order.

@chrisfromdevon All good, lol Please let us know if theres anything else we can assist you with 🙂

@casioUKsupport Well that's a shame my Casio Tonebank ct-700 keyboard has given up the ghost. It was only 32 years old and barely run in. Will it still be under warranty?

@chrisfromdevon Dear Chris, Unfortunately, this keyboard is no longer in warranty. Apologies for the inconvenience. Regards, Alex

@scooter13uk Hi Scott, That's great to hear and thank you sharing your feedback, which is used to improve our products. Regards John

@casioUKsupport 9 years, wearing every day and still going strong.

@casioUKsupport Can you help, the batteries are good for 7 years but the straps break after only 2. Do I have to buy a 3rd?

@Twittaxristy Hi Christy, thank you very much for your feedback. We are glad to hear that you are satisfied with our service. Regards, John

@casioUKsupport Huge thanks to your brilliant repair team who have breathed new life into my watch, a faithful friend of many years. Fast, efficient and effective. If only other companies could be like you.

@PitchingNiblick Hi Allan, please send us a private message with your contact number if you wish to be contacted by us and discuss this further. Alternatively, you can contact us at 0208 450 9131 - Option 5 and we can arrange for your unit to come in for an examination. Regards, John

@casioUKsupport Being sorry your product has disintegrated is a farce. I am not prepared to spend any more money sending this crap back to you.

@casio_uk @casioUKsupport After going back for repair, twice, during the guarantee period, with the added bonus of the crumbling watch body not be covered by the guarantee, the whole thing has now disintegrated. Casio products used to be so good; now they have sold me rubbish

@AgnieszkaC92629 Hi Agnieszka, unfortunately, we do not sell gift cards on the Casio UK website. Sorry for any inconvenience caused. Regards, Pippa

@casioUKsupport hi, id like to purchase a gift card from Casio. How do I do that?

@PitchingNiblick Following on from our response above, Please access the following link for more information on Casio warranty: casio.co.uk/warranty If you wish to speak with an agent from our customer service team about this please call us on 0208 450 9131 - Option 5. Regards, John

@ZitaPatai Hi Zita, the model CT-S1 only has a tone list which adds different tones to the notes when being played. The CT-S1 model also has a wireless connection and improved sound quality. If you wish to have built-in rhythms, we recommend the CT-S200. Regards, John