Dan Murphy's

@kaddude Hey Kevin, Thanks for reaching out. We do offer price matches. If you can reach out to us privately we can have a look at what happened and assist you further. Thanks, Dan Murphy's

Hey @danmurphys why did you put through my price match order and then an hour or so later just cancel it? Is your price matching legit or not?

@scroftpf Hi Sue, we are sorry to hear about your experience with our app. Please send us a direct message, so we can investigate further. Kind Regards, Dan Murphy's

@danmurphys is your app playing up? Trying to order and it keeps saying “oops something’s gone wrong”

@benhogan79 Hey Ben, Sorry to hear about the issues you have had with your order. If you haven't yet had this resolved please send us a private message so we can assist you further. Cheers, Dan Murphy's

@danmurphys Just about had enough of this. Placed an order Xmas last year for my Father - Charged Twice Place another order today for his Birthday. Charged twice Last time took nearly 2 wks to refund. Now have to speak to some chat bot. Get your shit together and refund me today

@nicko1_nicko2 Thanks for your inquiry, Nick. Sorry to hear about this. We are more than happy to help through direct message or reach out via live chat via our website and request to speak to an agent. Kind Regards, Dan Murphy's

@danmurphys It's great to see your bot working so well. I also tried calling but the phone drops out after the automated voice message.

@cadcow Hi, we are sorry to hear about your poor experience with our app. Please contact us via private message so we can look into resolving this further with you. Cheers, Dan Murphy's

@danmurphys without a doubt, the worst website out there How many times do you have to log in while trying to place an order? Bonkers when the header shows it knows who you are already! How many times do you have to confirm delivery speed? Has your discount disappeared? Tired.

@sogrady001 Hi Steve, We're sorry to hear this. Please visit our website and join the live chat. You'll initially be connected with a bot, simply request to speak to an agent, and once one is available, they'll take over the chat and look into these issues for you. Cheers, Dan Murphy's

@danmurphys You continually stuff my account up and my purchase do not show in the history. It’s 2025. Worst service Eva. And I’ve just spent 30 minutes with various multifactor ID checks. Who do you think you are? Fort Knox? You really need to get your shit together!!

@PluckaRM Hi there, Thank you for contacting us! We're sincerely sorry about our site issues today, but that has been resolved as of 12:37PM this afternoon :) If you have any further issues, please don't hesitate to contact us again. Cheers, Dan Murphy's

@danmurphys What has happened to your website? Having real trouble navigating it.

@GabrielleMaiona Hi Gabrielle Maiona, Thank you for contacting us, and apologies for your current online experience.Can you send email us at contactus@danmurphys.com.au, so we can resolve this for you with The unique Cloud Flare Ray ID displayed Cheers, Dan Murphy’

@SamBriggs757 Hey there Sam, Sorry to hear about this. If you get in touch over LiveChat, someone can assist you right away with this issue. danmurphys.com.au/help/help-cent… Apologies, Dan Murphy's

The ‘gift’ is yet to be delivered, 4 days after his birthday. Pathetic service. Refund my order, deliver the gift and never expect me to walk through your doors again. @danmurphys

Currently enjoying quite literally the worst delivery experience ever @danmurphys. Oct 17 I ordered a some drinks as a gift to a mate. 12pm informed of a one hour delay. At 9pm I was informed the order wasn’t possible. I was given a $20 credit and free delivery…

@markwdixon Hi Mark! We're sorry to hear you are having issues logging into your account. If you could please reach out to our live chat via our website danmurphys.com.au/dm/home One of our online agents will be happy to assist. Cheers, Dan Murphys.

@danmurphys Impossible to log on currently. Valid email and password provided but your site keeps sending me verification codes which it won't accept.

@cadcow These benefits on your account represents the total amount you have saved through member offers and discounts. It's not something that is redeemable, but to demonstrate the benefit of being a member in terms of savings over the last 12 months. Cheers, Dan Murphy's

@danmurphys Can you tell me what this means & what I get for it? #auspol

@cadcow We're so sincerely sorry for this experience, and the inconvenience it has caused you. For further assistance with your order, please reach out to us via the live chat - danmurphys.com.au/help/help-cent… Or, you can direct message us via Facebook or Instagram. Cheers, Dan Murphy's

@danmurphys seriously? I spent .5 an hour on it You get put in a queue & its painfully obvious only one person in Phillipines working The situation was beyond redemption before I could get any sense out of it Your website is atrocious -just doesn't work but I persisted BWS got here in 30 min

@danmurphys When are you going to fix your website? It's been broken for months. Three different browsers, can't change delivery time or log in. Even the phone app crashes. Can't access cart. If you can't/won't sort this out I'm going to BWS.

@cadcow I am sorry that you have been left so disappointed by your experience with Dan Murphy's. If you get in touch over LiveChat, someone can assist you right away with this issue, or escalate your complaint on your behalf. danmurphys.com.au/help/help-cent… Apologies, Dan Murphy's

@TheDancingSlug @danmurphys I had a driver at my door ringing to say he needed a signature on an order I've had regularly for 5 years always left at door App must've changed, not a human in sight to give him a call & say 'drop it off' Wont get it til after w/e now I too said I'm going to BWS!

@Nyscat Hi there, Thanks for reaching out! We're sorry to hear you are having this issue. So that we can assist you, please reach out to our Live Chat team for a typically faster response than what we can offer on here - danmurphys.com.au/help/help-cent… Cheers, Dan Murphy's

I'm going to a mates birthday party near Rocky this weekend so I was planning on picking up a pre-order from Dan Murphy's on the way through Rocky. I'm currently failing the human test from @danmurphys 🫢🫤

@TheDancingSlug Thank you for expressing this feedback, we apologise for any technical issues! To receive assistance, please consider sending us a direct message or contacting us via live chat, as we would appreciate the opportunity to speak with you directly to learn more about this.

@Kernowcook Thank you for your feedback Lynda, I have passed this on to the relevant team. Could you please reach out via private message if you wish to be contacted regarding this? Cheers, Dan Murphy's

@danmurphys your new multi authentication system appears to bar non Australian residents as we don’t have an au mobile number. A shame as I like to order gifts for my family. Can you suggest how this could be done

@ABiologicalMale Hello, and thanks for reaching out. We're sincerely sorry to hear this. So that we can assist you with your delivery please reach out to our Live Chat team here - danmurphys.com.au/help/help-cent… Alternatively you can direct message us on Facebook or Instagram. Cheers, Dan Murphy's

@danmurphys my delivery was supposed to arrive hours ago. I called the number on their webpage and you basically get a robot telling you to fuck off. Terrible customer service. Back to First Choice from now on.

@TheDancingSlug Thanks for reaching out! Sorry that you're having issue with our site. So we can assist, please reach out to our Live Chat team here - danmurphys.com.au/help/help-cent… When speaking with Murphy Bot, type in "live chat" or "agent" you'll be connected with an agent. Cheers, Dan Murphy's

Hey @danmurphys Your website isn't working today. You can't change delivery times or checkout, it's just freezing up. You need to add an option to the chatbot as well "contact us" or "other"

@toddyor73 Hey! What you are seeing is due to the fact we are beating a local competitors price. As we always strive to have the lowest price for all customers, some of our non-member prices may be dropped to make sure it is still the cheapest on the market. Kind Regards, Dan Murphy's

How good is being a member at @danmurphys #memberbenefits

@AgedAndrew Sorry to hear about this. If you get in touch over LiveChat, someone can assist you right away with this issue. danmurphys.com.au/help/help-cent…