Dan Van Tran

212 posts

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Dan Van Tran

Dan Van Tran

@danvantran

CTO of Collectors Holdings. Loves: family & friends, building cool shizz, Alex Morgan cards, all other cards, anything about the zombie apocalypse, dank memes

NJ Beigetreten Temmuz 2008
188 Folgt163 Follower
Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks By the way, the team identified the issues causing the data staleness and resolved them. It may take a bit for things to settle back into place, but you should see new results shortly. Thanks again for reporting!
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SJ@SJJHawks·
@danvantran Ok, thanks for the info! What is the newer system to track sales records? Or is that completely internal and not ready to be shared yet?
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SJ@SJJHawks·
@danvantran Hey Dan. Haven't seen this for a long time, but thought I'd mention it to get out ahead. I think the APR tool has stopped capturing eBay auctions after July 14. I haven't seen any new ones for the past 2 days.
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks The existing system supporting APR was built pre-acquisition on older infrastructure. Externally, you likely won't notice many differences at first (outside of more stability/reliability!) but it'll be a foundation for us to build new features on top of.
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks The team is exploring the migration of APR to the newer system we've set up over the past few years to track sales records. There's still work to be done so they'll see if they can stabilize APR, but most of their effort will be focused on the migration. Thanks for your patience!
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks Hey -- nope missed this. Let me ping the team!
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks They get queued up, but there are a lot of corrections that the team manages daily. I'll check to see if there's anything my team can help with to make the queue move faster. Thanks for the heads up!
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SJ@SJJHawks·
@danvantran Hey Dan. Do these reports get looked it by anyone? I try to report mistakes (like this example) whenever I see them, but I'm not seeing them getting fixed.
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Dan Van Tran retweetet
PSAcard
PSAcard@PSAcard·
𝙎𝙘𝙖𝙣 👉 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 👉 𝙎𝙪𝙗𝙢𝙞𝙩 𝙛𝙤𝙧 𝙂𝙧𝙖𝙙𝙞𝙣𝙜 The latest PSA app update brings dozens of new features, including an upgraded scanning tool to identify and get price data on any card instantly. Available for iOS and Android. 📲 qrco.de/beiq5b
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks I'll check with the team. We (finally) have plans for some major improvements to it all, so apologies for the hiccups in the interim. Happy holidays!
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SJ@SJJHawks·
@danvantran Hey Dan. Happy holidays! I noticed the auction prices pages received a significant overhaul recently. As a result, the APR links in the set registry are all broken. Do you know when these will be fixed?
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Dan Van Tran retweetet
Brett McGrath
Brett McGrath@StackingSlabs·
SSP + @PSAcard Episode 2 We’re talking technology and it’s impact on the customer with Collectors CTO @danvantran on today’s episode. Topics: 👀 Setting the vision 🔙Overcoming the backlog 🧑🏻‍💻The future of the set registry +more Listen: podcasts.apple.com/us/podcast/sta…
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks Looks like they actually rolled the fix out earlier today
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SJ@SJJHawks·
@danvantran Hey Dan. Looks like the APR tool has stopped picking up new auction results again on or after March 12. Is the team aware? Thanks.
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks The team noticed some gaps as well. I'll post back once they've resolved it!
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks Yup! The catch-up job failed but the team restarted it and completed successfully. They're continuing to migrate the legacy tech to new platforms, so thanks for bearing with us!
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SJ@SJJHawks·
@danvantran Hey Dan. Do you know if the team encountered any issues? I haven't seen any updates the APR tool yet (either catch up or newly completed auctions).
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SJ@SJJHawks·
@danvantran Hey Dan. I noticed the APR tool seems to have stopped pulling in new auctions again after 2/6. That's the last date I see new auction results.
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks @PSAcard Unfortunately due to the way that the legacy system works, it won't be possible to backfill the missing data. We're looking into alternative ways to import the data, but at least all future data should be properly included. Apologies for that!
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SJ@SJJHawks·
@danvantran @PSAcard Hey Dan. I'm definitely seeing the newer data, but it doesn't look like the resync worked for the past month. All of the ones I checked are missing all of November data except for the last day or so.
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SJ@SJJHawks·
@danvantran @PSAcard Hey guys, I think the PSA APR tool might be broken again. I'm seeing a drop off in auction results after 10/31. The 89 UD Griffey is the easiest place to see this: psacard.com/auctionprices/…
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks @PSAcard It should be fixed going forward for sure. The team also tried to resync the past month, so everything should be there. Let us know if you see any missing results and we'll look into it!
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SJ@SJJHawks·
@danvantran @PSAcard Thanks Dan and team! I do already see a few new auctions showing up in the tool, so that's great. Will it slowly be pulling in auction results from the past month or just picking up new ones going forward?
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks @PSAcard The team found a few issues happening in parallel to cause this problem. We've addressed them and ran some tests (finished today) to verify that this won't happen again going forward. Let us know if you find any missing data. Thanks again for reporting!
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Dan Van Tran
Dan Van Tran@danvantran·
@SJJHawks @PSAcard We identified the issue and fixed it going forward as of 6/7. Backfilling missing data will have to be a separate effort, but the team's also working on that. Thanks again for reporting it!
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SJ@SJJHawks·
@danvantran @PSAcard Hey Dan. Has the team had any luck finding out the problem?
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SJ@SJJHawks·
@danvantran @PSAcard Hey Dan. Is the APR tool currently having any issues importing recent auction results? It seems a little more sporadic than usual. Thanks.
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