Design & Content

Tickets for our 2020 event have gone on sale! Save big this month with our super early-bird prices! content.design

“Start with trustworthy and it won’t necessarily be ethical. But start with ethical, and it will probably be trustworthy. So start with ethical.” – Berceste Kozanoglu @itsuxfaculty 💯 @dcontentconf #DCCSeven #DesignEthics #EthicalDesign #EquitableDesign

@VijaySPaul Canada is pretty great. Our founder, @hellofisher, is often up late so you can reach out to him 😂

It's like while I stay awake and eagerly read/watch all #DCCseven content, all it's organizers and participants are sleeping😭. And vice versa. When they have a blast, I am snoring away in Melbourne's winter. Might as well move to Canada just to watch it in real time😅

Natalie Dunbar on why content strategy is key to service design, since content can prevent massive service failures. And service design helps us deliver unified and efficient services holistically as opposed to component-by-component. @TheLiterati #DCCseven #sketchnotes

Important presentation by @wakuu on the imperative of equitable design. Design is both the expected outcomes and unexpected consequences. #DCCseven #sketchnotes

Great tips for creating psychological safety and supporting equity and inclusion at work by @wakuu: Amplify and uplift the voices of those less heard. Show up, slow down, and celebrate divergent perspectives. #DCCseven

“Content research is not the same as A/B experimentation. It’s not statistically significant - and that’s perfectly OK!” @JorgensenErica #dccseven

Brilliant to hear @TheLiterati reflecting on service backstage going wrong tipping over frontstage UX: why we should strategise and design more for the unhappy path. Too much to quote, luckily Natalie shared her blog post with us: clearvoice.com/blog/service-d… @dcontentconf #DDCSeven

@TiffanyIRL @halvorson UX is just UX theatre when it doesn’t include content research, strategy, design. We’re big believers in the intersection of content and design. ❤️

Incredibly thoughtful talk on #EquitableDesign from @wakuu at @dcontentconf: ”Design is both the expected outcomes and the unexpected consequences. As designers we must shoulder responsibility for that… create equitable designs.“ – Steven Wakabayashi #DCCSeven #DesignThinking

“Empathy cannot replace lives experiences.” @aribajahan at #dccseven @dcontentconf

“Learn from the work created by people outside of the dominant group.” @aribajahan dropping knowledge at #dccseven

@bencallahan up next at #dccseven speaking on design system maturity models! Here we go! 👏🏾👏🏾🙏🏽

Design + Content starts today! I'm celebrating by publishing my content style guides recipe in The UX Cookbook. theuxcookbook.com/Content-style-… #DCCseven #contentstrategy #styleguides

Incredible talk from @redsesame on practicing good IA in a bad world. Our digital systems reproduce our cultural systems, and we need to address the systems not the symptoms. #DCCseven #sketchnotes

Behind the scenes at #dccseven 😀

Find out more at content.design, follow @dcontentconf and check out this year’s hashtag #DCCSeven.

Curious about how to craft meaningful product experiences with real user feedback? I'll be on a panel at @dcontentconf discussing the importance of integrating user research and data to help inform your content and design decision. Get your tickets: lnkd.in/emb9ZvB

After a long break, back with my @TypewriterMedia newsletter. Main article: Copywriting vs #ContentWriting: Differences, Skills & Careers Additional reading/resources thanks to @infobeautiful, @ContentDesignLN, @dcontentconf & @jrc_collins Do read bit.ly/TMnewsletter41