Document360

Here is What's New in Document360 See it all in action - lnkd.in/gTKeWmSt #documentation

𝗠𝗲𝗲𝘁 𝗘𝗱𝗱𝘆 𝗔𝗜 𝗖𝗵𝗮𝘁𝗯𝗼𝘁. A unified AI support system that connects your knowledge base, Freshdesk/Zendesk tickets, and files to deliver accurate answers and cut repeat tickets. Explore Eddy AI chatbot in Action - lnkd.in/gTKeWmSt

🎯 This january feature release is built around a simple idea: Remove friction everywhere knowledge is created, discovered, and used. Try it out here - lnkd.in/gTKeWmSt #documentation #knowledgebase #technicalwriting

Big news! 🎉 Document360 is officially a @sourceforge Winter 2026 Category Leader. 🏆 We owe this milestone to our incredible users. Thanks for the trust, feedback, and support. 🚀 #documentation #bigwins

🎙️ New episode of the Knowledge Base Ninjas podcast is live! Learn about writing for AI and humans. Checkout the full episode - 👉 Apple Podcast- apple.co/2Y2MUHg 👉 Spotify - spoti.fi/3h93Tzf 👉YouTube - youtu.be/aQSZBbSqSTo?si…

🚀 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝟑𝟔𝟎’𝐬 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐖𝐫𝐢𝐭𝐢𝐧𝐠 𝐂𝐨𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞 𝐢𝐬 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 𝐓𝐞𝐥 𝐀𝐯𝐢𝐯! Join us for an afternoon where we explore how AI is shaping the future of documentation. Register now - lnkd.in/gCMhYSr6 #Israel #TelAviv

🏆 𝐓𝐡𝐞 𝐰𝐚𝐢𝐭 𝐢𝐬 𝐨𝐯𝐞𝐫! 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭360 𝐆𝐥𝐨𝐛𝐚𝐥 𝐖𝐫𝐢𝐭𝐞𝐫𝐬’ 𝐀𝐰𝐚𝐫𝐝𝐬 𝐰𝐢𝐧𝐧𝐞𝐫𝐬 𝐚𝐫𝐞 𝐟𝐢𝐧𝐚𝐥𝐥𝐲 𝐡𝐞𝐫𝐞! 👉 Know more about the winners here: lnkd.in/dfxc8F7p #Document360GlobalWritersAwards #Document360 #technicalwriters

That's a wrap!

✨ Document360 Wrapped 2025 2025 was a year of impact, momentum, and collaboration. Thanks to our customers and team for making it possible. 🚀 Here’s to building, scaling, and reaching new horizons ahead. [Contd..] #Document360 #2025Wrapped

🎧 New Podcast Episode Is Out Learn why being deeply user-obsessed is the key to effective documentation. 👉 Apple Podcast- apple.co/2Y2MUHg 👉 Spotify - spoti.fi/3h93Tzf 👉YouTube - youtu.be/J_zpr4-DgCo?si…

Duplicate content silently slows down your documentation. Fix that effortlessly with Duplicate Content Detection. Find repetitions, compare versions, and convert them into reusable elements for consistent updates. See it in action Explore here - lnkd.in/gTKeWmSt

Milestones are made of people, passion, and persistence. 💜 Here’s a peek at how we celebrated reaching $10M ARR together, as a team, and full of joy! #Document360 Kovai.co #TogetherWeGrow

𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝟯𝟲𝟬 𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 $𝟭𝟬𝗠 𝗔𝗥𝗥 𝘁𝗵𝗲 𝗕𝗶𝗴 𝗪𝗮𝘆! Dressed in Kovai.co with purple balloons, to shape a $10M formation that symbolized how far we’ve come, every second felt special. A special thanks to our customers. #SaaS

📢 New Podcast Episode Is Out! Learn more about why domain knowledge matters in technical writing. Podcast- apple.co/2Y2MUHg Spotify - spoti.fi/3h93Tzf YouTube - youtu.be/J0HpFMTOs_E?si…

🚨 𝐁𝐈𝐆 𝐅𝐄𝐀𝐓𝐔𝐑𝐄 𝐃𝐑𝐎𝐏!🚨 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 𝐃𝐮𝐩𝐥𝐢𝐜𝐚𝐭𝐞 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐃𝐞𝐭𝐞𝐜𝐭𝐢𝐨𝐧 If you’re involved in building or maintaining documentation, this one’s built for you.

We’ve officially wrapped up the voting phase of the Document360 Global Writers Awards with 100K+ votes from our global community. 🎉 Stay tuned for the winners announcement.

GenAI-powered chatbots and AI agents are transforming self-service. But with this shift comes a new responsibility: understanding how AI makes decisions. Learn more : lnkd.in/dXPAbHhN

✨ What an amazing evening at our Berlin Meet-up! A big thank you to everyone who joined us for “Building help sites for product adoption” last Friday. We look forward to more such conversations.