Groupon

@somemorebs Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon Apparently, my account is locked, and I'm supposed to contact customer support to resolve the issue. Unfortunately, Groupon makes it impossible to contact them directly through their website. It's bewildering how a customer-focused company can be so inaccessible.

@DrDuaneMiller We’re sorry to hear about your concern. Please send us a direct message with your order details, and our Social Care team will be more than happy to review this for you today.

Wow. @Groupon has really gone down hill. I need a refund for a Groupon for a business that has gone out of business. I’m with the AI which is slow and stupid. Like, tell me the business and their information and it’s all there in the actual Groupon.

@_heyyjessee_11 We sincerely apologize for the extended wait time you have experienced. We have now replied to your direct message. Please get back to us with the necessary details so we can assist you further. Rest assured, we are committed to resolving your concerns promptly and effectively.

@Groupon It’s been over an hour and I have yet to have anyone message me

@Groupon I “chatted” with your ai bot yesterday about canceling and getting my refund for a Groupon I purchased. I have yet to see it cancelled nor have I gotten any emails referencing that I was cancelled. Help please

@ScottNations Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon I tried to use Groupon again after a long absence and it was once again a scam. Nobody to blame but myself.

@alexyss01 Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

Dream Groupon deal: a date with this winner! 💚

@HotRoz Please send us a direct message mentioning your email address linked with your Groupon account and a short description of the issue. Our Support team will definitely assist you.

@Groupon I think your AI customer support has lost its mind. I contacted support to ask about pricing that is seven dollars difference within a few hours. It basically said that I was stupid. I have been using Groupon since the inception of the app. Groupon needs to do better.

@MikEy_Vra It seems that you've already sent us direct message, we have replied back to you.

@Groupon How do I send a direct message

@Groupon ok Groupon I see my message was ignored.

@MikEy_Vra Once we send a direct message, our Support team will definitely assist you.

@Groupon I sent you guys a direct message

@MikEy_Vra Once you send a direct message, our Support team will definitely assist you.

@Groupon I sent a direct message already

@antunez795 Por favor, envíenos un mensaje privado indicando la dirección de correo electrónico asociada a su cuenta de Groupon y una breve descripción del problema. Nuestro equipo de soporte le ayudará con gusto.

@Groupon cuando vais a abrir la web? He gastado 90€ en un cupón y no puedo ver mi código por qué da error la web

@N1GHTCRAWLER9 @OnTheGroupHub Please send us a direct message mentioning your email address linked with your Groupon account and a short description of the issue. Our Support team will definitely assist you.

@Groupon I need help finding my order please

A deal for a certain actor…

@MikEy_Vra We’re very sorry to hear about the difficulty you're experiencing with using your promotional code. To ensure we can resolve this issue promptly, please send us a direct message. Our Social Care team is ready and eager to assist you today.

@Groupon why can’t I use my promotional code?

@N1GHTCRAWLER9 Hi! We’re sorry for any trouble you’ve experienced with your Groupon purchase. Please send us a Private Message to let us know the email address that you use with your Groupon account and our Social Media team will be happy to review this further.

@naomirwolf Hi! We’re sorry for any trouble you’ve experienced with your Groupon purchase. Please send us a Private Message to let us know the email address that you use with your Groupon account and our Social Media team will be happy to review this further.

Hey @Groupon, have you gone from being a cool app to a total scam? I am trying to redeem two different Groupons. Both merchants say they won’t honor them and to ‘call the company’. But Groupon now has no customer service phone number, only an AI portal that keeps erasing the issue I type in. This is a scammy way to run a business. Please get back to me. Should I be warning people away from your platform?

@fishtale13 @helpgroupo11539 Please send us a private message mentioning your email address linked with your Groupon account and a short description of the issue. Our Support team will definitely assist you.

@Groupon I cannot change my location from Chicago to New Jersey. I have tried preferences local address all kinds of stuff and yet you still send me local Chicago deals. What a pita. I just put you into the junk box.

@fishtale13 @OnTheGroupHub Please send us a private message mentioning your email address linked with your Groupon account and a short description of the issue. Our Support team will definitely assist you.

@fishtale13 Please send us a direct message mentioning your email address linked with your Groupon account and a short description of the issue. Our Support team will definitely assist you.

@loremipsummed Hi! We’re sorry for any trouble you’ve experienced with your Groupon purchase. Please send us a Private Message to let us know the email address that you use with your Groupon account and our Social Media team will be happy to review this further.

@Groupon A merchant isn't picking up although I called 3 times, and all your CSA said was that they are still in business, and wouldn't refund me although I spent $200. Not only that, seems like the merchant runs an escort service. Wth? Give me a refund!