ID.me

@pimcarlos3 Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme I lost my email can you help me

@kocosports Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@RapidResponseVA @IDmeSupport @IDme Why is your system broken? Do you have a human in Japan I can meet face to face?

@priyankavsetty1 Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme is your customer support nonexistent? I have been trying to reach someone or get a reply past 3 days.

Read the full release here: network.id.me/press-releases…

We're excited to announce that Gary Sun will be joining @IDme as Chief Marketing Officer. Gary joins @IDme as we continue our next phase of growth—with more than 165M users and nearly 90M verified to federal standards—making it the largest U.S.-based digital identity wallet. Welcome to the team, Gary.

.@IDme's Co-Founder & CEO @Blake_Hall, spoke at the 2026 @VanderbiltU Army ROTC Military Ball earlier this month, sharing how his Army experience—and the leadership lessons it taught him—shaped his mission to build @IDme. From helping veterans access federal services to unlocking retailer discounts, @IDme’s digital wallet goes a long way to making online access simpler and safer.

@realkelli66 Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme This is a disaster. I feel horrible for older folks who cannot navigate the onerous steps to access their IRS account. I’ve tried at least eight times to get “verified” and failed each time despite all my information being accurate. I’m completely stuck now.

It's tax season, and filing is only part of the picture. With @IDme digital wallets, millions of Americans securely sign in to IRS.gov to: 🔐 Get an IRS Identity Protection PIN (IP PIN) 📄 Access tax transcripts and past returns 💵 Check refund status As fraud and identity theft grow more sophisticated, now is the time to sign up for an @IDme digital wallet to transact safely online.

@bluewichita Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme @googlecloud How can I contact higher lever support for ID.me? I am locked out and do not receive the emails that support says I should be getting. AI says my records are probably corrupted but how can I fix this? I have spent day on this. Military family member here.

160M+ users and growing. We rebuilt our data foundation on @googlecloud to keep up. Now, features ship in days not weeks, fraud analysts work in real time, and systems can handle 10-20x the load they used to. @IDme's Kevin Liu tells the full story 👇

@kocosports Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme @Blake_Hall How many vets lost money or their lives for your flawed system? Do better.

ID.me Founder and CEO @Blake_Hall issues an important statement around "1 to Many" check on selfies to combat identity theft. To learn more about the example of Eric Jaklitsch of New Jersey referenced in the statement below, visit: bit.ly/35kceid

@MzBossy512 Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme @Blake_Hall Can you help with better services? I believe this is how people “go over the edge”

Meet Joan Rodriguez-Vogel, Special Assistant to the CEO at @IDme. After 12 years on Capitol Hill, Joan now supports our Founder and CEO @Blake_Hall keep priorities moving and follow-through strong—so @IDme can stay focused on keeping people safe online while making it easy to access benefits and essential services. We’re proud to spotlight team members like Joan who help make that impact possible.

@funkselekta Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme your customer service is total crap. It appears that the IRS, uses you people to access their site. Your people don’t even know how to basic troubleshoot a customer issue, or duplicate a simple issue such as going thru in creating an account to understand what’s going on

@schmoley81962 Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme @googlecloud Scumbags

@kikorich Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme @googlecloud Really bad service

@mecale09 Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDmeSupport @IDme My identity verification for @uspto is stuck for 48+ hours (Ticket 0ZNK4E-MR0KZ). I have a speech impairment and cannot call support. I need access to a Video Chat agent immediately to show my Turkish Passport. Help me exercise my filing rights!

@leerupert5 Hello, Thank you for reaching out, we apologize for any issues caused. Please send us a Direct Message with the email address or phone number you use for your ID.me account. We look forward to helping you. Thank you, ID.me Member Support

@IDme do you have anyone in support?