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Notice: Claim Site Technical Challenges Resolved with Comprehensive Mitigation Plan The WELL3 team would like to address the technical issues and enhancements that occurred on July 3, 2024 during the initial claiming phase of the $WELL, and outline our mitigation plan to ensure a seamless experience for our community. Issues Addressed on July 3, 2024 Claim Delay Issue: We discovered technical issues in the claiming process during the announced claiming period, which caused a delay for our holders' abilities to claim their tokens. During this downtime, our team worked diligently to identify and rectify the problem. We promptly unveiled the root cause and implemented a fix to ensure that users from the Public Rounds, Strategic Rounds, and NFT holders could resume claiming their $WELL tokens at well.eco. We understand that this delay was frustrating, and we sincerely apologize for any inconvenience caused. Percentage Allocation Discrepancy: Some holders did not receive the correct percentage at the claiming site. The issue has now been resolved, and the correct percentage allocation is accurately reflected on the website. To enhance transparency, we have implemented a dedicated ticketing system for reporting claiming issues on our Discord. In addition, we would like to provide some clarifications on following points: - After investigation, there was approximately $2 million in trading volume before the claiming period commenced. WELL3 understands the community's concerns regarding the market activities prior to the claiming period, and would like to assure that the allocation of $WELL is strictly following the predetermined token distribution plan. This distribution plan includes pre-allocated tokens distributed to different parties for marketing and partnership purposes. - The raise from NFT mints and the Public Sale are fully locked on-chain as treasury. Our project holding balance remains intact. etherscan.io/address/0x172A… - WELL3 has noticed an unverified tweet with a screenshot circulating online regarding high-price transactions. We would like to clarify that this information is inaccurate. We deeply appreciate your trust as we strive to maintain transparency and integrity. Compensation Policies Addressing Technical Issues Understanding that $WELL is a co-creation with our community, we have implemented a community refund program to cover gas fees incurred due to these technical issues. Specifically, users who claimed at well.eco between July 3 and July 9 will receive 100% compensation for their preliminary set up gas fees. This decision was made to address the elevated gas fees resulting from the high demand and increased network activity during this period. Users will receive the refund directly to their wallets; no further action is required from them. To effectively address these issues in the future, the WELL3 team will expand with more comprehensive technical support and implement enhanced monitoring systems to promptly identify and resolve any potential issues. Long-Term Program: $WELL Boosting WELL3 has introduced a Boosting mechanism at well.eco to encourage long-term holding and participation. The WELL3 community will be able to earn points that can be redeemed for exclusive ecosystem airdrops including tokens and rewards from our partners. Additionally, Boost points can be used as tickets for community events and contests, providing opportunities to receive unique prizes. This program is designed for the long term, with more rewards and benefits to be announced in the coming months to further enhance user engagement and participation. We sincerely apologize for any inconvenience caused by the recent technical issues. WELL3 remains committed to its community and will continue to work tirelessly to enhance the functionalities and rewards of our ecosystem. Your support is invaluable to us, and we deeply appreciate your patience and understanding.