LightInTheBox

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LightInTheBox

LightInTheBox

@lightinthebox

My World Store. Explore the world through shopping

Worldwide Beigetreten Mart 2009
1.1K Folgt386.1K Follower
LightInTheBox
LightInTheBox@lightinthebox·
@lnpcriminals @Aushiker @slpng_giants_oz Hi, sorry to hear that, we really care about your feelings, have you tried to submit a ticket to contact our customer service for help?We will try our best to help and make customers be happy.
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LightInTheBox
LightInTheBox@lightinthebox·
@l_Dami_l @AliExpressES Lamento oír eso, por favor entienda que el tiempo de proceso de reembolso depende de su banco, ¿ha confirmado con su banco, es muy anormal que tome tanto tiempo, ha presentado ticket para que podamos ayudar a comprobar más?
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Damian
Damian@l_Dami_l·
@AliExpressES lo vuestro es una verguenza , en lugar de dar un servicio soys un Banco , es increíble que un reembolso de un articulo devuelto tarde más de 30 días, no aconsejo esta plataforma, eh usado @lightinthebox me hizo el reembolso el mismo día
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Bonnie Berko
Bonnie Berko@BonnieBerko·
@lightinthebox Hey @lightinthebox since you have no human customer service, let's cancel my order. My item probably won't show up any time soon so I will buy from another company. I cannot give up hours of my time to reach out to you, and I am not paying X to verify me.
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LightInTheBox
LightInTheBox@lightinthebox·
I apologize for any inconvenience, I would like to help you better in a faster and more personalized way. Please send us a private message with your order number and a brief summary of the case, our customer services will be happy to help you solve the issue.
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Monikis
Monikis@MonikBR·
@QualityPostCC pésimo servicio , al parecer es una constante. Según intentaron entregar mi paquete y ni una llamada . Llevo muchas llamadas y no hay manera que resuelvan. @lightinthebox
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LightInTheBox
LightInTheBox@lightinthebox·
@Joostnietsmeer Hi, you can login Lightinthebox via your Paypal account,or submit a No order ticket to get our customer service's help! Have a nice day!
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Joost
Joost@Joostnietsmeer·
@lightinthebox how can I track my order without a account? I paid with PayPal.
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LightInTheBox
LightInTheBox@lightinthebox·
@MonikBR @QualityPostCC Estimado cliente, Sentimos sinceramente oír eso, ¿podría indicarme el número de pedido o enviar un ticket para que nuestro servicio de atención al cliente le ayude, para que podamos seguir comprobando cuál es la causa de los problemas y ayudarle?
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LightInTheBox
LightInTheBox@lightinthebox·
@BalmontG Could you please tell me your order number here directly or submit a ticket to further check what caused the problems and resolve them?
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LightInTheBox
LightInTheBox@lightinthebox·
@Debs2500Reborn Dear Customer, we are sorry for that you have canceled the order after long waiting, Please kind understand there is a processing time before the products are shipped out, we have lots of products that could be shipped out within 24 hours,we also provide expedited shipping method
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LightInTheBox
LightInTheBox@lightinthebox·
@WordCertified Hi, don't worry, we have created a new ticket to follow up your case and help, please login your account to check our reply in ticket id=101556926
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Jerome Hartzog
Jerome Hartzog@WordCertified·
@lightinthebox If you look on the diagram I sent you you will see the order number. I cannot DM anymore for free on the new Twitter.
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Jerome Hartzog
Jerome Hartzog@WordCertified·
@lightinthebox your size 3XL t-shirts that you sold me recently are tight. I purchased from you previously comfortable shirts of the same size.
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LightInTheBox
LightInTheBox@lightinthebox·
@mattnahigian Hi, sorry to hear that, have to say, the shirt looks great on you! May we know why it costs a lot to dry-clean? If you received the product with stain, you can send the picture to us we will pay for it after confirming that.
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Matt Nahigian
Matt Nahigian@mattnahigian·
My new jacket from ⁦@lightinthebox⁩ cost me more to dry clean than it was to buy!
Matt Nahigian tweet media
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LightInTheBox
LightInTheBox@lightinthebox·
@StellaLuckie Hi, really sorry to hear that, have you contacted with us about the refund? If not, may we have your order number so that we can follow up and issue the refund?
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Stella Luckie
Stella Luckie@StellaLuckie·
@lightinthebox I sent back 3 pairs of shorts nearly 4 weeks ago? I have NOT had a refund?
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LightInTheBox
LightInTheBox@lightinthebox·
@JohnHirst11 Hi, sorry to hear that, Please understand there is a processing time and delivery time, if the golf shirt was a design product, it will take longer process time, if the order or the delivery was delayed, please send us a private message with your order number so that we can help.
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John Hirst
John Hirst@JohnHirst11·
I bought golf shirt recently….good style and price. Nightmare delivery 🚚….. took over 3 weeks Take care with ‘ light in the box ‘ @lightinthebox
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LightInTheBox
LightInTheBox@lightinthebox·
@WordCertified Dear Customer, Sorry to hear that, would you please send us a private message with the order number so that we can follow up and help?
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Jerome Hartzog
Jerome Hartzog@WordCertified·
@lightinthebox The order on the left was the first one. Beautiful material, the one on the right itchy material. I was expecting the same material.
Jerome Hartzog tweet mediaJerome Hartzog tweet media
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LightInTheBox
LightInTheBox@lightinthebox·
@Jtte20 @canadasteve1 Hi, very glad to hear that! feel free to contact us again if there is anything we could help! Have a nice day!
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LightInTheBox
LightInTheBox@lightinthebox·
@ahalim12 Oh, I see, please understand our size chart was provided by different suppliers, which makes the size chart not the same each other, if you have any questions about the size, you can always contact us to confirm or submit a Q&A on the product page, we will help to choose size
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LightInTheBox
LightInTheBox@lightinthebox·
@seanasmith51 Hi, sorry for the late reply, would you please tell us the order number so that we can further check and help?
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Seana Smith
Seana Smith@seanasmith51·
@lightinthebox I ordered some stuff 2 weeks ago. Can you check on why its not here yet?
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