Meetup Support

@Dirtball99 Hey @Dirtball99 , you can reach our Support at any time through the dedicated contact form: meetu.ps/3jCFqW. Fill in the right category and create your ticket to get a first response. If that doesn't help, feel free to reply so one of our agents can take a closer look!

Has anyone ever tried to reach @meetup_support and received a response?

@laurabbaker Hey Laura, if you've already submitted a ticket, our Support will look into it. If you have received an auto-reply asking for details or providing instructions, please reply to it by following the steps it lists to reopen your case and have an agent intervene. Thank you!

@meetup_support Why is it impossible to contact a live person directly at Meetup? I have a question not answered on your (no service) customer service help center.

@serugo Hi Moses, we're sorry to hear you didn't receive the emails that our Support team sent in reply to your messages! To help you cancel your subscription, please reply to the last email we sent to you yesterday, specifying what you'd like to do with the group you organize. Thanks!

@meetup_support Cancel my subscription with IMMEDIATE effect. Why does one have to jump through so many hoops just to rid themselves of your extortionist platform?

@Jason0286362155 If you've already submitted a ticket, our Support will look into it. If you have received an auto-reply asking for details or providing instructions, please reply to it by following the steps it lists to reopen your case and have an agent intervene. Thank you!

@meetup_support Hello. I need help with an issue

@Jason0286362155 Hey there, we're very sorry to hear you're having issues with Meetup. You can file a bug report explaining your experience through the relevant contact form: shorturl.at/sjOj3. Our team will take it up from there and prioritize a fix. Thanks in advance!

@Pen69411Valerie Hi Valerie! To start, we recommend you follow the steps outlines in this article, which provides useful tips to look for events in your area: shorturl.at/jhtDA. Ensure you keep your interests updated to be notified of fun groups near you! shorturl.at/FpGE4 :)

@meetup_support Hi MeetUp. Question: I'm concerned about the age restrictions on some of your groups. Also I love going out for womens group events roller skating , going to the beach, dining out. I've no social life but I'm a very nice woman. Guide me on how to search?

@vishalishere Hi there, to get assistance with your case you can file a ticket for our Support team here: shorturl.at/eqmWq. Make sure you log in to the right account before you send it! We'll be looking our for your request.

@meetup_support i need help irgently. My membership wad downgraded from my group from organizer to member, this needs to be resolved asap

@Joannadoula1 Hey Joanna, if you have any doubts about what you're being billed for, feel free to check out our article about it! shorturl.at/Tok72. If you still have doubts, don't hesitate to reach out to our Support team: shorturl.at/FkaAT. Have a nice day!

@meetup_support hi there I urgently need a refund that was taken from my account today. I was meant to unsubscribe but forgot. Please can someone get back to me. Thank you

@jxshram Hey Alfie, to better understand your case and get all needed details about your account, don't hesitate to reach out to our Support team: shorturl.at/b1KDS. Have a nice day!

@meetup_support Hi, I currently run admin for a meetup pro account and find whenever we attempt to create a new group it is grouped under a different a company. How do we the name of this?

@winsor_f Hey Susan, if you have any doubts about what you're being billed for, feel free to check out our article about it! shorturl.at/Tok72. If you still have doubts, don't hesitate to reach out to our Support team: shorturl.at/FkaAT. Have a nice day!

@meetup_support I cannot figure out why I’m charged $4.95 for meetup; is that to organize groups or to just be in Meetup, and for what length of time? How do I cancel?

@ColeTerlesky Hey there, we're very sorry to hear this. You can file a bug report explaining your experience through the relevant contact form: meetu.ps/3r6k0F. Our team will take it up from there and prioritize a fix. Thanks in advance!

@meetup_support I think there is a bug on the android organizer app that causes any changes to a single event In a series to always apply to all events in that series.

@highyellabella1 Thanks for your message! If you've already submitted a ticket, our Support will look into it. If you received an auto-reply asking for details or providing instructions, please reply to it by following the steps it lists to reopen your case and have an agent intervene. Thank you!

@meetup_support hi, lm an organizer and l need help with my payment.

@sumatsgottagive Hey there, we're very sorry to hear this. It's possible that the group's organizer closed discussions for the group, but if this is not your case you can file a bug report here: meetu.ps/3r6k0F. Our team will take it up from there and prioritize a fix. Thanks in advance!

@Superbuddha Hey there, we're very sorry to hear this. You can file a bug report explaining your experience through the relevant contact form: meetu.ps/3r6k0F. Our team will take it up from there and prioritize a fix. Thanks in advance!

@16BitMiker Hi there! Based on our records, your request was managed by our Support team. If you need further assistance, don't hesitate to reply to our last email! We'll be happy to help. Enjoy the rest of your day in the meantime!

@BuchheimRonald Hey there, we're very sorry to hear you've been struggling with your events' waitlists! You can file a bug report explaining your experience through the relevant contact form: meetu.ps/3r6k0F. Our team will take it up from there and further investigate. Thanks in advance!

@meetup_support I'm an organizer using a mac computer. In the past week, I was no longer able to move members manually from the waiting list to the going list. What happened? Is there some way I can still do this? Thank you, Ron

@d_kaspar10899 Hi Kaspar, we're very sorry to hear our previous replies didn't reach you! Could you confirm that you have received our last email and keep the conversation going in that thread?

@ValenciSk Hey Stephen, it looks like you might be on an older version of our app! Please try and update it to the latest version available—that should help you get rid of the error message you're seeing :)

@meetup_support I keep receiving this message when I try to schedule an event on my Meetup account, so I haven’t been able to schedule Meetup events for my group since last night. The other features on my account work just fine. Can you help me with this issue?

@pablogavi312 Hey Pablo, it looks like you might be on an older version of our app! Please try and update it to the latest version available—that should help you get rid of the error message you're seeing :)

Thanks for your continued patience with us on this matter. Great news -- you can log into your Meetup accounts via Facebook once again. If you continue to experience problems, please don't hesitate to contact our Support Team.

@OldWorldOrdered Hey there! You can unsubscribe at any time from your Meetup account, but if that doesn't work you're welcome to reach out to our Support through our contact form—just select the right category and fill in all the other fields: meetu.ps/3jCFqW. Have a lovely day!

@meetup_support Why do you make it so hard to cancel a subscription?