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11 posts


@mswtoken Yes you find on your package description @Hajj_nusuk
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@Hajj_nusuk tried to book a package but was told payment has failed. There are definitely enough funds in the account but received the same message 4 times. Please can you help?
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@MrHaq15 @hammoudamo السلام عليكم guys
When you filled in the visa what did you put as the “journey number”?

@sez8922 @hammoudamo @MrHaq15 @Sabiina_x @nSayne23 @Hajj_nusuk This is the same for me, inshaAllah it works out the deadline is close to the number of days international transfer takes. Not sure why nusuk doesn’t give a bit longer especially with bank holidays
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@hammoudamo @MrHaq15 @Sabiina_x @nSayne23 @mswtoken @Hajj_nusuk Thank you, I’ll try calling them. we transferred on Friday afternoon from the bank but they said it would take 3 working days, which makes me nervous as that takes us to a day after our Nusuk deadline
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@MrHaq15 @hammoudamo @Hajj_nusuk Alhamdullilah have you got any confirmation email from nusuk or you mean it’s just confirmed from your bank side?
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@mswtoken @hammoudamo @Hajj_nusuk Alhamdullilah went through this morning. @hammoudamo confirmed his went through yesterday
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@MrHaq15 @Hajj_nusuk No problems bro, insha Allah our patience pays off, let me know how it goes..
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@mswtoken @Hajj_nusuk Thank you so much. I've done the same and now I'm also awaiting payment too. I'll see if HSBC allow it on the app and if not, I'll pop in store too
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@MrHaq15 @Hajj_nusuk So now I’ve got to transfer 50% of the money by a certain date and if I do t I’ll lose the reservation basically. Better choice for me as I wasn’t getting anywhere with the credit card option kept cancelling for me
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@MrHaq15 @Hajj_nusuk When you do transfer it puts it as awaiting payment and you get few days to transfer it over. I’m doing that for now and going to go bank and do it
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@virginmedia I have and doesn’t go further, just says there is work and goes on a loop. How can I get someone to come and fix this? It is not acceptable to have the Wi-Fi drop throughout the day constantly
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@mswtoken I am so sorry to see this! Can I ask if you have called us at all on 0345 454 1111 so a member of our team can take a look? ^AC
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