Rich Webb

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Rich Webb

Rich Webb

@realrichwebb

The PerformanceNinja. Your business runs on people. It should run on systems. | AI & automation builder for service businesses | Automation Geeks ↓

London, UK Beigetreten Eylül 2023
182 Folgt12.3K Follower
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Rich Webb
Rich Webb@realrichwebb·
If you work for yourself and struggle to manage your time, read this:
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Rich Webb
Rich Webb@realrichwebb·
An agent with access to ten tools can still be less useful than one with two tools and a clear route to done. Capability is not the same as judgement. Scope is what makes autonomy usable.
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Rich Webb
Rich Webb@realrichwebb·
Practical tip: after every workflow change, run one normal record and one awkward record. Empty fields, duplicate contact, odd attachment. If the awkward one passes, you have earned more confidence.
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Rich Webb retweetet
Rich Webb
Rich Webb@realrichwebb·
Solepreneurs, if you want to be more efficient, read this. 7 Extremely effective strategies to boost your business productivity:
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Rich Webb
Rich Webb@realrichwebb·
Unpopular view: real-time is not always better. Some work should wait, batch, and arrive as one clean digest. Instant updates can create more interruptions than value. Fast only helps when action is urgent.
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Rich Webb
Rich Webb@realrichwebb·
The strongest automation case is usually risk, not speed. Missed renewals, duplicate records and forgotten approvals cost more than the minutes spent doing them manually. That is where ROI hides.
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Damián🦞
Damián🦞@fagamericano·
A little preview on how I can admin 500+ @openclaw gateways in the cluster:
Damián🦞 tweet media
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Rich Webb
Rich Webb@realrichwebb·
A status meeting is often a manual reporting system wearing a calendar invite. If the same updates are read out every week, automate the summary and spend the meeting on exceptions.
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Rich Webb
Rich Webb@realrichwebb·
Practical tip: add a kill switch to important workflows. A simple config flag that pauses writes can save you when a vendor API changes, a bad import lands, or a rule starts firing on the wrong records.
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Rich Webb
Rich Webb@realrichwebb·
Contrarian take: AI-first is a weak operating principle. Start workflow-first. Then use AI only where judgement, ambiguity or messy inputs justify the extra cost and risk. The order matters in production.
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Rich Webb retweetet
Rich Webb
Rich Webb@realrichwebb·
I left my 9-5 to become an entrepreneur. You can too by following these 4 simple steps:
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Rich Webb
Rich Webb@realrichwebb·
Why this matters: automation turns policy into default behaviour. If every refund, renewal or lead handoff follows the same rule, quality no longer depends on who remembered the process today.
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Rich Webb
Rich Webb@realrichwebb·
Efficiency improves when work has a visible home. A task in an inbox competes with every other message. A task in a queue has age, owner and status. That difference changes behaviour.
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Rich Webb
Rich Webb@realrichwebb·
The fragile part of a workflow is often the quiet transform. A date becomes text, a phone number loses its country code, a status gets renamed. Small changes travel far when nobody validates the handoff.
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Rich Webb
Rich Webb@realrichwebb·
Useful AI agents need a working agreement, not just a task. What data can they use, which actions are allowed, when should they stop, and where do they leave notes. That agreement is the product.
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Rich Webb
Rich Webb@realrichwebb·
Practical tip: treat repeated manual cleanup as operational debt. Name it, count it, and choose whether to pay it down. Invisible fixes are easy to ignore until they become somebody's job description.
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Rich Webb
Rich Webb@realrichwebb·
Why this matters: automation sets a quality floor. The routine check runs every time, even when the team is busy. It turns best practice into default behaviour, not a thing people remember if they can.
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Rich Webb
Rich Webb@realrichwebb·
New workflow process with AI: 1. Wish that there was an app that easily displayed my token usage. 2. Remember that I can now just build it myself! 3. Decide I should probably quickly ask my OpenClaw Agent to research and see if someone else has already done it, just in case. 4. Of course, @steipete thought of this before me. 5. Install his app. (He probably built it back when tokens were his limiting factor!)
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