Robin Thakral

@flipkartsupport @jaagograhakjago @JaagoGrahak @Flipkart @GyanTherapy Call for accountability This isn’t just a price issue. It’s misleading resolution + wasted time + false promises. I’m still without my ladders, lost my Diwali prep, and got only 600 coins, which is worth nothing on that product. We need accountability, not auto-replies. #Flipkart

@flipkartsupport @jaagograhakjago @JaagoGrahak @Flipkart So basically, Flipkart delays responses until prices go up, then calls it “resolution”. Is this how you handle loyal customers? I've been shopping here for 12+ years, 8+ years as Flipkart Plus — yet this is the treatment. @gyantherapy, please look into this 👇 #ChorFlipkart

This is how @flipkart treat decade-long #FKPlus customer and ruin Diwali. I placed Order : OD335646123190785100 on Oct 5. After 10 days of 'various follow-ups' and NO dispatch, you cancelled my main items (2 ladders) on Oct 17. My family is left disappointed. (1/6) #Flipkart

My earlier order issue still stands unresolved, and now this new loot game by Flipkart. Brave chor indeed👏 @gyantherapy @digitindia @TechBurner @GauravChaudhary @DesiFiedTech @thekushalmehra — time we talk about how India’s biggest e-com treats loyal users! #CustomerAwareness

No notification. No warning. No refund of ₹7, even if I cancel instantly or place an order by mistake. This is not about ₹7 — it’s about trust & transparency. If a customer cancels on time, what’s this charge for? Attaching proof below 👇 #ChorFlipkart #FlipkartLoot

Hey @Flipkart @FlipkartSupport — first you mishandled my order issue & failed to resolve even after escalation. Now I notice another loot pattern 👇 Even if an order is cancelled within minutes, you keep the ₹7 platform/processing fee. #FlipkartScam #Flipkart #CustomerRights

@flipkartsupport @Flipkart @jagograhakjago @consumercourtin Appreciate the 600 SuperCoins with 1 month validity, @flipkartsupport, but that’s not a fix. Price gap = ₹702 ( 2678-1976 ), and only 100 FK coins can be used per order. Please process real ₹ compensation, FK Gift card, or let me reorder the ladder at the original price.

@flipkartsupport @flipkartsupport Thanks for the DM reply, but this isn’t a resolution. @Flipkart @jagograhakjago @consumercourtin

@flipkartsupport @flipkartsupport I’ve already shared the details privately within minutes of your DM. It’s been over 20 mins now, and no update or call yet. Please assign a senior escalation manager — this issue needs resolution, not silence. Order ID: OD335646123190785100

@robinthkral We've just replied to your DM. Take a quick peek. We are concerned as we see that you've shared order details, on a social platform and the details can be misused. To ensure your privacy, please delete these details from the social platform. twitter.com/messages/compo…

I reject the 150-coin insult. I demand @Flipkart & @Walmart: 1️⃣ Fulfill order OD335646123190785100 at the original price. 2️⃣ Restore my lost offers (HDFC & cashback). 3️⃣ Compensate for the stress and failed service. #ConsumerRights #FlipkartFail #BreachOfContract (6/6)

@flipkartsupport I spent 45 MINS on call with your team today. The 'best' resolution they offered? 150 Supercoins. ...BUT only if I re-buy the item (at the new price!) and it gets delivered in 10days. This is a JOKE. You couldn't deliver in the first 10 days (Oct 5-15)! (5/6)

@flipkartsupport I am waiting for a call from a senior manager to discuss a real resolution, not the insulting 150 Supercoin offer I received earlier today.

@flipkartsupport Have DMed you the details as requested. I will not be deleting my tweets or the Order ID/AWB numbers. They are a factual record of my case and contain none of my personal information.

@Theahirr_ and i used to think that they are AI-enhanced over the telecasted video

Our whole life was lie😭

@sliceit_ &robin.thakral Happy new year @sliceit_

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