Sonos

@DaveEvansJr We hear you, Dave, and we'll pass along the feature request!

@Sonos more than anything I just want the ability within the Sonos app to add all Apple Music songs and shuffle randomly. It’s crazy to think I need to add all 3,800 to a playlist for that to work.

@Jameshay1231 Got it. It should be linked to our Sonos account. Before completing your purchase, make sure that you are signed into your Sonos account to have the discount applied.

@Sonos The discount was in an email. No code, says discount applied at checkout

@Sonos hello. You sent me a discount email but when I try and use it it takes me to the US store. I'm in the uk

@Fundamentallly Hi Neil - we haven't announced any plans to support Alexa+ on Sonos, but we'll certainly pass along the feature request.

@Sonos hi, will the Sonos era100 be getting Alexa + support. I see that it’s being deployed in the U.K. as of today, thanks

@matgorb Hey, we can definitely take a look and see what might be happening. Mind sending us a DM with your email and submitting a diagnostic? Here's how: support.sonos.com/article/submit…

@Sonos many TuneIn (new) stations are not playing for me, while the same ones are ok triggered from Sonos Radio. This includes custom url.

@charlesarthur Hey Charles, sometimes this issue can be due to a few different things. Feel free to send us a DM and we can take a look why it might be happening on your system.

Amazing. One of the things people complained about with the updated @sonos app was not being able to edit alarms. Two years on: still can't edit alarms. You can change stuff, but it isn't saved. Just astonishing.

@soonerncle @AppleMusic Hey Angela, is this happening when attempting to reauthorize Apple Music in Sonos? If it is, it should reroute you to the Apple Music app and walk you through the steps there.

Hey @sonos why are you not communicating with @AppleMusic ? Entering my correct password and getting locked out. Same ol ish

@MrSlaphead Very happy to hear that you found a solution! If you need anything, don't hesitate to reach out.

@Sonos It doesn't matter now, I discovered ibroadcast and have uploaded my library to that. So far seems to have worked

@Sonos I have been struggling to add my music library to my sonos app for several weeks now. I have up to date OS and the Sonos S1 controller app is up to date. I have followed the instructions re firewalls and still no joy. Any ideas or have I now got 4 paperweights?

@JoeSpignotti We'd love to investigate this further - shoot us a DM with your email address and we'll be happy to help!

@gottaluvmimi @Sonos @JoshuaDalzelle I was told by Sonos support not to use my iPhone because it doesn’t mesh well with cellular.

So is @sonos a dead duck now? No real effort to return aesthetic or functionality. Still a lot of expensive gear that barely works. Is there an alternative 3rd party software that gets it back to what it was a decade ago?

@MissWit We can help troubleshoot what might have been happening. Feel free to send us a DM with some more details.

@Sonos But don’t worry about that- Sonos controller screwed me up even more . Big party was yesterday. Months of prep & music mix work. I stupidly own 8 speakers. 1/2 thru the event, lists won’t reload, says network changing, queue all wonky unable to load etc 😩

@Sonos you get rid of crossfade as an improvement? What the actually ef is wrong with ya all?

@karleboy Hey Karl, we can definitely take a look and see what may be causing the issues. Send us a DM with some more details and we can go from there.

@Sonos your last system update has been a performance nightmare. Audio constantly dropping despite no network issues. #regression

@mattmartinjr @tconrad Hey @mattmartinjr - thanks for closing the loop, we're glad to hear this is was taken care of for you. We'll be here to help if anything else comes up!

@Sonos @tconrad Just to close this loop, @Sonos did reach out and resolve this issue, allowing me to use the discount. While this took longer than I would like, I appreciate the gesture!

@Sonos Extremely disappointed that you won't honor a discount that expired today due to a payment issue that prevented my order from processing last night, when the discount was still available. This seems unreasonable and very frustrating. Why?

@NiaApollonia If you're experiencing issues, shoot us a DM with your registered email address and we can help!

@Sonos you make it so hard just to log in, update, connect to Bluetooth! 😩

@Nytalite We're also happy to help via DM, especially if the issue is only occurring on your Sonos system.

@Sonos I just linked my @SIRIUSXM account, but I can’t get any channels to play. What should I do?

@BORO_1971 Sorry to hear about the issue, but we're more than happy to help. Shoot us a DM with your registered email address!

@sonos I have spent hours trying to fix connection issues on my 6 Sonos devices, nothing has changed in terms of my WiFi or network, but they have been playing up for 4 days now, factory reset the entire system 4 times and still have issues. Something wrong in your App ?

@garedbryne Hey Gared. We can take a look at your system and see what might be going on. You can send us a DM with a diagnostic number and we can go from there. Here's how: support.sonos.com/article/submit…

@Sonos I used to love your products but they are absolute crap now. My speakers are constantly dropping. I have to reset them multiple times a week. Between that and the debacle of your app rollout I would never recommend Sonos to anybody

@MillieWiller Hey Millie, that's definitely a pain. Feel free to send us a DM and we can always take a look at what might be happening.

@technicslover @Sonos My system has been nothing but problems. Huge lag, often not finding the devices that are on, trying to group and ungroup etc. bloody pain.

So Conrad doesn't think a lot of people left @Sonos after their app screw up. I know three people that heavily invested in the platform, sold all their gear at a loss and will never go back. Typical out of touch CEO saying what the company and investors want to hear.