Mary Jane Copps

Consistent results come from creating and following a sales process. Download this ebook and immediately start solving your sales challenges. lttr.ai/7ZGD #SalesTips #InspireConversation

NEW: We have to keep showing up by using a follow-up process and cadence that supports our belief in our worth, and our desire to work with a sales prospect. Find out more ▸ lttr.ai/ANCmg #SalesTips #InspireConversation

Throughout my 17 years as The Phone Lady, I’ve preached the value of consistent follow-up. We do the work of listening to our clients and creating proposals or quotes in a timely manner... Read more 👉 lttr.ai/ALZoH #SalesProcess #InspireConversation

👂 Listening is an art. It's not just about hearing words; it's about understanding emotions, questions, and ideas behind those words. In a great conversation, your full focus is on the other person. Read more 👉 lttr.ai/ALPe4 #EffectiveCommunication

A Single Word Can Change Everything: Tired of long lists of New Year resolutions? Try something new! Learn how 'STRENGTH' helped me in 2023 and why 'FOCUS' is my word for 2024. lttr.ai/AMFQZ #OneWord #InspireConversation

New in sales? This is a post that will resonate. Tegan Samija shares her experiences working with me and developing her sales process. Find out more ▸ lttr.ai/AMCYt #SalesSkills #SalesProcess #InspireConversation

Who says you can't turn a bad mood around? Turning a 'worst call' into a team meeting. 📞 Every call is a chance to connect. Find out more ▸ lttr.ai/ALZnR #SalesSkills #InspireConversation

NEW: Why complicate resolutions when one word is enough? From 'STRENGTH' to 'FOCUS', see how I'm making a big impact with a simple approach. What's your word for 2024? Find out more ▸ lttr.ai/AMSdw #OneWord #InspireConversation

When we own a business or work with customers or sell products and services … we are leaders. We must take the initiative on behalf of our prospects and clients. Read more 👉 lttr.ai/ALZn0 #FollowUp #CustomerService #InspireConversation

Want to improve your phone conversation skills? In this post, I delve into the art of pausing and its impact on communication. lttr.ai/ALNvo #PhoneSales #InspireConversation

"If you wait to reply because you don't have an answer yet (or because you don't want to share bad news), the other party often ends up making assumptions about what the delayed reply might mean." ~ James Clear lttr.ai/ALPT6 #SalesSkills #CustomerService

Speaking in real time allows us to share the spirit of the season – love, hope, connection – and, in this busy world we live in, it's a gift that will truly be cherished. Find out more ▸ lttr.ai/ALNvj #InspireConversation

Whether you're a seasoned sales professional or just starting, this story from Tegan Samija will provide valuable insights to fuel your success. Read 👉 lttr.ai/ALPev #SalesSkills #InspireConversation

Storyfinding is our ability to uncover, listen to and empathize with what is happening in our prospect’s or customer's world. Read more 👉 lttr.ai/ALNvf #StoryFinding #InspireConversation

Turns out, the best tool in sales isn't a fancy CRM or a slick pitch—it's persistence! Just when a lead was cold, a follow-up call warmed things up. Read more 👉 lttr.ai/AKfzb #SalesSkills #InspireConversation

NEW: Imagine if a single pause could redefine your phone conversations. In this post, I explore this subtle yet impactful skill. lttr.ai/ALT4b #PhoneSales #InspireConversation

Phone calls are valid and an important part of a successful business-to-business sales process but it is quality that builds revenue, not the number of dials. Find out more ▸ lttr.ai/ALLv6 #SalesSkills #InspireConversation

Our sales and customer service success is dictated by our ability to balance the use of every medium. Choosing one or two because they’re easier or more cost-effective is going to limit revenue growth. Read more 👉 lttr.ai/AKMyb #CommunicationSkills

Speaking in real time allows us to share the spirit of the season – love, hope, connection – and, in this busy world we live in, it's a gift that will truly be cherished. Read more 👉 lttr.ai/ALBNa #InspireConversation

"What can I do when I'm having difficulty hearing or understanding the other person?" Ways to deal with a variety of communication hazards, such as loud background noise... lttr.ai/AK7f1 #PhoneSkills #InspireConversation

"What can I do when I'm having difficulty hearing or understanding the other person?" Ways to deal with a variety of communication hazards, such as loud background noise... lttr.ai/AK7f0 #PhoneSkills #InspireConversation