Trip.com

@kayvohnduchez Hi kelvin ndungu, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. ^Lucia trip.com/help/

@Trip Hello, I booked a flight from Guangzhou to Nairobi on 30th March which was later canceled by the airline. I have since applied for a refund but it's been more than 24hrs and I am yet to get it. I need the refund ASAP so that I take another flight. Airline booking D9O5CC

@KaziMohsinAli1 @MoCA_GoI Dear Kazi Mohsin Ali, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ ^David

@Trip @MoCA_GoI Your call centre is an absolute rubbish, it's automated shit and nonsense. Repeated task and end result is nothing. I am extremely disappointed by your disgusting system. I have sent direct message also resond on it on immediate basis

I am struggling to change my flight as it was cancelled by the airlines. Your system is pathetic. It's not providing any option to change the flight or send an email. What should I do with this useless platform of yours

@Damas1996 @TripSupport Dear Obadah Kazha, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ Best regards, ^David

Stranded 3 days! @Trip @TripSupport refuses my legal right (EU 261/2004) to a flight for a funeral. Managers promised a solution in 30 mins and failed. I'm in Germany & taking legal action with LBA. Fix this NOW! #Tripcom #ConsumerRights #Germany

@namakugtw Dear lara croft, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ Best regards, ^David

I spent 6 hours with @Trip live support across 3 chat sessions. They kept making me wait, only to deny my refund just because the "hotel didn't respond."

I booked a room at Cove Kanaya in Bali for my girlfriend, and it turned into an absolute nightmare. When she first walked in, the toilet was completely broken and overflowing. The room hadn't been cleaned in weeks—the bedsheets and pillows were visibly stained. @Trip

@Royalraki3 @EtihadHelp Hi Royal_raki. Thank you for bringing this to our attention. We apologize for the inconvenience that you have encountered with us. We've sent you a direct message, and please check at your most convenient time for further clarification. Thank you so much.^David

@Trip As confirmed by @EtihadHelp , updating the name is not sufficient. Ticket must be reissued. Only Trip.com can do this. My travel date is very near, please resolve urgently.🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

@MiDo8408 Dear Guest , Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ Best regards, ^David

@Trip Over 3 days I am communicating with your support team with no success to solve and support my case although there is a clear instruction from the airline even with escalation to higher team, at the end I lost money.

@Trip the worst customer service experience you ever have. No support, just getting fee for nothing.

@roalrabie @BhattBhartendu Dear رقية آل ربيع, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ ^Libo

@BhattBhartendu @Trip Still facing the same issue and the automated chat system isn't equipped to handle it. I need to speak with a specialist directly—the digital loops are proving ineffective. Can someone reach out?

@Trip I am struggling to get response to a basic query that I have. I have tried all possibilities customer service but there is no resolution yet. I booked flight from KL to Seol and took flexible ticket by paying 160RM per person extra; when I am rescheduling it, you are still.

Osaka is about to turn blue again—one million nemophila blooms painting the coast in soft spring hues. Get your Nemophila Festival 2026 ticket here trip.com/travel-guide/a…

@jhawk188 @flynas Hi Joe Lovrencic. We would love to check the issue for you. Kindly send a DM to this account, our official account, for better communication. Thank you. ^Lucia

@flynas Flynas Flight XY306 cancelled. Booked via Trip.com but no response. Departure tomorrow. Unable to reach call center internationally. Need immediate rebooking.

Domestic flights from SAR 129 🇸🇦  📅 Book by: Mar 31 ✈️ Travel: April & May Seats are limited and moving fast. Book Now: flynas.com/en/domestic-fl…

@BhattBhartendu Hi Bhartendu Bhatt, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ ^Lucia

@Trip Yes, do not use Trip.com until and unless you want to experience mental trauma with their services

From ancient temples to neon-lit streets, this one-day Tokyo itinerary captures the city's incredible contrasts. Ready to maximize your Tokyo time?

@RyanSketch Dear Ryan Sketchley, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ ^Libo

@Trip I would love to be able to look forward to my Florence trip, but you have taken my money and not confirmed a return flight. It is also impossible to speak to a human being - please can you help!?

Florence was built for spring light trip.com/travel-guide/d…

@KaziMohsinAli1 @MoCA_GoI Dear Kazi Mohsin Ali, Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP. trip.com/help/ ^Libo

@MoCA_GoI I made a booking using trip.com with booking number Booking No. 1‌651‌513‌440‌100‌432. The Indigo Flight was cancelled on 3rd March and they have not provided any alternative Date for travelling and system for trip.com is of no use. @Trip

Hi napster_25， Thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern. trip.com/pages/support Best regards, ^David

@Trip Hi @Trip I tried reaching out to support team and received no response. It’s becoming super frustrating, my money is stuck on your platform and I am getting no support from you.

Hi @Trip I have been waiting for my refund to process since last two weeks. My flight from Bangkok to Dubai was cancelled by airline. Please update why it is taking so much of time.

@Kiwikim94 Hi Kim. Thank you for highlighting this issue. We are genuinely sorry for the inconvenience caused, would you please be able to send us a direct message here? That way we can talk further, and I'll do my best to get this sorted for you. Thanks. ^Catherine

@Trip My outbound flights (KLM & Virgin Atlantic) are in 3 days. The SAME issue already happened there and had to be manually fixed. Now it happens AGAIN with my return flights (Delta). This is clearly not a one-time error.

@Trip.com this needs to be fixed immediately. I paid for flights. I have valid ticket numbers. But my return flights DO NOT exist in the airline system. My flight is in 3 days. Thread 👇

@BhattBhartendu Hello customer , Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP.^Catherine trip.com/help/

@Trip I have been so called Diamond customer for Trip.com and have been using it for last ~3 years. I have been following up with them on customer care for last 2 weeks without any resolution. Will never use Trip.com ever again

@BhattBhartendu Hello customer , Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP.^Catherine trip.com/help/

@Trip There is no email.

@SugaMoly @MoCA_GoI Hello customer , Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP.^Catherine trip.com/help/

@Trip @MoCA_GoI We did try contacting you from day 1. Due to your teams negligence the documents didn't reach Spring Airlines before the flight take off. Post that your team asked us to comtact the Airlines directly, since they were not aware about their own policy. Now I'm stuck from all sides.

Hi @tripcomgroup & @springjapan0801. We were supposed to fly from Bangkok to Shanghai on 18th march. We have been coordinating with trip.com to cancel our flights because of medical reason. The issue was registered on 16th march. @MoCA_GoI please help. +

@amihiding Hello customer , Thank you for your feedback. For further assistance, please contact our 24/7 English support team via the link below. You can also change the language/country on the page for local support details, chat, or VOIP.^Catherine trip.com/help/

Anyone here has an email to lodge a formal complaint for trip dot com?